Message to customer Policy question

newrockoriginal — Fri, 26 May 2017 12:40:52 GMT

Hi there,

Sorry to bother with my question however, I'm just curious I understand i am unable to send a link to a customer to my instagram or to my twitter however, am I able to say something similar to this "Tag us on instagram at #(instagramusername) or tweet us your photo to @(twitterusername)

Thanks for taking the time to help, appreciate it!

Re: Message to customer Policy question

lm-entertainment — Fri, 26 May 2017 15:29:52 GMT

according to the ebay "links policy" found at http://pages.ebay.com.au/help/policies/listing-links.html it's a grey area.

anything that directs a person away from an ebay page, whether or not it is a link - if it encourages the person to go to another page, then it's prohibited by the policy.

there are a couple of exceptions - but it's best to read the policy for yourself.

the member-to-member contact policy prohibits exchanging of social media links, contacts or usernames - so i would dare say that this probably means it's a no-go in a listing also.

that policy is viewable here - http://pages.ebay.com.au/help/policies/rfe-spam-ov.html

others probably have more experience in this area - but i think they're more likely to deny it than allow it.

topic Message to customer Policy question in Selling

Message to customer Policy question

Re: Message to customer Policy question