topic Re: Sales Coupon/Voucher in Selling

Sales Coupon/Voucher

clubesquire — Sat, 31 Mar 2018 13:52:30 GMT

Hello all,

Please excuse my total ignorance, but how do I set up a sales coupon for a buyer to present at checkout for discount?

many thanks,

Melina

Re: Sales Coupon/Voucher

clubesquire — Sat, 31 Mar 2018 16:29:23 GMT

You must all be asleep, waiting for the Easter Bunny-ess 🙂

i hope its a great and especially safe Easter for you all.

Melina.

Re: Sales Coupon/Voucher

lyndal1838 — Sat, 31 Mar 2018 16:34:27 GMT

You don't Melina.

Vouchers and offers are offered by ebay and paid for by them as well. The seller gets the full amount of the item while the buyer pays the item cost less the amount paid by ebay.

Some offers are site wide and anyone can use them as long as they qualify. These are usually a % discount on qualifying purchases. Other offers are sent to individual members...these are often in the form of vouchers for $10 or $20 of a purchase.

Re: Sales Coupon/Voucher

clubesquire — Sat, 31 Mar 2018 16:38:28 GMT

Ah! Thanks Lyndal 🙂

And, I drove myself a bit sillier looking for it .... ho hum!

G'night 🙂

Melina.

Re: Sales Coupon/Voucher

clubesquire — Sat, 31 Mar 2018 22:26:04 GMT

Good morning Lyndal and all 🙂

I've been thinking 🙂

Is there an alternative? Example....

The auction is over and done. Am I able to send the buyer an amended invoice, including say a 5% discount on price, or am I locked in with the final bid price?

thanks again,

Melina.

Re: Sales Coupon/Voucher

lyndal1838 — Sat, 31 Mar 2018 22:49:43 GMT

Bad news Melina....you cannot discount the price of the item but you can give a discount up to the value of the postage but no more.

Re: Sales Coupon/Voucher

clubesquire — Sat, 31 Mar 2018 22:52:16 GMT

Ok, many thanks, always Lyndal 🙂

Melina.

Re: Sales Coupon/Voucher

brerrabbit585 — Sun, 01 Apr 2018 00:45:32 GMT

Why give a discount when they've already shown their willingness to pay what they bid? Better to offer them a discount on their next purchase, but only if they wait for an invoice before they pay (and you'll have to take it off the postage).

Re: Sales Coupon/Voucher

clubesquire — Sun, 01 Apr 2018 01:22:44 GMT

And there's the solution. Thanks Brer 🙂

Without complicating the issue I'm trying to offer my thanks by way of reward (surprise) to a very good customer who did something quite special for us. There's a bit of background.

Melina.

Re: Sales Coupon/Voucher

digital*ghost — Sun, 01 Apr 2018 02:30:32 GMT

Although this won't help you specifically, I just thought I'd mention that it can be done (in a manner of speaking), but only if you have a store as you need access to Promotions Manager. (Basically, you set up a discount either for a certain dollar value or percentage, and can make it so that there is a minimum spend on either order total or quantity purchased, and then a unique URL is generated that can be passed on, it's generally designed for marketing purposes off-eBay, or to give email subscribes a discount etc, but since the seller chooses who to share it with, they can limit its exposure).

Re: Sales Coupon/Voucher

brerrabbit585 — Sun, 01 Apr 2018 02:31:06 GMT

You could do a partial refund if you want to discount by more than the postage amount. You'd have to wear the fees on any refund that's over and above the postage that you don't charge them but it sounds like it wouldn't be much anyway.

Recently I found a flaw after the customer had paid and I did a partial refund (before I posted the item) and I lost my fees on the refund but it was just a price I had to pay.

Re: Sales Coupon/Voucher

clubesquire — Sun, 01 Apr 2018 03:20:26 GMT

Thanks Ghostly One and Brer. You've given me enough now to handle it in a couple of ways, and you're right Brer, Its not a massive amount and the fees, if i refund, are not an issue.

like most I think, I'm just cautious about doing what is right in the eyes of eBay. I made a few mistakes early that put the stick of education at the seat of learning. I don't want any more. It might seem a simple thing, but not if I do IT wrong, or something wrong, doing IT. So I appreciate your help 🙂

Tks.

Meliba.