topic Re: Buyer emailed me directly in Selling

Buyer emailed me directly

bamzowee — Sun, 29 Jul 2018 01:18:13 GMT

I’ve recently had a buyer email me directly an hour after a purchase. They sent it straight to me personal email, not through eBay.

Has anyone had this happen before or have a suggestion as to how on earth they got my email address?

Both eBay and PayPal have said they don’t ever give out the address.

Thanks

Re: Buyer emailed me directly

countessalmirena — Sun, 29 Jul 2018 01:23:01 GMT

Did the buyer pay through PayPal, and is the email address in which you received their message the same email address that you use for PayPal?

If so, then the buyer would have probably got your email address from the PayPal invoice information.

Re: Buyer emailed me directly

bamzowee — Sun, 29 Jul 2018 01:25:01 GMT

Yeah they paid through PayPal, but PayPal don’t put sellers email on their payment notification emails.

They also emailed me from a different address then their PayPal one

Re: Buyer emailed me directly

Anonymous — Sun, 29 Jul 2018 01:25:17 GMT

I was just going to ask the same question

Re: Buyer emailed me directly

Anonymous — Sun, 29 Jul 2018 01:26:28 GMT

Odd because all my emails confirming paypal payment have the seller's email address on them

Re: Buyer emailed me directly

bamzowee — Sun, 29 Jul 2018 01:33:15 GMT

The sellers email will appear on their PayPal notification email, but not on the buyers.

Paypal confirmed to me that there is no way a buyer can get the sellers info and the only way they can contact is through eBay messages

Re: Buyer emailed me directly

Anonymous — Sun, 29 Jul 2018 01:39:06 GMT

Well, as a buyer (me) I have the seller's (theirs) email address very clearly displayed on every paypal payment receipt email I have

I am confirming to you this is the case with mine and will post a screen shot (obviously blotting out the main part of their email address)

Regardless of what Paypal say

yes. they SHOULD only contact people via ebay messages, that part is true

Re: Buyer emailed me directly

Anonymous — Sun, 29 Jul 2018 01:44:54 GMT

Some of my emails confirming payment even have the seller's email address in the actual 'subject line' of the email also

This on the Paypal receipt itself, near the bottom

(Gmail being the seller's email, NOT mine) As I said, my receipt has their full email address, I blotted out the address before the @gmail part to post here

Re: Buyer emailed me directly

bamzowee — Sun, 29 Jul 2018 01:45:34 GMT

Thanks for that. I have had a look at old purchase emails and I see that some have the address and some don’t. I was only looking at my recent purchases and they don’t have any email address included.

any suggestions as to how to change it so the email doesn’t appear?

Re: Buyer emailed me directly

Anonymous — Sun, 29 Jul 2018 01:50:32 GMT

I'm afraid I'm not sure on that one

I have'nt bought very much lately, but of my last two purchases

One from 2nd July does'nt have their email address

One from 29th June has their email adrress in both the subject heading and on the email receipt itself

Re: Buyer emailed me directly

bamzowee — Sun, 29 Jul 2018 01:54:39 GMT

It’s all a bit weird.

i wouldn’t have worried as much if PayPal and eBay didn’t say that they should never have received my email. They told me someone must have “guessed” my email address.

Re: Buyer emailed me directly

Anonymous — Sun, 29 Jul 2018 01:58:52 GMT

Myabe there was a change to how they do it as of July 1st ? there's been a few things been altered/added/fiddled with as of the end of the tax year

I need to buy something in the next few days if there are any in a suitable size for a suitable price, So I'll pay attention as to if the seller's emai is on that receipt

I doubt they would have guessed your email through

Re: Buyer emailed me directly

joztamps — Sun, 29 Jul 2018 02:05:08 GMT

Whether as buyer or seller, if you click on "View Paypal Transaction" for the relevant purchase/sale in your Purchase History or Sold listings respectively, it takes you to Paypal's specific "Transaction Details" page, and that page shows, inter alia, the other party's email address.

Re: Buyer emailed me directly

lyndal1838 — Sun, 29 Jul 2018 02:57:44 GMT

I made 2 paypal payents in the last 3 days and the seller's email is on both of the receipts under the seller's details.

Re: Buyer emailed me directly

Anonymous — Sun, 29 Jul 2018 03:11:06 GMT

Thanks for that

I'm having a U2 moment so far

I Still Have'nt Found What I'm Looking For

Re: Buyer emailed me directly

egglesdtp — Sun, 29 Jul 2018 12:03:34 GMT

Not on mine (as a seller) it doesn't. I also don't see any email address on the Paypal notification email.

Re: Buyer emailed me directly

egglesdtp — Sun, 29 Jul 2018 12:08:20 GMT

I looked at my last couple of purchases, and did not see any email details. What do you mean by 'the receipts'? Receipts from whom?

Re: Buyer emailed me directly

lyndal1838 — Sun, 29 Jul 2018 12:23:57 GMT

The paypal receipts.....most of them have the email address that the payment went to amd some also have an email address with the seller's details as well.

Re: Buyer emailed me directly

egglesdtp — Sun, 29 Jul 2018 12:50:35 GMT

I don't buy much so had some difficulty finding a Paypal receipt, but I now see if I am the buyer, I can see the seller's email address if I pay by Paypal.

However, as a seller, I still can't see how to locate the buyer's email address since PP (apparently) removed it from the notification email as from 1st July.

Re: Buyer emailed me directly

lyndal1838 — Sun, 29 Jul 2018 14:10:05 GMT

Sorry I can't help you....I am a buyer only.

It would appear that ebay is trying to get rid of every possible way that buyers and sellers can contact each other.

Makes me wish I had kept all those business cards with addresses and other contact details that so many sellers have sent me.