topic Re: is this a con? in Selling

is this a con?

davidc4430 — Thu, 26 Apr 2018 08:20:37 GMT

buyer buys my item, i send it to his PO Box.

with tracking.

it was showing it was delivered to his PO Box at 6:59am today awaiting collection.

i presume that means the box being too big for his PO Box it was carded for pickup inside the PO.

now the guy is claiming he didnt collect it, someone else must have.!!!

how do i handle this?

Re: is this a con?

jellybirddesigns — Thu, 26 Apr 2018 08:24:11 GMT

Whoever claimed it would have had to show ID, so the chances of them handing it over to someone else is slim.

You can always phone the actual PO concerned and ask them. Perhaps give them a call first thing to enquire and then you can contact your buyer back once you have more info.

Re: is this a con?

lyndal1838 — Thu, 26 Apr 2018 08:25:03 GMT

If the parcel has been left at the post office it will show as being delivered.

If the buyer was carded then he knows he has to collect it.

Re: is this a con?

collect247 — Thu, 26 Apr 2018 08:27:34 GMT

Don't all PO Box mail go through the PO meaning that it is handed to the Post Office and then they put it into the recipients box?

So who ever has the key to their box must have collected it?

Re: is this a con?

jellybirddesigns — Thu, 26 Apr 2018 08:33:20 GMT

Correct kollector18 - and if the item is too big, they will get a card in the box instead and therefore have to present ID in order to get the item over the counter.

Re: is this a con?

clubesquire — Thu, 26 Apr 2018 08:44:28 GMT

....and if they're anything like the staff at our PO they well know all their box holders by name and face. Hopefully it's not too hard for David to get sorted.

Melina

PS....I'd get into the PO while things are still fresh David.

Re: is this a con?

joztamps — Thu, 26 Apr 2018 08:44:22 GMT

You usually don't need to produce ID, just the card from the box.

Re: is this a con?

Anonymous — Thu, 26 Apr 2018 08:46:32 GMT

I'm rarely ever asked for ID

Re: is this a con?

kopenhagen5 — Thu, 26 Apr 2018 08:48:19 GMT

Tell the buyer to ask inside the PO, they may still have it and have forgotten to put a card in his PO Box.

And you do need ID if the PO hasn't dealt with you before.

Re: is this a con?

davewil1964 — Thu, 26 Apr 2018 08:50:09 GMT

If I have something showing 'awaiting collection' at my PO Box it means it is too big for the box or a signature is required.

Either way I have to use my key to get the card out of the box and present it at the counter to get my goods. No card, no item. Except if the boss is there, probably. We've known each other for a lot longer than I've had the PO Box.

Bottom line, anything sent to a PO Box can only be collected by the owner of the box or an authorised representative.

I wouldn't call the buyer a liar, but maybe, as said, check with AP. And if he opens a dispute, fall back on seller protection.

Re: is this a con?

lm-entertainment — Thu, 26 Apr 2018 09:02:55 GMT

in addition to everyone elses comments - should the buyer still claim that he/she doesn't have the item after all of that, i'd be fighting this to the death. whatever you do, don't refund him/her.

this is about as a secure of a delivery as you can get. if it's showing as "delivered" - i can't see how ebay or PayPal wouldn't side with you, though, funnier things have happened.

also as others have said, i don't have to show ID to get stuff collected from my PO box when it's carded, but that's because i'm always in there and all the staff know me. i'd assume it's the case with most of their PO box customers - but if they do have any doubts - ie, there's a new worker there, i generally get asked for ID.

Re: is this a con?

collect247 — Thu, 26 Apr 2018 09:13:18 GMT

Some of you have it made at your PO lol I have known and know the workers at my PO but if I come in with a card I still get asked for ID because that is what the PO has to do even if they know you personally.

Re: is this a con?

joztamps — Thu, 26 Apr 2018 09:15:46 GMT

I can think of a couple of explanations.

1. It was carded in the wrong box, the owner of which collected it and marched off with it.

2. It was carded correctly, but the owner of another box also had a carded delivery, and the PO staff gave him the wrong parcel when he presented his card.

More information is needed from the buyer as to what happened when he went to his box, and what happened after that.

Re: is this a con?

davidc4430 — Thu, 26 Apr 2018 09:14:27 GMT

i do know the usual way post offices handle packages and post boxes as i had a post box for many years before moving to the seaside.

so the card in the box telling me i needed to collect a parcel from over the counter is something i'm very familiar with.

thats why i'm scratching my head with this.

perhaps if i take my reciept to my post office and talk to them about the guys claim and let them handle it?

i'm not sure me calling the guys Post Office would do anygood as they would most likely say they cant tell me anything because of privacy laws.

Re: is this a con?

collect247 — Thu, 26 Apr 2018 09:21:33 GMT

Did it have to be signed for?

If it didn't then perhaps they did collect it and didn't have to show ID and due to that they think they can get away with it?

And with the tracking perhaps it never got scanned as delivered to him?

Re: is this a con?

davidc4430 — Thu, 26 Apr 2018 09:22:49 GMT

no signature

it was in a prepaid 3kg satchel.

with tracking as previously mentioned.

Re: is this a con?

joztamps — Thu, 26 Apr 2018 09:24:55 GMT

Has he said what actually happened when he went to his box, ie was there a card, or just nothing, or what?

Re: is this a con?

davidc4430 — Thu, 26 Apr 2018 09:31:34 GMT

his message

hello ,pick up parcel ,but have left it in a shopping center ,somebody ,took the box ,so are they numbered in any way

Re: is this a con?

book-of-hezekiah — Thu, 26 Apr 2018 09:31:56 GMT

There was a story a while ago of a person who put in a heap of complaints of Item Not Received. The investigation showed the PO lady (at the tiddly town) knew the recipient and so was just handing the parcels over with no signature collected as had been done for everyone since the dawn of time.

The recipient was out and out a thief but the PO lady got in trouble for not following procedure and collecting signatures, which meant there was no proof the buyer had actually received the parcels. The PO lady's word was not enough. From then on everything was by the book for everyone. I can't remember what happened to the recipient, though.

Re: is this a con?

jellybirddesigns — Thu, 26 Apr 2018 09:38:55 GMT

Your buyers message makes zero sense.

It can be interpreted in a number of different ways.

At first glance I understood it to mean that he picked up the parcel, left it in a shopping center (by accident) and somebody else took it?