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  <channel>
    <title>topic Re: Heaps items going missing Australia Post Sucks in Selling</title>
    <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/2173692#M173378</link>
    <description>&lt;P&gt;9 out of 10 times untracked letters are reported lost its not actually Australia Post losing them, its the scamming buyers saying they did not receive their item knowing there is no proof of delivery and they can get their money back via ebay when they claim INR.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How do we know this...???&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Most of our stuff goes out by large letter without tracking.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;About 4/5-years ago we were getting buyers reporting "not arrived" around 1 in every 100 letters we sent out.&lt;/P&gt;&lt;P&gt;Too much for our business to absorb! We had to do something or drown.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;So we decided to put our own generic bar code label on each and every envelope. Cost about 1-cent each tp produce.&lt;/P&gt;&lt;P&gt;The bar code does not make any claim to be tracking and could indeed be some form of our own internal product tracking.&lt;/P&gt;&lt;P&gt;But to an untrained eye it could also be some form of tracking.&lt;/P&gt;&lt;P&gt;Doubt is therefore cast into the mind of the would-be scammer. They think it might be tracked.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;After we started doing this our reported loss rate immediately dropped down to around 1 in 1,000 where it remains pretty consistently to this day.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;So it looks to us like 9 out of 10 INR claims were fake/scam claims and not at all lost by Aust Post. If they were really being lost by AP then the addition of the bar code label would have made no difference at all.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I know of several other sellers who have adopted this and the results are pretty much identical.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Try it.... it works&lt;/P&gt;</description>
    <pubDate>Mon, 23 Jul 2018 01:12:48 GMT</pubDate>
    <dc:creator>clarry100</dc:creator>
    <dc:date>2018-07-23T01:12:48Z</dc:date>
    <item>
      <title>Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/655951#M35943</link>
      <description>&lt;P&gt;Whats with Australia post&amp;nbsp; i have lost 10 artiles in post in last month that dont have tracking numbers&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What is with australia Post lately?????&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;all very intresting&amp;nbsp; going to Queensland....&amp;nbsp; very odd&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 03 Sep 2013 06:40:32 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/655951#M35943</guid>
      <dc:creator>garfieldau</dc:creator>
      <dc:date>2013-09-03T06:40:32Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/657357#M35984</link>
      <description>&lt;P&gt;I have started to have the same problem with items going to units or apartments so now I register post everything so I can have a tracking number as you have to give a refund to the customer for $2.70 its worth to buy prepaid register post labels, for all items that are a standard large letter or small letter.&lt;/P&gt;</description>
      <pubDate>Tue, 03 Sep 2013 23:07:41 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/657357#M35984</guid>
      <dc:creator>sexywoman2013</dc:creator>
      <dc:date>2013-09-03T23:07:41Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/657399#M35985</link>
      <description>&lt;P&gt;Yes, this most definitely has been a problem during August. I have seen that other sellers have had similar issues as well. For me it was 6 large letters. 2 of those eventually turned up. One got returned to sender. Not sure what happened to the others. On the whole Ap does an amazing job, but just lately the missing mail has been giving me a head ache. I had none go missing for more than 6 months, then suddenly 6 complaints inside of a week.&lt;/P&gt;</description>
      <pubDate>Tue, 03 Sep 2013 23:45:25 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/657399#M35985</guid>
      <dc:creator>extra-keen</dc:creator>
      <dc:date>2013-09-03T23:45:25Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/657457#M35994</link>
      <description>&lt;P&gt;I'm starting to think AP don't &lt;EM&gt;want&lt;/EM&gt; people to trust them or their (basic, unregistered) services.&amp;nbsp;&lt;img id="smileysad" class="emoticon emoticon-smileysad" src="https://community.ebay.com.au/i/smilies/16x16_smiley-sad.png" alt="Smiley Sad" title="Smiley Sad" /&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 04 Sep 2013 00:45:36 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/657457#M35994</guid>
      <dc:creator>digital*ghost</dc:creator>
      <dc:date>2013-09-04T00:45:36Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/657475#M35995</link>
      <description>&lt;P&gt;BTW, one of my suppliers has also had a lot of trouble with mail to Queensland, and after several weeks (!) actually got a reply from AP about it - apparently, it's something to do with election mail, which is given priority over all other mail.&lt;/P&gt;</description>
      <pubDate>Wed, 04 Sep 2013 00:50:46 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/657475#M35995</guid>
      <dc:creator>digital*ghost</dc:creator>
      <dc:date>2013-09-04T00:50:46Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/657511#M35997</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Same here, heaps of missing parcels and slow delivery. I am in Qld though so maybe I should change states. A lot of them do come from units, I assume its because a "large letter" can not fit into those unit block mail boxes and the postie leaves it on top for anyone to take.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;$2.70 to register a letter is a ripoff and even more so for a parcel at about 4% of the total ($100)&amp;nbsp;for SOD and insurance.&lt;/P&gt;</description>
      <pubDate>Wed, 04 Sep 2013 01:07:14 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/657511#M35997</guid>
      <dc:creator>dylan11235813</dc:creator>
      <dc:date>2013-09-04T01:07:14Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/659211#M36033</link>
      <description>I win !!!!!&lt;BR /&gt;13 missing large letters all posted between the 15th Aug to the 20th Aug&lt;BR /&gt;All to different states, all posted at same post office&lt;BR /&gt;&lt;BR /&gt;Ive refunded everyone of them BUT i stll got negatives&lt;BR /&gt;</description>
      <pubDate>Wed, 04 Sep 2013 16:00:22 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/659211#M36033</guid>
      <dc:creator>cazzzas</dc:creator>
      <dc:date>2013-09-04T16:00:22Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/659595#M36041</link>
      <description>&lt;P&gt;Hmm... this screams **dodgy** to me, and I would most definately be looking further into that one!&lt;/P&gt;&lt;P&gt;Something not right at THAT postoffice!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 04 Sep 2013 23:51:42 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/659595#M36041</guid>
      <dc:creator>janeababe</dc:creator>
      <dc:date>2013-09-04T23:51:42Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/660239#M36063</link>
      <description>&lt;P&gt;Is that $2.70 to register a letter QLD rates? because here in NSW it's $3.90 to reg a letter&lt;/P&gt;</description>
      <pubDate>Thu, 05 Sep 2013 04:34:16 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/660239#M36063</guid>
      <dc:creator>zelly888</dc:creator>
      <dc:date>2013-09-05T04:34:16Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/660247#M36065</link>
      <description>&lt;P&gt;You can buy a box of prepaid Registered Post labels to use on envelopes posted at small or large letter rates. A box of 50 costs $135 = $2.70 per label.&lt;/P&gt;</description>
      <pubDate>Thu, 05 Sep 2013 04:43:03 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/660247#M36065</guid>
      <dc:creator>bigbrickshop</dc:creator>
      <dc:date>2013-09-05T04:43:03Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/660253#M36066</link>
      <description>&lt;P&gt;Thanks for that sportandplay&lt;/P&gt;</description>
      <pubDate>Thu, 05 Sep 2013 04:47:19 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/660253#M36066</guid>
      <dc:creator>zelly888</dc:creator>
      <dc:date>2013-09-05T04:47:19Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/661291#M36094</link>
      <description>&lt;P&gt;I find it quite amusing (and true to form)&amp;nbsp; that an Australia Post rep has posted to a very old thread today on the discussion boards, yet seems to have missed some of the more recent lost post threads such as this one.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 05 Sep 2013 11:38:31 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/661291#M36094</guid>
      <dc:creator>thecatspjs</dc:creator>
      <dc:date>2013-09-05T11:38:31Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/662451#M36142</link>
      <description>&lt;P&gt;Hi all,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I’m very sorry to hear of the issues you’re experiencing. I appreciate how frustrating and disappointing this would be for you.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;We can certainly look into this for you. If you would us to discuss that with you further please contact us using the following link &lt;A href="https://contactus.auspost.com.au/app/ask/session/L3RpbWUvMTM3ODQ0MTY5My9zaWQvRndsVXFDemw%3D#email" target="_blank"&gt;https://contactus.auspost.com.au/app/ask/session/L3RpbWUvMTM3ODQ0MTY5My9zaWQvRndsVXFDemw%3D#email&lt;/A&gt;. You can also contact us via Facebook or Twitter.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;-Alex&lt;/P&gt;&lt;P&gt;Australia Post Team Member&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 06 Sep 2013 04:33:16 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/662451#M36142</guid>
      <dc:creator>australiapoststore</dc:creator>
      <dc:date>2013-09-06T04:33:16Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/662499#M36147</link>
      <description>&lt;P&gt;aust post you are a job dont come on here saying you will look into it.&amp;nbsp; Each time i have put a lost parcel claim in for the last 9 yrs you have sent an exact letter saying you dont have time to look for it.&amp;nbsp; Im sure you never look for small parcels.&amp;nbsp; And i wouldnt just be putting reg mail for $2.70 as if it gets lost aus post still wont cover you.&amp;nbsp; You need to pay the first amount and then another $1.50 each $100.&amp;nbsp; We need competition here!!!!&lt;/P&gt;</description>
      <pubDate>Fri, 06 Sep 2013 05:00:33 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/662499#M36147</guid>
      <dc:creator>01tmau</dc:creator>
      <dc:date>2013-09-06T05:00:33Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/903879#M45648</link>
      <description>I THINK IT'S DISGUSTING PAY REDICULOUS AMOUNTS OF MONEY FOR **bleep** SERVICE. HAD A "COURIER" MORE LIKE A MONKEY ON A BIKE "DELIVER" A PACKAGE TO ME. NO KNOCK. NO PACKAGE. NO DELIVERY CARD. WHERE IS IT??? NO BODY KNOWS. LOOK AROUND THE WORLD AND THIER AVERAGE PRICES AND DELIVERY TIMES. YOU SUCK. PERIOD.</description>
      <pubDate>Sat, 21 Dec 2013 10:13:53 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/903879#M45648</guid>
      <dc:creator>jose0325_ithujmq4</dc:creator>
      <dc:date>2013-12-21T10:13:53Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/904073#M45660</link>
      <description>&lt;P&gt;so this monkey on the bike....&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;you didn't actually see him, did you?&lt;/P&gt;</description>
      <pubDate>Sat, 21 Dec 2013 11:34:47 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/904073#M45660</guid>
      <dc:creator>*crikey*mate*</dc:creator>
      <dc:date>2013-12-21T11:34:47Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/2172760#M173309</link>
      <description>It’s more than frustration it’s people livelihood. Negatives on eBay equates to loss of business &amp;amp; damaging someone’s reputation. Instead of sappy comments just fix the problems. This is why people are using Tolls etc.</description>
      <pubDate>Thu, 19 Jul 2018 02:31:59 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/2172760#M173309</guid>
      <dc:creator>halfpint.1969</dc:creator>
      <dc:date>2018-07-19T02:31:59Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/2172770#M173310</link>
      <description>&lt;P&gt;Did you really need to drag up a 5 year old thread just to have a rant?&lt;/P&gt;</description>
      <pubDate>Thu, 19 Jul 2018 03:24:53 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/2172770#M173310</guid>
      <dc:creator>lyndal1838</dc:creator>
      <dc:date>2018-07-19T03:24:53Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/2173421#M173367</link>
      <description>'Lately'??? It's been an ongoing problem for yonks my friend.</description>
      <pubDate>Sat, 21 Jul 2018 15:25:40 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/2173421#M173367</guid>
      <dc:creator>worzel*gummidge</dc:creator>
      <dc:date>2018-07-21T15:25:40Z</dc:date>
    </item>
    <item>
      <title>Re: Heaps items going missing Australia Post Sucks</title>
      <link>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/2173488#M173369</link>
      <description>&lt;P&gt;It was lately FIVE YEARS ago. Ergo...&lt;/P&gt;</description>
      <pubDate>Sun, 22 Jul 2018 02:58:19 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/Heaps-items-going-missing-Australia-Post-Sucks/m-p/2173488#M173369</guid>
      <dc:creator>davewil1964</dc:creator>
      <dc:date>2018-07-22T02:58:19Z</dc:date>
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