topic Re: Markdown manager in Selling

Markdown manager

brighttomato — Sun, 10 Sep 2017 09:50:54 GMT

So it looks like Markdown manager can no longer be used. I tried creating a sale using the Promotions Manager but either I am totally stupid or ebay just does not allow the old functionality anymore. How do we display an item as being on sale? I just want the old functionality of the old price being crossed out and a sales price being displayed on the original listing. How do I do this via the Promotions manager?

Re: Markdown manager

kopenhagen5 — Sun, 10 Sep 2017 10:02:39 GMT

Someone else has mentioned there is a problem with activating sales on stores.

Don't know if it is a temporary glitch or otherwise.

I suggest you try again in a few days.

Re: Markdown manager

jellybirddesigns — Sun, 10 Sep 2017 10:18:22 GMT

I started a promotion in the Promotions Manager section, but sometimes I also use Markdown Manager to deepen the discount on a few specific items I want to get rid of. I cannot see the Markdown Manager section either. On my Seller Hub, when I go to the Promotions tab, on the LHS, there is a link which says "Markdown Manager (old)", but when I click the link it takes me to a page of text which says that Markdown Manager is changing.

I guess I'll come back to it later in the week and hopefully it will be sorted by then.

Re: Markdown manager

123angeleyes01 — Sun, 10 Sep 2017 11:50:11 GMT

I have been having the same problem all day

Re: Markdown manager

jfmgray — Sun, 10 Sep 2017 12:11:21 GMT

Just got intyo markdown manager as always - seems fine. Didn't go via promotions manager but used my old link.

Re: Markdown manager

lm-entertainment — Sun, 10 Sep 2017 13:46:22 GMT

i'm having the same issue and have been for the last 48 hours. the problem i have is the date / time for start / finish is not selectable. it has a start date fixed (being today) and an end date fixed (being tomorrow). then, when i try to select items for the promotion, it just sends me into a never-ending loop.

effectively, the promotions have the same outcome, but i too liked the markdown manager because it had the old price crossed out in search results with the new price visible, whereas, with the promotions, people only see the price before the promotion is applied.

markdown manager is being discontinued, which i'm guessing this could be that going into effect.

Re: Markdown manager

brighttomato — Sun, 10 Sep 2017 23:51:55 GMT

that's the exact issue I am having - the dates are blocked out so effectively no new Sales can be created. And exactly right - promotions manager does not display the original price. I think it's absolutely insane that they are not offering this functionality anymore. Sometimes I wonder about the brain capacity of the developers and decision makers at ebay.

Re: Markdown manager

brighttomato — Mon, 11 Sep 2017 00:12:41 GMT

Just called ebay support and yes, as expected - Markdown manager has been shut down, no longer available and Promotions manager is NOT offering the functionality of the original price being crossed out. I was told that the development team is WORKING on this and hasn't developed it yet. I was also told that our feedback is being collected to pass on to the development team (yeah right, how many times have I heard this before).

To phase out a functionality which was working perfectly well BEFORE the new functionality is rolled out is beyond ridiculous. Time and time again I see ebay shooting itself in the foot.

Re: Markdown manager

pm_automotive_parts — Mon, 11 Sep 2017 02:29:00 GMT

So correct me if I'm wrong, but it looks like eBay have turned off Markdown Manager and replaced it with Promotions Manager, but it looks to me like Promotions Manager can't be used to create sales items (eg a % off) they can only be used to promote items already on sale - which need to be created in Markdown Manager ! So basically we can't create any more sales ?

Why would eBay do that ? Do they just want all sellers to manually alter prices or something ? Seems pretty ridiculous to me, Markdown Manager worked fine - if it ain't broke, don't fix it!

Re: Markdown manager

lm-entertainment — Mon, 11 Sep 2017 03:16:04 GMT

you can still create a promotion with an "order discount" which you can select the terms of - but the difference is the discount isn't applied until after the buyer adds the item to their cart, or attempts to checkout - so it doesn't have the same marketing effect that the markdown manager had.

hopefully this link works for you - https://www.ebay.com.au/sh/mkt/promotionmanager/offertypes - alternatively, you can find it under "Marketing -> Promotions 🙂

Re: Markdown manager

pm_automotive_parts — Mon, 11 Sep 2017 04:11:44 GMT

Thanks for the reply, appreciated, but that doesn't really work for us. We have certain items amongst our items that we can cut prices on and not the others - these may even be in the same categories, so that's where Markdown Manager and it's abilty to pick and choose items and apply % discounts to them worked well for us..

Anyway, hopefully eBay will realize that Markdown Manager was a good selling tool and will re-instate full functionality.

Re: Markdown manager

brighttomato — Mon, 11 Sep 2017 07:28:14 GMT

@pm_automotive_parts wrote:
Thanks for the reply, appreciated, but that doesn't really work for us. We have certain items amongst our items that we can cut prices on and not the others - these may even be in the same categories, so that's where Markdown Manager and it's abilty to pick and choose items and apply % discounts to them worked well for us..

Anyway, hopefully eBay will realize that Markdown Manager was a good selling tool and will re-instate full functionality.

yes, same situation here. Promotions manager is absolutely useless in what it offers at this stage. I have been speaking to our developers and they have advised that incredibly ebay just shut down Markdown manager before the roll out of the newly developed Promotions manager which should have similar functionality. nobody knows when it will be rolled out. It's incredible that ebay is undermining business for us and essentially themselves.

Re: Markdown manager

shoezau — Mon, 11 Sep 2017 08:04:19 GMT

Same issue today, told by Ebay it's a known issue that they're working on. Tried to use promotions manager in it's place but also not working.

EXTREMELY annoyed as we use markdowns as our main pricing strategy. This has cost us many sales today.

Re: Markdown manager

shoezau — Mon, 11 Sep 2017 20:49:20 GMT

I can confirm that it's back up and running. 90% reduction in sales for the day, yay! 😕

Re: Markdown manager

brighttomato — Mon, 11 Sep 2017 23:47:59 GMT

Yessss! It's back. Who knows for how long and what will be offered as replacement when it's gone again. Keeping fingers crossed that this stupidity will not continue.

Hope your sales pick up quickly, newandnearnew.

Re: Markdown manager

lm-entertainment — Tue, 12 Sep 2017 04:24:12 GMT

thanks so much for the heads up! :] probably would never have gone back to have checked. thought it was dead and gone. yay!

Re: Markdown manager

shazsshabbycreations — Fri, 24 Nov 2017 21:08:15 GMT

the new promotions has a major flaw that if and item was on sale and ended you cant put it on sale again for a t least 7 days (skipped price )

were most retailers will run a sale at a % if it does not sell run it at a higher % straight away to clear it very useful for seasonal items who wants to be stuck with 1000 sets of christmas lights if you cant run a boxing day sale after christmas the logic is these are our products so we should have full control of the promotioms pricing same as mark down yes if a new item listed then at least 7 days but not when it was already been up and had a price change because of the previous sale

Re: Markdown manager

coastenterprises2012 — Fri, 09 Mar 2018 01:14:28 GMT

Mark down manager not working Same problem finally gave up so no sales .

Re: Markdown manager

deskisgrey — Wed, 13 Jun 2018 03:46:14 GMT

Markdown manager is what I would call an absolute usless tool. I have tried some 10 times to do a sale and simply cant get it to work, what a disaster seems like eBay wants to get rid of the smaller users and just go with the big retailers like the ones that got the GST inposed on imports under $1000. For me its getting to the end as I find it very frustrating they have made a very simple user friendly process in a nightmare.