topic Re: Unpaid Item Fee Credit in Selling

Unpaid Item Fee Credit

*tippy*toes* — Sun, 10 Jun 2018 10:14:38 GMT

I had a non payment about 4 weeks ago. I opened it on day 4 and closed it on day 8. I just noticed under it the message said "the case was closed without payment and you didn't receive a final value fee credit".

The sale was May 14, my billing cycle is the 15th of the month. I just checked both my April and May invoices and there was no mention of this transaction at all. No fee, no credit.

Would that mean that I did get a credit, despite that message? The unpaid closed email was the standard case closed you got a credit message.

Re: Unpaid Item Fee Credit

davewil1964 — Sun, 10 Jun 2018 10:28:55 GMT

Can't help, sorry. I don't recall ever getting that message.

Try looking at your June invoice, when it's available. That will show any credits, and an itemised list of all charges.

Re: Unpaid Item Fee Credit

kopenhagen5 — Sun, 10 Jun 2018 11:37:10 GMT

I have noticed items sold very close prior to the billing date don't often make it for that month but appear next month.

Re: Unpaid Item Fee Credit

countessalmirena — Sun, 10 Jun 2018 11:37:18 GMT

*tippy*toes*, what a weird message.

That's a bit like someone saying, "Here's your bank account statement; it lists the international transfer that you didn't make, and you were charged a fee for this transfer."

(This comparison is for posting purposes only, and no effort has been made to reflect actual message practices or banking procedures. No liability will be taken for individuals reading this comparison. Mulling it over is undertaken at the individual's own risk.)

Re: Unpaid Item Fee Credit

wide-world-of-stamps — Sun, 10 Jun 2018 11:42:01 GMT

Just a thought - did you list that item during a promotion with no final value fees payable?

That could possibly explain the very odd message you received & the lack of any mention on your invoices.

Re: Unpaid Item Fee Credit

*tippy*toes* — Sun, 10 Jun 2018 12:36:11 GMT

@wide-world-of-stamps wrote:
Just a thought - did you list that item during a promotion with no final value fees payable?

That could possibly explain the very odd message you received & the lack of any mention on your invoices.

Hmmm, I didn't think of that. That could well explain it. My current invoice has a sale after that date. It was an auction item so it shouldn't be too hard to find if it was.

Watch this space!

Edit: YES! It was a promotion listing. Thanks, it was doing my head in!

Re: Unpaid Item Fee Credit

joztamps — Sun, 10 Jun 2018 13:23:05 GMT

Give them a buzz and see if you can get a credit anyway.

Re: Unpaid Item Fee Credit

padi*0409 — Sun, 10 Jun 2018 13:38:24 GMT

wrote:

Edit: YES! It was a promotion listing. Thanks, it was doing my head in!

eBay should stop these promotions due to the serious OH&S aspects of them, in that they could easily cause terrible ongoing trauma to our more delicate and susceptible members.

As evinced by dear Tippy, the poor soul.

I hope the medication/padded room works quickly for you Tippy.

Re: Unpaid Item Fee Credit

countessalmirena — Sun, 10 Jun 2018 19:13:13 GMT

@*tippy*toes* wrote:

Thanks, it was doing my head in!

Re: Unpaid Item Fee Credit

djavusydney — Mon, 11 Jun 2018 02:33:36 GMT

Go to your account activity and enter in item number in search and see if that order ever charged for fvf. If not then you may have never charged fvf to begin with. Weird though, eBay usually chages the soonest order was in even it's unpaid.

Re: Unpaid Item Fee Credit

lyndal1838 — Mon, 11 Jun 2018 04:12:08 GMT

*sigh* Try reading the whole thread before answering.

Tippy has already said that it was a promotional listing and there was no FVF.....see post #6

Re: Unpaid Item Fee Credit

*tippy*toes* — Mon, 11 Jun 2018 09:05:49 GMT

It's ok Padi, I received help at work today for my post traumatic stress. They filled me full of wagon wheels and liquid cheese and Doritos (I actually supplied the liquid cheese and Doritos, but them forcing me to eat them made me feel much less traumatised).

Tomorrow is another day but will talk about that one later.

You really have to try my liquid cheese!

Re: Unpaid Item Fee Credit

davewil1964 — Mon, 11 Jun 2018 09:24:19 GMT

I love liquid cheese.

I make it in jaffles all the time.

Re: Unpaid Item Fee Credit

padi*0409 — Mon, 11 Jun 2018 09:43:18 GMT

@*tippy*toes* wrote:

You really have to try my liquid cheese!

Dunno about the liquid cheese, but can you make clotted cream ????????????

PJ would probably know about that delight from the UK................

Re: Unpaid Item Fee Credit

*tippy*toes* — Tue, 12 Jun 2018 15:14:33 GMT

My nana used to make clotted cream but I never have.

Dave, my liquid cheese is better than melted jaffle cheese. Much better!