topic Re: how do you mark an item as delivered? in Selling

how do you mark an item as delivered?

marisa8974 — Sun, 11 Jun 2017 13:17:17 GMT

Re: how do you mark an item as delivered?

kopenhagen5 — Sun, 11 Jun 2017 13:20:51 GMT

To the right of item in your sold list is a small drop down menu.

Select 'mark as sent'.

Re: how do you mark an item as delivered?

marisa8974 — Sun, 11 Jun 2017 13:26:57 GMT

Hi there and thanks kopenhagen5. I've already done that. My buyer has advised the item has been delivered and I'd like to get access to my PayPal payment as soon as I can so want to ensure PayPal and eBay acknowledge it's delivery so they don't keep me hanging. Does anyone know how I do this?

Re: how do you mark an item as delivered?

kopenhagen5 — Sun, 11 Jun 2017 13:32:15 GMT

Do you have postal tracking that PayPal can verify online ?

New sellers or occasional sellers of large amounts have funds held until delivery can be proved.

Re: how do you mark an item as delivered?

marisa8974 — Sun, 11 Jun 2017 13:38:08 GMT

Unfortunately not. I was sold the wrong product and wanted tracking but received signature on delivery and registered post only. I have received no notification myself. (I was told the item would be trackable but it was not. I was served by a trainee)

Re: how do you mark an item as delivered?

kopenhagen5 — Sun, 11 Jun 2017 13:42:57 GMT

You could call PayPal and explain but looks like you may need to wait out the hold period.

(Had no idea a moisturizer could be so pricey)

Re: how do you mark an item as delivered?

*tippy*toes* — Sun, 11 Jun 2017 14:40:58 GMT

Not sure how you could have been sold registered mail for a parcel, when registered is strictly for letters only. That trainee needs to be sacked. Registered post usually shows as being delivered using the tracking number they should have stuck to your receipt. If the buyer has left feedback you could try ringing PayPal and get them to check the feedback if the tracking number you've got doesn't show anything. Given the amount, I'd be surprised if they release the funds purely on feedback, but doesn't hurt to try,

I too am stunned that a moisturiser could be worth that much. What does it do? Turn back time so you're a child again? That;s worth more than my house!

Re: how do you mark an item as delivered?

phorum_junkie* — Sun, 11 Jun 2017 16:17:03 GMT

That;s worth more than my house!

So true, Tippy. Sooooooooo true.

Re: how do you mark an item as delivered?

*tippy*toes* — Sun, 11 Jun 2017 16:19:59 GMT

Please stop posting photos of my house. People will be able to track me down. They might try to break in and steal all my eBay stock.

Re: how do you mark an item as delivered?

porcelain_dolls_by_me — Sun, 11 Jun 2017 23:49:04 GMT

Parcel was possibly sent with "Signature on Delivery" which basically offers the same features as Registered Mail

Re: how do you mark an item as delivered?

*tippy*toes* — Mon, 12 Jun 2017 01:36:49 GMT

I realise that, but unless the OP put stamps on the parcel, it should have automatically generated a tracking number when they handed it over the counter. Tracking on parcels took over from registering several years ago and is now automatic. I can't understand how the trainee could stuff it up, even if it was their first day. Parcels you key everything into the computer and it spits out a label. Registered you key some of it into the computer, but they have to scan the bar code on the orange label. The orange label then gets stuck on. They usually have to get the book with the labels from a drawer, or under the counter somewhere, so would be a deliberate action.

This is a situation where having My Post is good. By the time I get back to my car (out the front of the PO, only metres from the door), the tracking numbers show in the app. Registered numbers also appear. If I go into each one, it tells me if it's normal parcel post, express, or registered. At least that way the OP would know what they had purchased. Lucky the have an honest buyer. This transaction could have ended really badly.

OP, did you upload any tracking number into eBay when you marked the item as posted?

Re: how do you mark an item as delivered?

heihachi_73 — Mon, 12 Jun 2017 07:11:06 GMT

Except that it's a fluke if they even bother scanning it.

Re: how do you mark an item as delivered?

marisa8974 — Mon, 12 Jun 2017 13:06:36 GMT

OK everyone, I assume OP means original poster ;-p. I'm glad I kept you all entertained amongst yourselves for a while.

Let's get it back to basics. I purchased a service where Australia Post can track the transaction. Myself and my buyer online however cannot. I have a tracking number if I need to make inquiries (manually). I have signature on delivery - proof once it has indeed been delivere. The trainee mucked up as the 'tracking' is not tracking as your everyday layman consumer defines it - ie 'I or my customer can track the item on a daily basis'.

The above as a given, none of it helps with my original question which no-one appears to actually have been able to tell answer - is there a way to mark an item as delivered on eBay? I assume not?

That being the case, I suppose I will need to directly approach eBay / PayPal to see if they will recognise the item as delivered so that I can minimise my wait time to receive my payment.

If I am missing something let me know. And finally, yes I was very lucky to receive a one off sepcial gift from a very dear friend. Thanks everyone for your reponses.

Re: how do you mark an item as delivered?

*tippy*toes* — Mon, 12 Jun 2017 14:39:54 GMT

I think it's already been said, but here goes again. No, you can't "mark an item as delivered". Only proof of delivery is the tracking saying it has delivered. If you don't have that, then you will more than likely have to wait the 21 days from payment until it clears. No point calling eBay, it's nothing to do with them. As has been mentioned multiple times, ring PayPal and ask. Without the tracking, they will more than likely say no. No harm in trying though.