topic Re: So much for free listings in Selling

So much for free listings

Anonymous — Sat, 02 Sep 2017 01:21:03 GMT

So, I have only used a couple of listings,and, according to my 'promotional offers' I supposedly still have 2 lots of 39 freebies left

Except today when I go to list things it says there is the $1.65 fee

This is both with items I am trying to re-list and with brand new listings

I've done the usual 'fixes' but nothing changes

Has anyone else had this?

Re: So much for free listings

lojomojo7 — Sat, 02 Sep 2017 01:24:47 GMT

Same here, I still have all my free listings untouched and yet they want to charge me $1.65

what on earth is going on?

Re: So much for free listings

kopenhagen5 — Sat, 02 Sep 2017 01:27:29 GMT

I had the same.

It was a glitch on the USA site a few weeks ago now it's here.

It only seems to happen if you bulk relist.

When I list individually they are free.

Re: So much for free listings

Anonymous — Sat, 02 Sep 2017 01:28:58 GMT

Only attempting single items here

also single item for the brand new listing wants to charge me the fee

I swear, ebay could not organise a you know what in a you know where

Re: So much for free listings

Anonymous — Sat, 02 Sep 2017 01:37:57 GMT

Well, just contacted them and first they say there is not such issue, and in the next mouthful they say they know about the issue and have the techs working on it (yeah right)

She told me to list my items and 'see what happens'

Pretty much the reply I expected

Re: So much for free listings

pinkblackwatch — Sat, 02 Sep 2017 02:24:55 GMT

I am having the exact same problem, let's all hope it fixed soon. I have given up trying to list, be blowed if I am going to pay $1.65 for a listing when supposidly I have 40 free listings waiting to be used. Come on ebay, time to support your sellers!!!

Re: So much for free listings

*tippy*toes* — Sat, 02 Sep 2017 02:28:33 GMT

Last month they took the 100 freebies off me without warning, mid week, mid afternoon. Zot, gone. I didn't realise and I listed a few things, then noticed I was getting hit for $1.65. I contacted them and they said to keep listing and at the end of the month get back in touch and they'd remove the insertion fees. I decided not to chance it by listing anything else and lucky I didn't. Got back in touch and no way are they going to remove the listing fees for those items. Basically told me tough luck. Lucky it was only a few things and not 100.

Re: So much for free listings

Anonymous — Sat, 02 Sep 2017 02:31:14 GMT

My thoughts exactly!

I had already told the woman I was *not* going to risk it and she still told me do it and see if I get charged...............I mean what the actual rubber duck?

I'll also be keeping an eye on any of the items I already have up *IF* any happen to sell, if ebay try to sneak the $1.65 fee on those (they all said free when I listed)

Ebay seriously must think we all came down in the last shower

Re: So much for free listings

aeolus10_2 — Sat, 02 Sep 2017 03:07:25 GMT

Same here - I've still got 39 left and - no way am I going to list until this is fixed. So glad I found this thread - hope it's fixed soon though

Re: So much for free listings

lojomojo7 — Sat, 02 Sep 2017 03:44:18 GMT

I contacted them when it was the same on my other account. They said to go ahead and list then contact them for a refund.

I don't want to risk it as I am not confident that I would get the money back.

I just want them to fix the problem.

Re: So much for free listings

Anonymous — Sat, 02 Sep 2017 03:49:01 GMT

Does'nt sound like they are very interested in fixing it

Nor do I believe they will refund those they sting with it

Re: So much for free listings

Anonymous — Sat, 02 Sep 2017 04:50:31 GMT

yes i had the same.i had listed six items before i woke up.i phoned ebay,said i would delist my items,the gentleman i spoke to,said he would sort it,and he did,so i have freebies to burn.

Re: So much for free listings

redders_60 — Sat, 02 Sep 2017 05:53:37 GMT

I got a refund; So did my daughter; for each $1.65 that shouldn't have been charged for! This involved a lot of time on the phone with Phillipines CS. Known glitch. Care factor zero.

As of today; any edit I tried to make was being charged for @ $1.65. Check Your edits & relists against your account. This was happening while the relist was free, the edit was not. I backed out swiftly when wanting to change handling time from 2 to 3 days would have cost me $1.65 per edit!

Please all check your invoices carefully! How much is Ebay making from this glitch? Revise your listing & it will cost you!

Re: So much for free listings

Anonymous — Sat, 02 Sep 2017 06:22:44 GMT

Disgusting and sneaky

Re: So much for free listings

demerl54 — Sat, 02 Sep 2017 08:19:21 GMT

My account has gone" retro " the selling format is one of about four /five years ago? and yes $1.65 charge what the !!

Re: So much for free listings

davewil1964 — Sat, 02 Sep 2017 09:44:18 GMT

I just listed one on this account and one on another.

No charges.

Re: So much for free listings

chameleon54 — Sat, 02 Sep 2017 10:04:23 GMT

@demerl54 wrote:
My account has gone" retro " the selling format is one of about four /five years ago? and yes $1.65 charge what the !!

Your account might be retro but I,m sure it was cheaper than $1.65 to list way back then. LOL

Re: So much for free listings

old_new_emporium — Sat, 02 Sep 2017 11:06:45 GMT

I've just had a 1.65 fee credited, but could not get an answer when the problem will be fixed. I think I will just try again tomorrow and see what happens.

Re: So much for free listings

Anonymous — Sun, 03 Sep 2017 04:22:02 GMT

Just an update

Still happening now

Phoned ebay and requested a call back

Was told they have only just found out about it

And said, no, not true, I reported the problem yesterday morning and was told in one breath there were no issues, was then told in the next breath they were 'working on it'

Again told that they only just found out and have had not other reports (say what?) I told him I know that is not true

Told again to go on listing and if it charges they will fix it

I said sorry, but you have just told me two things I know to be untrue, so why should I believe that to be true

Just repeated go ahead and list and call them again if there is a fee

Re: So much for free listings

sky5805 — Sun, 03 Sep 2017 06:34:29 GMT

Yes same thing happening to me, they give the 40 promonal free listing and still charge the insert fee what going on ebay ? now i have stopped listing ? Ebay should give refunds ?