topic Re: mothballs!! in Selling

mothballs!!

alpescene20 — Fri, 21 Jul 2017 22:29:30 GMT

Hi all had a great day yesterday not. buyer bids on a total of 26 items over a week or so commenting on postage at every opportunity sent 5 parcels in total last one at my expense! Then low & behold buyer requests a return of 22 items because they have been kept in a room with mothballs? Her words? what the!! how does one prove otherwise now add a smell to description if there is one?How does 22 returns effect my ratings added note the buyer did choose to keep some items so beware of a new excuse.

Re: mothballs!!

clarry100 — Fri, 21 Jul 2017 22:40:22 GMT

22 returns will not affect your ratings at all so long as ebay do not have to step into the equation.

If you accept the returns and fund the return postage and then refund when they arrive back with you there is no defect issued.

Its when the buyer escalates and ebay steps in because the seller has not followed the rules that defects will be ussued.

Re: mothballs!!

collect247 — Sat, 22 Jul 2017 00:08:04 GMT

Hasn't your buyer heard of Glen 20 lol

Re: mothballs!!

*tippy*toes* — Sat, 22 Jul 2017 00:12:50 GMT

@eezipeezi888 wrote:
Hasn't your buyer heard of Glen 20 lol

Or a washing machine!

I'd take a guess and say the buyer was window shopping. They wanted a new outfit, so bought a heap of stuff to see what they wanted, with the intention of sending the rest back "as defective". They say there is something wrong so you have to cover the return postage costs. I'm sure if 22 of the 26 smelt like mothballs, then the other 4 would have too.

Hang on, what's wrong with the smell of mothballs? Am I weird thinking they smell nice?

How to window shop on eBay 101.

Re: mothballs!!

collect247 — Sat, 22 Jul 2017 00:16:22 GMT

I love moths(balls)

Re: mothballs!!

*tippy*toes* — Sat, 22 Jul 2017 00:17:52 GMT

I didn't know they had them 😄 😄 😄

Re: mothballs!!

springyzone — Sat, 22 Jul 2017 00:40:00 GMT

@alpescene20 wrote:
Hi all had a great day yesterday not. buyer bids on a total of 26 items over a week or so commenting on postage at every opportunity sent 5 parcels in total last one at my expense! Then low & behold buyer requests a return of 22 items because they have been kept in a room with mothballs? Her words? what the!! how does one prove otherwise now add a smell to description if there is one?How does 22 returns effect my ratings added note the buyer did choose to keep some items so beware of a new excuse.

Hmm, it seems you sell clothes so I am assuming the 26 items were clothing?

First off-do you use mothballs? They do have a smell but in all honesty that smell should dissipate with an airing or a wash.

If you do use mothballs, you may be better off changing over to one of the other products on the market nowadays.

If the buyer is keeping some items, this says to me that the mothball smell isn't really the issue. The issue is the buyer has changed her mind on the other things-maybe they aren't an ideal fit or whatever. Or else realised she over spent. But if she says change of mind, she'll not be able to return or else she will be up for postage so voila-make an excuse.

Even if you didn't use mothballs, I am not sure if you can prove a smell one way or the other to ebay.

I think you're being scammed here. If you choose to accept her returns & pay for return postage, you will be out of pocket but it shouldn't affect your account-except I wouldn't put it past her to give you a few negs & mention smell etc

If she does & you don't use mothballs, reply factually along the lines of-no mothballs used, buyer returned 22 of 26 items.

Even if you do use mothballs, you should still reply.

Put her on your blocked list though.

Re: mothballs!!

pnc75 — Sat, 22 Jul 2017 00:56:23 GMT

And please let us know who she is.

Re: mothballs!!

Anonymous — Sat, 22 Jul 2017 01:08:02 GMT

Blimey, I'd rather moth balls than moth holes

Or the other type of holes

Re: mothballs!!

alpescene20 — Sat, 22 Jul 2017 07:41:11 GMT

Hi to you all that replied had a good giggle thanks

Re: mothballs!!

brerrabbit585 — Sat, 22 Jul 2017 12:37:16 GMT

Some people are very allergic to mothballs or any other chemicals so if you DO use them it would pay to say so.

Re: mothballs!!

springyzone — Sun, 23 Jul 2017 03:52:04 GMT

@brerrabbit585 wrote:
Some people are very allergic to mothballs or any other chemicals so if you DO use them it would pay to say so.

That's perfectly true & if I were storing clothes I would probably get some of those other supermarket products you can use now.

They aren't quite as strong smelling as mothballs.

But this particular customer can't be allergic as she kept 4 of the items. I'm betting she just changed her mind or had overspent.

Each piece of clothing may be quite a reasonable price but once you buy 26 at the same time, you could easily be up for $200-$300, which for some people might be too much all at once.

Some people should think before they press buy.

Re: mothballs!!

alpescene20 — Sun, 23 Jul 2017 09:37:49 GMT

???? no mothballs ever involed !!!!!!!!! this is the point of the post as to worn others of mothballs!!!!! hard to confince ebay of a smell Buys 26 items but buyer chose to keep a couple or two !!

Re: mothballs!!

brerrabbit585 — Sun, 23 Jul 2017 14:53:30 GMT

I assumed you didn't use them because of one bit of what you said, but I was answering the others as much as you.

Re: mothballs!!

foxette-in-sox — Sun, 23 Jul 2017 21:52:57 GMT

Just reading this thread is making me sneeze-can't stand the smell of mothballs.

Re: mothballs!!

springyzone — Mon, 24 Jul 2017 00:24:51 GMT

Is it even easy to buy mothballs these days? I haven't looked but don't recall seeing them in years.

I would have thought they went out of fashion a bit because of the danger if eaten by kids & other products have replaced them, on the whole.

Re: mothballs!!

davewil1964 — Mon, 24 Jul 2017 09:16:42 GMT

now add a smell to description if there is one

Umm, yes. I used to smoke. I advised prospective buyers of same in my descriptions. I still do, I think, on a few older listings.

Re: mothballs!!

alpescene20 — Mon, 24 Jul 2017 09:45:23 GMT

Hi I did respond to the buyer the same info as toxic so would never use & now I add to my descriptions no pets no mothballs ! people must think I'm wierd haha!!

Re: mothballs!!

shiver_me_shrimp — Mon, 24 Jul 2017 11:18:02 GMT

Any chance the buyer fell victim to auto-correct?

Re: mothballs!!

kopenhagen5 — Mon, 24 Jul 2017 11:56:55 GMT

???????????