topic Re: Non Payer in Selling

Non Payer

rustyjoe41 — Wed, 16 May 2018 00:15:39 GMT

This person didnt pay for a item said he would pay by the end of last week, didnt pay, left a nice reminder he did not anwser so 2 days later i opened a non payer case, then the idiot leaves me negative feedback what would you do. Yes i have left counter feedback and blocked him but it ruined my 100% feedback cheers.

Re: Non Payer

kopenhagen5 — Wed, 16 May 2018 00:25:02 GMT

Once the unpaid case is closed the buyer will be issued with a strike on their account.

Neither party can leave feedback after an unpaid case is closed and if left before, call eBay to have it removed.

Also set your blocks if you haven't to weed out serial non payers.

Select account, then site prefs and to the right of buyer requirements select show n edit.

Set blocks n save.

Also add this buyer to your BBL at the bottom of the blocks page.

Re: Non Payer

rustyjoe41 — Wed, 16 May 2018 00:42:28 GMT

Thanks for the quick reply where do i get eBays number from cheers

Re: Non Payer

Anonymous — Wed, 16 May 2018 00:42:50 GMT

Has it been 4 days or more since you opened the case?

If so, close the case so this individual gets a strike

otherwise, once it is 4 days (to the minute) or longer, then close the case

You need to contact ebay and ask that they remove the feedback and explain the 'buyer' ignored the reminder to pay and ignored the non payment dispute

Re: Non Payer

rustyjoe41 — Wed, 16 May 2018 00:46:51 GMT

Thanks i can close the case tomorrow all i nead is Ebay contact number cheers.

Re: Non Payer

Anonymous — Wed, 16 May 2018 00:48:35 GMT

You will find 'help' at the bottom of any page, there you will find ebay's phone number

If you have no luck with the rep you get hold of, many people find it better to request a call back and then to speak to a supervisor