topic Re: Immediate payment/Best Offer in Selling

Immediate payment/Best Offer

karecoope-95 — Sun, 16 Sep 2018 21:48:00 GMT

Hi there. I am one of the sellers with Immediate Payment forced on by Ebay and now also Best Offer. I have changed the Best Offer amount more to my liking. Anyway I sold an item last night with Best Offer and they didnt pay immediately! Does this mean if I make all my listings Best Offer I'll be able to combine postage and send invoices again?

Re: Immediate payment/Best Offer

*tippy*toes* — Mon, 17 Sep 2018 01:05:22 GMT

No idea, but please let us know if that's the case as I too have had immediate payment forced on me. Thankfully, I've not had best offer forced on me...........yet.

Just watch the best offer if it's ebay that's forced it. Even if you set an amount, they will still randomly drop the agreed amount to half or less than your asking price.

Re: Immediate payment/Best Offer

karecoope-95 — Mon, 17 Sep 2018 01:08:09 GMT

Yes but with so many listings its hard to police it!

Re: Immediate payment/Best Offer

kopenhagen5 — Mon, 17 Sep 2018 01:08:57 GMT

Is the best offer being added to BIN listings or auction listings ?

I thought it was just a best offer added to auction listings.

Re: Immediate payment/Best Offer

*tippy*toes* — Mon, 17 Sep 2018 01:09:48 GMT

That's probably why they do it. They know sellers can't police it, so their plan to sell your stuff cheap works.

Re: Immediate payment/Best Offer

karecoope-95 — Mon, 17 Sep 2018 01:15:06 GMT

Mine are all BIN. The first one sold last night and I accepted the offer as it was something that was listed for a while. As it was in the middle of the night I cant remember if it gives the opportunity to decline.

Re: Immediate payment/Best Offer

shoppingbag* — Mon, 17 Sep 2018 02:19:35 GMT

I find this odd. I have just looked at some of your listings, and none of the ones I saw said "immediate payment required" I then checked out a few other sellers, looking for any that required immediate payment, and next to the Paypal logo, under "payment information" it is there, but definitely not on yours. I don't have immediate payment selected either, yet some buyers had claimed they had to pay straight away. I thought maybe eBay was targetting this to specific buyers, maybe because they were slow payers in the past. I have successfully been able to send a combined invoice to other sellers without any problem, except for a couple of times when they went ahead and paid, and I just refunded them part of the postage and combined the items, none of these had mentioned or complained that they were forced into immediate payment, so I just presumed they didn't know otherwise. Luckily, I haven't had a problem with eBay adding "best offer", although I have noticed, when listings come to an end and need to be relisted, that "best offer" is ticked by default, and I just go ahead and change it before I relist.

Re: Immediate payment/Best Offer

shoppingbag* — Mon, 17 Sep 2018 02:38:19 GMT

Just an added thought. You only have Paypal as payment and no other options. Could this have something to do with it? For instance, I have three options, so obviously someone picking up, or sending a money order could not pay immediately. I don't know how it worked out that I had one or two that said she had to pay straight away. I also wonder if it has anything to do with people buying via their phones, which often seems to cause problems. I may be way off the track here, but who knows??

Re: Immediate payment/Best Offer

karecoope-95 — Mon, 17 Sep 2018 06:00:22 GMT

I find it extremely odd too. I did a random check of my listings - the first three I looked at on the app had immediate payment then some didnt have it. I have always used the app to list until they started this best offer thing now I do a draft & photos on the app & finish on the classic site because the app doesnt allow you to put in certain details.Anyway, the immediate payment ones on the app dont say immediate payment on the classic site.Figure that out!

Re: Immediate payment/Best Offer

davewil1964 — Mon, 17 Sep 2018 09:28:11 GMT

200 listings is a lot?

Re: Immediate payment/Best Offer

karecoope-95 — Mon, 17 Sep 2018 09:33:42 GMT

It is for me! Its doing my head in because Ebay keeps lowering the best offer amount.

Re: Immediate payment/Best Offer

karecoope-95 — Mon, 17 Sep 2018 09:54:22 GMT

Also, I dont know what you sell but I sell china and this stuff is taking over my house. Its starting to look like Vinnies! Have to start selling tiny little things!

Re: Immediate payment/Best Offer

digital*ghost — Mon, 17 Sep 2018 11:43:46 GMT

@karecoope-95 wrote:
Hi there. I am one of the sellers with Immediate Payment forced on by Ebay and now also Best Offer. I have changed the Best Offer amount more to my liking. Anyway I sold an item last night with Best Offer and they didnt pay immediately! Does this mean if I make all my listings Best Offer I'll be able to combine postage and send invoices again?

Only if the offer function is actually used to confirm the purchase, otherwise I'm afraid that won't work.

The buyer wouldn't have paid immediately on the best offer item as immediate payment doesn't apply when best offer itself is actually used / accepted, even if the seller has implemented the best offer feature intentionally, requires immediate payment intentionally, and even set up auto-acceptance of offers that are above their lowest price.

This is because a buyer can't pre-authorise a payment to then be sent when an offer is accepted (by either the buyer or seller). If the buyer had simply used the BIN option rather than making an offer, they may well have been prompted to pay before the purchase could be finalised, but when an offer is accepted, it's essentially the same as confirming purchase the way BIN is, but forced immediate payment can't be applied no matter what, because an acceptance is a confirmed purchase, but payment still has to be done manually by the buyer afterwards (I hope that makes sense, I have a way of explaining things in an unnecessarily convoluted way sometimes ).

Re: Immediate payment/Best Offer

karecoope-95 — Mon, 17 Sep 2018 13:08:14 GMT

Thanks for the explanation. I will have to re-read it several times before it sinks in! Ive never used Best Offer before now. They are really pushing it - like were not making money fast enough for their liking.

Re: Immediate payment/Best Offer

digital*ghost — Mon, 17 Sep 2018 13:16:37 GMT

I can sometimes figure out a more succinct and / or effective way to explain it, several hours later... sometimes my attempts to clarify makes things worse

But if it helps, there is no checkout process attached to the make an offer feature. If a buyer sends you an offer, and you accept it, there's no way for eBay to force the buyer to checkout at that point, but the sale itself is still made.

If you have best offer on an item but the buyer still just uses Buy It Now at full price, immediate payment can be forced.

Re: Immediate payment/Best Offer

karecoope-95 — Mon, 17 Sep 2018 13:22:41 GMT

Now I understand that. Thank you!

Re: Immediate payment/Best Offer

swapwaregames — Mon, 17 Sep 2018 13:55:57 GMT

I have pay immediately to stop people buying my items and then not deciding to pay for many days, some don't even pay at all. But if you have best offer on all your items Immediate Payment cannot be used, Any best offers don't utilize immediate payment.cheers

Re: Immediate payment/Best Offer

brerrabbit585 — Tue, 18 Sep 2018 02:27:05 GMT

@shoppingbag* wrote:
Just an added thought. You only have Paypal as payment and no other options. Could this have something to do with it? For instance, I have three options, so obviously someone picking up, or sending a money order could not pay immediately. I don't know how it worked out that I had one or two that said she had to pay straight away. I also wonder if it has anything to do with people buying via their phones, which often seems to cause problems. I may be way off the track here, but who knows??

Having different payment options doesn't stop ebay forcing immediate payment against a seller's will. I've always offered bank deposit as well as paypal but all my buyers are still forced to pay immediately if they use paypal. Ebay themselves said a year ago that they're rolling out immediate payment to ALL sellers. I wasn't one of the first to get it but I've had it a few months and it caused a lot of confusion for some buyers.

The only way to not pay immediately is to select bank deposit when they go through checkout. One of my buyers did that thinking it'd mean she could request an invoice and then pay by paypal, but once she'd ticked bank deposit I wasn't able to issue an invoice or let her know how to pay using paypal.

I have the odd person request an invoice when they use the cart but they're few and far between. I have no idea how many see the link to request an invoice but I suspect most would pay immediately anyway. Before immediate payment was foisted on me about three-quarters of my buyers never asked for an invoice but just paid immediately.

I'll probably remove bank deposit because it's rare that anyone uses it now, and all it does is enable non-payers to select it in checkout if they have no intention of paying and just want to mess me around.

Re: Immediate payment/Best Offer

lyndal1838 — Tue, 18 Sep 2018 02:48:07 GMT

In the last few weeks I have found that if a buyer uses the Cart so they can request a combined postage invoice ebay very promptly tells them that "this seller does not allow combined postage" even when they expressly say they do.

Another favourite is "ebay does not allow combined postage when a seller has Immediate Payment selected". Too bad if the seller has no idea that they have had immediate payment foisted on them.

Just a bit more money for ebay at the expense of both buyers and sellers.