topic Re: List & Sell 10 Items for Free - A COMPLETE SCAM in Selling

List & Sell 10 Items for Free - A COMPLETE SCAM

*theroseyreview — Sun, 10 Sep 2017 05:55:26 GMT

The following popped up in my promotional offers today -

List & Sell up to 10 items for free on eBay now!
Pay no insertion and final value fees on up to 10 items. T&Cs apply. Learn More
Start: 10/09/17 13:02:42 AEST
End: 11/10/17 23:59:59 AEDST

I thought great, I have a few extra items to sell.

I listed 10 items.

I checked my account - I was charged listing fees.

Two of my items sold - I was charged FV fees.

I contated Ebay and asked what was happening.

I was told that they had no record of this offer.

I explained that it was on My Ebay under promo offers - not an email which might be dodgey, it was actually on my account.

Sorry, no record.

Utterly hopeless. Their customer service is a joke.

Beware if you receive this offer. They are not bothering to honour it.

And what can anyone do? Ebay have become a law unto themselves.

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

kopenhagen5 — Sun, 10 Sep 2017 06:01:01 GMT

A lot of issues with free listings ATM.

And the call centre in Phillipines just isn't proper customer service.

Try speaking to a supervisor and provide screenshot of offer, they have been known to give credits in light of all the glitches ATM.

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

*theroseyreview — Sun, 10 Sep 2017 06:05:24 GMT

Thanks, I just sent through a screen shot.

Will update the post on what happens.

It seems that everyone just accepts this rubbish from ebay.

If a big retailer failed to honour a promotion it would be all over the media.

But ebay always seem to get away with it and no one comments

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

lyndal1838 — Sun, 10 Sep 2017 06:09:52 GMT

If you read the boards you will see that no-one is just accepting the current ebay glitches....they are fighting tooth and nail to get them fixed but there comes a time when no amount of contacting ebay does any good at all.

In view of the fact that everyone who phones ebay gets a different answer thre is very little point in continuing to waste your time and energy doing the same thing time and time again.

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

pancaket52 — Sun, 10 Sep 2017 06:24:44 GMT

I got that one too!

Haven' t tried to use it yet though. Did you read the T's & C's? Were you eligible for the promo?

I was also offered the same promo on an account I haven't sold on for ages - it definitely didn't qualify.

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

Anonymous — Sun, 10 Sep 2017 06:25:19 GMT

I have been on live chat where they told me there is no issue,it's just me

I have phoned and was told they only just found out about it 'that same day' (told them nonsense, I reported it the day before and was told it was just me)

That day I used the 'call me' option. Was told it was 'just me' told them I am well aware that is not true and so are they

Was disconnected (funny that)

Next day, I used the call me option again. Was again told they had only just been made aware and would take a couple of days

Another member on the boards was told a few weeks

Not sure how anywhere here is just accepting it, but I am most certainly open to your ideas of what more we can do

It won't fix it, but I am posting on Facebook about the issues (my own page)

I have many folks on my friends list so I am letting them know and asking people to pass it on they need to CHECK before they list what they are being charged

Ebay is no doubt rubbing their greedy mits together with glee over all the $$$$ they are making with people who do not notice the charge or who don't /don't know how to do anything about it

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

goldeagle1970 — Sun, 10 Sep 2017 07:16:20 GMT

Before you commit to list the item, it shows you whether its free or charge $1.65 . Just dont list it , if it shows fees.
As I only got 1 free listing this month, I backed out of any more with fees.
They did say there was a big glitch.

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

lojomojo7 — Sun, 10 Sep 2017 07:23:32 GMT

It may have started as a glitch, but I believe ebay are now testing the water to see who will list with fees.

It has now been 9 days since this carp started for me. I have contacted ebay several times, and all they say is list and we will refund. Yeah right, that's why the forums are full of people still waiting for their refunds.

come on ebay - enough already

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

stickerswa — Sun, 10 Sep 2017 07:33:09 GMT

I have listed several new items and revised a couple of others over 3 accounts. No problems here nor have they even tried to bill me. Seems they must know I am broke and no point asking for more money 😛

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

goldeagle1970 — Sun, 10 Sep 2017 07:44:50 GMT

They can test all they like, no way would I pay fees, as I only sell cards.
I have 2 other IDs and they are fine, although you have to use your 40 monthly free ones, before the others kick in.
I have tried stores over the years and not worth it for what I sell now.

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

porcelain_dolls_by_me — Sun, 10 Sep 2017 08:51:49 GMT

Based on everything I read on these boards, and the treatment afforded to me by EBay, they are doing their damnest to alienate their sellers.

N.B. to Ebay management - less selllers = less chance of sales = less seller fees paid = EBay missing their analysts forecast of eps = EBay shares getting trashed on the NYSE. And probably (hopefully) their executive bonus'

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

brerrabbit585 — Sun, 10 Sep 2017 08:55:10 GMT

@lyndal1838 wrote:
If you read the boards you will see that no-one is just accepting the current ebay glitches....they are fighting tooth and nail to get them fixed but there comes a time when no amount of contacting ebay does any good at all.
In view of the fact that everyone who phones ebay gets a different answer thre is very little point in continuing to waste your time and energy doing the same thing time and time again.

I must be no-one because I'm not doing anything about it. I'm certainly not going to waste my time ringing ebay about it. Hopefully it'll eventually get fixed. It's only happening on my non-store account so far. My store sales dropped through the floor a fortnight ago and I believe buyers are finding the site too hard at the moment. If things aren't selling on my other account they may as well sit in unsold for a bit longer until they (hopefully) fix things.

To pancake, what terms & conditions? I clicked on them and it said page not found. I tried more than once. I probably have to use my 100 and my 40 before the 10 kick in anyway - IF they work at all.

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

tcrazer — Sun, 10 Sep 2017 10:10:31 GMT

I haven't listed anything because of this glitch. What a royal cockup

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

sky5805 — Mon, 11 Sep 2017 03:06:45 GMT

yes happen to me a ebay con rip off Promotinal offers they are **bleep** , what ebay doing hacking us ? Customer service a joke , ebay was sold ?? New Owners ?

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

michelleoz@ebay.com — Mon, 11 Sep 2017 04:28:00 GMT

Hi all,

Thanks for raising the issue and sorry to hear you're having a hard time with it. I'm looking into the issue for you, stay tuned for updates.

Regards

Michelle

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

redders_60 — Mon, 11 Sep 2017 05:41:59 GMT

This scam by ebay has been going on for 2 weeks now! Both my daughter & I have wasted time with bad Phillipino CS officers just trying to get each $1.65 wrongly charged amount reversed.

How many people won't bother or won't notice the fees? More money in ebay coffers & less for sellers on a dying selling platform. As stated above I now back out whenever a fee is about to be charged & refresh my page. If ebay start to introduce listing fees again; without any guarantee that one's items will be seen; Then I'm out of here again! I did it once before & I'll do it again; No selling for me = no buying either!

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

daydreams_12 — Mon, 11 Sep 2017 05:50:37 GMT

I got likewise on an old selling account that I have not used for many years. Have been thinking about selling again but with all the KNOWN problems I dont think I will waste my time or effort.

Does anyone know what the Ebay chat with Michelle will be addressing or is it Ebay choice?????

It truely seems that sellers are left to sink or swim these days

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

Anonymous — Mon, 11 Sep 2017 06:05:14 GMT

No idea, and no doubt issues raised will be like last time

Denied

Guilt trip

Contact me privately to discuss

Another waste of time because sellers don't matter

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

lyndal1838 — Mon, 11 Sep 2017 06:46:03 GMT

@daydreams_12 wrote:

Does anyone know what the Ebay chat with Michelle will be addressing or is it Ebay choice?????
It truely seems that sellers are left to sink or swim these days

Yes, it is ebay's choice but this session is about Selling on Ebay.

If this Chat is anything like the last two there will not be many members there (bad time for anyone who works at another job) and the answers will all be along the lines of "we will gt back to you" or "we will look into it".

Re: List & Sell 10 Items for Free - A COMPLETE SCAM

munchkin83munchkin — Mon, 11 Sep 2017 08:37:14 GMT

I listed 2 items last night and got charged for both. I sent them an email and received a reply this morning apologising and said that I had been refunded the 2 charges....checked my account and yes, they had....so I guess I will list another 8 items and contact them again and hopefully they will be as quick with a refund as they were today.