topic Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre in Selling

I am trying to accept an offer but when I click on respond to offer it doesn't bring up the screen

triumph5dkk — Fri, 02 Jun 2017 09:58:58 GMT

I am trying to accept an offer but when I click on RESPOND it doesn't bring up the ACCEPT button only the offer history screen

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

lyndal1838 — Fri, 02 Jun 2017 10:05:30 GMT

Apart from all the other glitches on ebay it is Friday....maintenance day on ebay and the Gremlins come out to play.

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

cracked_pepper — Fri, 02 Jun 2017 11:18:17 GMT

Having exactly same problem

so frustrating............

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

Anonymous — Fri, 02 Jun 2017 11:29:21 GMT

I had same trouble... then go to the offer history page and click on the bit that says - view (ebay user name) offer, then comes up with page to accept the offer.

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

curraone — Fri, 02 Jun 2017 19:45:10 GMT

Dang me, I tried that and it still doesn't show a respond screen.

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

triumph5dkk — Fri, 02 Jun 2017 21:17:42 GMT

It is now the next morning (Satiurday 3/6) & I am still having the same problem!!!!!

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

triumph5dkk — Fri, 02 Jun 2017 21:18:56 GMT

It is now the next morning (Saturday 3/6) & I am still having the same proiblem!!!!!

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

triumph5dkk — Fri, 02 Jun 2017 21:19:37 GMT

Same problem still happening !!!!!!!

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

triumph5dkk — Fri, 02 Jun 2017 21:43:14 GMT

I contacted ebay and got chat respoose apparently what you have to do is click on the offer price on the offer history screen that comes up and that opens the screen where you can accept or reject the offer - that works but I don't know why it it like that , it seems wrong

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

curraone — Fri, 02 Jun 2017 21:48:13 GMT

whew thanks, that worked for me too. Very strange.

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

cracked_pepper — Fri, 02 Jun 2017 21:54:58 GMT

Thank you so much - I literally had the phone in my hand to call ebay to find out what was going on........

Your solution worked for me as well, but you are correct it does not look right at all. Can see a lot of upset sellers & buyers missing out on transactions if they don't do something to fix it

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

foundationstation — Sat, 03 Jun 2017 18:38:21 GMT

I also had this problem...very annoying!

I found by clicking on the buyers ebay name in the offer page, it brought up the accept offer screen.

Re: I am trying to accept an offer but when I click on respond to offer it doesn't bring up the scre

pnc75 — Sat, 03 Jun 2017 23:34:21 GMT

Yes, same problem. Only solution I could find was to end the listing and relist with the offered price, which the buyer could then accept. Thank heavens she was a lovely buyer who was happy to jump through the hoops with me.

Sales are hard to come by these days, so it's frustrating that it's so hard to finalise one when you do get an acceptable offer!