topic Re: Why is the new default Best Match? in Selling

Why is the new default Best Match?

hazemusic — Tue, 15 May 2018 05:05:51 GMT

Ebay Australia has defaulted my store the best match. WHY???

I don't like it. I much prefer newly listed as my default.

Re: Why is the new default Best Match?

Anonymous — Tue, 15 May 2018 05:09:42 GMT

Ooops, sorry, *your* store

Afraid I do not know as I don't have a store myself, so I'm not sure where to suggest looking in your settings to see if you can change it

When I am seraching for something, I change to 'newly listed' in the drop down menu as it always comes up with 'best match' no matter what I search for or from which seller

Re: Why is the new default Best Match?

twyngwyn — Tue, 15 May 2018 05:40:25 GMT

Mine's the same as yours at the moment.....they're fiddling again

Re: Why is the new default Best Match?

brerrabbit585 — Tue, 15 May 2018 06:02:25 GMT

Mine's still on newly listed.

Re: Why is the new default Best Match?

countessalmirena — Tue, 15 May 2018 15:09:44 GMT

Mine is also on my selected sort field. (I change the field, depending on what sort of things I'm searching for, but never, never, NEVER do I go to “Best Match”).

I only find myself in Best Match territory if I'm not signed in, but of course it's highly likely that eBay tinkerers are tinkering away in the night, like the Elves and the Shoemaker gone wrong.

Re: Why is the new default Best Match?

sarahs_preloved_booksnbits — Mon, 21 May 2018 04:56:16 GMT

Mine too is defaulting to that (irrespective of whether I am signed in or I get someone else to try who isn't logged in). I can't even figure what 'best match' even means unless you are doing a search for a particular item.

Re: Why is the new default Best Match?

melbourneclearance — Mon, 21 May 2018 05:09:27 GMT

It's a new bug. My setting is still to sort by Time Ending Soonest, but ebay is now ignoring this. The more people to call them and report the bug the faster they will fix it.

To check your setting:

- Go to Account - Manage My Store - (Left Navigation menu) Edit My Store - Listings (and Featured Listings) drop down box

Re: Why is the new default Best Match?

brerrabbit585 — Mon, 21 May 2018 08:36:20 GMT

Mine's still on newly listed. I must be special. 🙂

Re: Why is the new default Best Match?

melbourneclearance — Mon, 21 May 2018 11:17:49 GMT

brer, when I clicked on your shop, it showed me Best Match. I clicked on both the red and blue doors and they both showed Best Match.

Re: Why is the new default Best Match?

brerrabbit585 — Mon, 21 May 2018 13:01:11 GMT

😞 Ignorance is bliss, or was. 😉 It must be different when other people see it, compared to when I look.

Re: Why is the new default Best Match?

countessalmirena — Mon, 21 May 2018 16:54:58 GMT

I've clicked on both the red door and the blue door; items are sorted according to lowest price & postage for me.

Re: Why is the new default Best Match?

melbourneclearance — Mon, 21 May 2018 22:45:21 GMT

Hm, I wonder if there is another setting, and it's for the person looking instead of for the shop itself.

Re: Why is the new default Best Match?

brerrabbit585 — Tue, 22 May 2018 03:38:31 GMT

@melbourneclearance wrote:
Hm, I wonder if there is another setting, and it's for the person looking instead of for the shop itself.

I get newly listed when I look at your store. I only ever look at ebay using newly listed. If I look when I'm not signed in it always defaults to best match so maybe you're right and it does show according to your usual settings? When you do a search, does it show as best match or does it show some other way?

Re: Why is the new default Best Match?

brerrabbit585 — Tue, 22 May 2018 03:39:57 GMT

@countessalmirena wrote:
I've clicked on both the red door and the blue door; items are sorted according to lowest price & postage for me.

Is the default setting for your searches/browsing set to sort by lowest price & postage?

Re: Why is the new default Best Match?

digital*ghost — Tue, 22 May 2018 03:51:13 GMT

My own search default with my store ID is price +postage, lowest first, and that's what my store items are now defaulted to if I view them (I previously had it set to ending soonest). I tried to change it in my shop settings, but it didna take.

I have it set to ending soonest on this ID, and my store items show as ending soonest when I check with this, so I'd say it's now (or at least temporarily) based on the buyer's search preferences.

Re: Why is the new default Best Match?

melbourneclearance — Tue, 22 May 2018 05:10:52 GMT

Yes, my search setting is Best Match, but it wouldn't let me change it at the moment, keeps coming up with some error. I too suspect that setting is what ebay is using now instead of the shop setting as before.

Re: Why is the new default Best Match?

countessalmirena — Tue, 22 May 2018 07:02:59 GMT

@brerrabbit585 wrote:
@countessalmirena wrote:
I've clicked on both the red door and the blue door; items are sorted according to lowest price & postage for me.
Is the default setting for your searches/browsing set to sort by lowest price & postage?

Yes, it is.

Re: Why is the new default Best Match?

brerrabbit585 — Tue, 22 May 2018 07:57:34 GMT

It makes sense to show it the way the buyer normally sorts everything, except that I'm sure a lot of buyers use best match simply because they don't know that it's possible to sort other ways.