topic Re: Wow! Ok.... in Selling

Wow! Ok....

chunfayeun-9 — Tue, 26 Jun 2018 12:50:19 GMT

Hmm... someone explain this to me

Re: Wow! Ok....

maranock — Tue, 26 Jun 2018 20:20:38 GMT

Ha ha, that is a new one

Re: Wow! Ok....

countessalmirena — Tue, 26 Jun 2018 22:00:53 GMT

Buyer: "I mistakenly clicked on the payment button, I do not need this product, could you return the money to me!"
Seller: "Alright [...] appreciated if you tell us why you mistakenly paid for the item and then cancelled."
Buyer: "my phone fell from my hands during the fall I accidentally pressed the button with my hand."

Oh dear. Did the buyer's phone fall several times? Once when s/he hit and once when payment method was selected, again with the login to PayPal, and finally the confirmation of payment?

Ouch (for the phone).

Re: Wow! Ok....

rocket2retro — Tue, 26 Jun 2018 23:03:36 GMT

As a long time seller I've had plenty of these lame excuses. However I did once almost 'pocket buy' something on eBay. I was one click away from purchase (but making payment is another thing).

Re: Wow! Ok....

wide-world-of-stamps — Tue, 26 Jun 2018 23:07:02 GMT

We haven't enabled the automatic sign in to Paypal, which might be causing SOME of the problems.

It might be a bit slower, but it's definitely a lot safer on many levels.

Wish Ebay would stop asking us if we wanted it EVERY time we buy something - that just adds another step to the transaction.

Re: Wow! Ok....

digital*ghost — Tue, 26 Jun 2018 23:26:57 GMT

I personally wish there was a way to convey to buyers that I don't care how / why the purchase was made, and / or why they want to cancel, as it's completely irrelevant to me - at best convoluted excuses are amusing, at worst they're lame and obviously a lie so just makes the buyer look bad. (i.e. don't send me excuses or reasons, just send me the request to cancel, and it shall be done....as long as the purchases hasn't already been posted).

Re: Wow! Ok....

countessalmirena — Tue, 26 Jun 2018 23:39:16 GMT

The sellers' prayer

Our buyer

who art on eBay

100% be thy feedback.

Thy transaction come,

Thy cancellation be done

in thy PayPal account as it is in Seller Hub.

Give us this day thy daily excuse

and forgive us our Unpaid Item reports,

as we forgive those who change their minds against the item;

And lead us not into much incredulity

but deliver us from non-delivery,

For thine is the kitten, the sick relative and the little child

Who for ever and ever have caused the sale or prevented payment,

Amen.

(No disrespect intended whatsoever to the original Lord's Prayer.)

Re: Wow! Ok....

digital*ghost — Wed, 27 Jun 2018 00:04:05 GMT

That is too perfect.

Re: Wow! Ok....

brerrabbit585 — Wed, 27 Jun 2018 00:08:51 GMT

There once was a buyer whose fingers did roam
All over the keypad on her new phone
When her fingers hit buy
She let out a great cry
But it was the poor seller who loudest did groan

Re: Wow! Ok....

the_2nd_zoo — Wed, 27 Jun 2018 01:14:17 GMT

Ouch . Sounds like the last time they fell they hit their head.

Re: Wow! Ok....

stationmasterhobbies — Wed, 27 Jun 2018 01:14:34 GMT

I would reply

sorry i cant refund your money as paypal have taken 30% to pay for my paypal loan. you just have to wait 14days, until i have enough money to refund your items.

LOL Anthony

Re: Wow! Ok....

gutterpunkz05 — Wed, 27 Jun 2018 01:42:14 GMT

Dont give a damn about excuses, Much prefer to cancel, rather than Return, and of course the ignorant buyers who just pretend to be dead, if I don't communicate or pay, it will all just go away mentallity. Just ask, it is a very simple matter to resolve.

Re: Wow! Ok....

joztamps — Wed, 27 Jun 2018 02:01:22 GMT

@gutterpunkz05 wrote:
Dont give a damn about excuses, Much prefer to cancel, rather than Return, and of course the ignorant buyers who just pretend to be dead, if I don't communicate or pay, it will all just go away mentallity. Just ask, it is a very simple matter to resolve.

You should never under-estimate the buying power of the possum market.

Re: Wow! Ok....

brerrabbit585 — Wed, 27 Jun 2018 02:26:54 GMT

If you continue to drop your phone so it fall
And cause problems for sellers, both big and small
To the doc you should hop
So this practice can stop
Because it's driving we sellers right up the wall!

Re: Wow! Ok....

Anonymous — Wed, 27 Jun 2018 02:34:15 GMT

I would say the 'buyer' is an artist specialising in manure as their chosen medium

Re: Wow! Ok....

toysandthings12 — Wed, 27 Jun 2018 02:41:25 GMT

Just had a buyer requesting cancellation due to not shipping quickly enough even tho is still within my 2 day window problem is thats as they think it is as item shipped already just not updated on ebay because like have customers to serve. So messaged back that cant cancel as shipped already. Wonder how this will go....