topic Re: More promotional problem! in Selling

Re: More promotional problem!

ridyruki — Mon, 11 Sep 2017 10:16:00 GMT

Did any one else get this Promotional offer ????? The strangest one yet

AVC2C 10FLS spring clean 20170901 Drive IGMV increase # of listings from pure buyers and existing sellers incl churned

What are pure buyers and churned sellers ???????????????????? Its showing in my offers ive never seen anything like it and ive used 4 and have 6 left????????????? My offers come and go and show as expired

Re: More promotional problem!

elle*twinkle — Mon, 11 Sep 2017 11:46:34 GMT

Yeah mine doesn't work either. Neither for the last promotion of free FVF.
Everytime I list a new listing it just comes off the 40 free listings per month. The 10 free listings for FVF just stays there stagnant at 10. I can't get it to use them despite having activated it.

Re: More promotional problem!

china2u4u — Mon, 11 Sep 2017 12:14:12 GMT

My 10 feee listings doesn't work either. I have used my 40 monthly free listings, and my promotional offers shows the extra 10 free listins as active/available,but when I try to list anything, it charges me $1.65 for the "feee" listings. Unfortunately I naively lised one item before I realised, just as I clicked "list item", that it was charging me $1.65, but too late...So I have stopped listing, and can't be bothered with the hassle of contacting eBay to try to get a $1.65 refund. My time is worth more than that.

Re: More promotional problem!

pnc75 — Tue, 12 Sep 2017 04:28:12 GMT

Seems I can't win here!

To avoid the issue I had yesterday with the auto relists coming off the No fees 10 listing promo, I removed the auto relist on 6 to use up the remining 6 on offer.

Guess what! Today it takes it off the 40! A complete turn around from yesterday, and to add insult to injury the re-list has now changed to ONCE only!

Some consistency and honesty from ebay about what's going on would be nice.

Re: More promotional problem!

lyndal1838 — Tue, 12 Sep 2017 05:06:57 GMT

What makes you think ebay even know (or at least acknowledge) what is going on?

Re: More promotional problem!

michelleoz@ebay.com — Wed, 13 Sep 2017 11:04:39 GMT

Hi all,

We know there have been issues with a couple of fee promotions and the free listing allocation. The team are working to resolve them and we sincerely apologise for any inconvenience.

I can also confirm that we will issue you a credit on your next invoice if an error has been made.

Regards

Michelle

Re: More promotional problem!

Anonymous — Wed, 13 Sep 2017 11:18:08 GMT

Far more than a couple, and been over 2 and a half weeks now

Funny how many of us have been given different stories, it is hard to know who is telling us the truth