topic Re: Abusive swearing message in Selling

Abusive swearing message

rover41music — Wed, 16 May 2018 22:07:51 GMT

I have had an abusive message from a buyer using the F word and I am not sure what to do about it

Re: Abusive swearing message

maranock — Wed, 16 May 2018 22:37:05 GMT

Don't take it personally, some people are just rude. If it not an inportant query, just abuse, then just delete the message, put the person on your blocked buyer list and forget it.

Re: Abusive swearing message

kopenhagen5 — Wed, 16 May 2018 22:41:39 GMT

You can report them and add them to your BBL. Tick the box to block communications.

If you have been in a transaction with them the comms block takes a while to take effect.

If there is no need for further action on your transaction just ignore n delete any messages.

https://www.ebay.com.au/help/policies/member-behaviour-policies/profanity-policy?id=4258&st=10&pos=3&query=Profanity%20policy&context=9010_BUYER

Re: Abusive swearing message

maranock — Wed, 16 May 2018 22:45:14 GMT

Kopes, I just popped into my messages to see what report options there are (I have never had an abusive message to report). I couldn't find any. Where is the box to tick, for my curiosity.

Re: Abusive swearing message

kopenhagen5 — Wed, 16 May 2018 23:50:04 GMT

There was one last year but eBay removed it in messages.

Now to report messages, one needs to go through report a member in help.

And the box to tick for blocking comms is together with the BBL.

Account - site prefs - buyer req - show n edit.

Re: Abusive swearing message

joztamps — Wed, 16 May 2018 23:58:28 GMT

Just as a matter of interest, when you do Report someone, is there any way they can find out who it was that reported them (apart from simple deduction in, say, one-on-one disputes)?

Re: Abusive swearing message

padi*0409 — Thu, 17 May 2018 00:42:32 GMT

@joztamps wrote:
Just as a matter of interest, when you do Report someone, is there any way they can find out who it was that reported them (apart from simple deduction in, say, one-on-one disputes)?

No, eBay would have that under their privacy agreement.

Re: Abusive swearing message

rover41music — Thu, 24 May 2018 09:54:21 GMT

Thank you for all your comments. Ebay blocked the buyer for me.

Re: Abusive swearing message

countessalmirena — Thu, 24 May 2018 13:21:37 GMT

I'm happy to hear that, rover41music. Abusive messages are never pleasant, and should not be a part of an eBay transaction.