topic Re: New feedback form not saving comments in Selling

New feedback form not saving comments

stickerswa — Tue, 19 Sep 2017 22:48:54 GMT

Anyone else having this problem. The new layout does not save comments. Have to type it every time.

Another ebay 'improvement' ??

Re: New feedback form not saving comments

padi*0409 — Tue, 19 Sep 2017 23:10:47 GMT

It does that with mine as well stickers, though sometimes past messages are still there - and I'm still on the old layout. PITA

Re: New feedback form not saving comments

digital*ghost — Tue, 19 Sep 2017 23:49:09 GMT

Most buyer feedback I leave via selling manager in bulk, and you can store comments in that (it's also still keeping previous comments, but AFAIK that's a browser function rather than something eBay does, as you can select to clear all history when you clear cookies, cache etc - obviously there's something about the new form that doesn't allow this, though).

Seller feedback, I usualy write one comment then copy/paste, if appropriate.

Re: New feedback form not saving comments

*tippy*toes* — Wed, 20 Sep 2017 00:12:41 GMT

I'm also not getting that dropdown on previous feedback comments, which is annoying. If I buy multiple items from a seller, I generally leave a different comment for each item. Often the same thing, but worded differently. I still like to reuse those comments sometimes for other sellers. Same with buyers. If they've bought multiples, I like to leave a different message for each item. I like to reuse some of those messages later.

I think it's to enhance our eBay experience.