topic Re: i removed active content using ebay's sandbox but ebay says there is still active content in 15 in Selling

i removed active content using ebay's sandbox but ebay says there is still active content in 15 ads

sweetblooms — Tue, 02 May 2017 12:37:38 GMT

i removed active content using ebay's sandbox but ebay says there is still active content in 15 ads. I tried to contact them for an explanation but can't seem to get access to email. Seems they need to add ' Active content query" to their list of acceptable questions . It's all so annoying. Has anyone else had this problem?

Re: i removed active content using ebay's sandbox but ebay says there is still active content in 15

kopenhagen5 — Tue, 02 May 2017 12:39:54 GMT

Do you have the visitor counter in any listings ?

Can you post one or two of the offending listings ?

Re: i removed active content using ebay's sandbox but ebay says there is still active content in 15

sweetblooms — Tue, 02 May 2017 13:01:11 GMT

I don't think I have visitors counter ( maybe This ad is pretty old) 332195654965

Re: i removed active content using ebay's sandbox but ebay says there is still active content in 15

kopenhagen5 — Tue, 02 May 2017 23:37:58 GMT

If that listing is coming up as having active content, ring eBay because I cannot see any AC in it.

Re: i removed active content using ebay's sandbox but ebay says there is still active content in 15

*tippy*toes* — Wed, 03 May 2017 01:14:16 GMT

Neither can I and it also comes up fine on the app. In some of the other threads on this subject it's been mentioned about hidden HTML and you need to remove a little bit of it, which doesn't affect the description as it looks now, just changes what is in the background. If no-one else comes along soon that knows about that stuff, I'd advise the OP to look through all the other threads to see if that issue applies to them.

Re: i removed active content using ebay's sandbox but ebay says there is still active content in 15

sweetblooms — Wed, 03 May 2017 02:52:36 GMT

Thanks so much Cheers

Re: i removed active content using ebay's sandbox but ebay says there is still active content in 15

gec2002 — Wed, 03 May 2017 03:56:43 GMT

Just had a quick look at your item, it has old Active Content that has been "Commented Out" that is the script is still sitting there but it has been marked as a comment, sort of like putting quotation marks around something.

eg

the "" tags make it a comment instead of javascript, which is Active Content. The bots are probably picking up the words "text/javascript" as active content.

Re: i removed active content using ebay's sandbox but ebay says there is still active content in 15

jfmgray — Wed, 03 May 2017 04:25:57 GMT

The last email I received stated that I had 15 listings (out of 1000) with active content and they gave me 12 IDs to check. I removed the active content from 9 of the listings (all were sellathon counters from very old listings) and the other 3 IDs did not exist.