topic Re: Offers in Selling

Offers

sausage_1 — Wed, 24 Oct 2018 05:31:00 GMT

Hi,

I have been getting emails from ebay stating that a listing of mine has now been adjusted to receive offers and even adding a minimun offer amount for automatic acceptance??

How do I stop this happening??

Regards,

John

Re: Offers

twyngwyn — Wed, 24 Oct 2018 05:35:38 GMT

ring them or have them ring you.....go to HELP at top of page & follow prompts

Re: Offers

kopenhagen5 — Wed, 24 Oct 2018 05:37:12 GMT

I can't see offers in your 2 listings.

Are you perhaps referring to the 5% off ?

If so, you get the full amount and eBay puts in the rest (5%).

Re: Offers

shoppingbag* — Wed, 24 Oct 2018 05:53:45 GMT

I can also only see two listings for BIN with no offers.

Re: Offers

tazzieterror — Wed, 24 Oct 2018 14:24:02 GMT

Same, no offers visible to me either, just straight BIN.

Re: Offers

countessalmirena — Wed, 24 Oct 2018 17:14:08 GMT

sausage_1, this has been happening to a number of sellers, without rhyme or reason.

All you can do is edit the listing (which I think you must already have done), and keep an eye on your listings to ensure it doesn't happen sneakily without your knowledge.

You can also phone eBay and express your (polite) confusion and outrage that your listings should have been tampered with in this way, and that you have an absolute right under Australian Consumer Law to set your own price, that no one has the right to change this price or enable an offer (particularly with automatic acceptance of a low price), and that you would like an assurance that this won't happen again.

Record the call with an external recording device, get the CS rep's permission to record, and summarise what's discussed.

Re: Offers

sausage_1 — Wed, 31 Oct 2018 20:46:26 GMT

Thank you. Yes I dod change the listings back to original format without offers.
Ebay support informed me that they do this to assist in selling items that have been sotting there a while. The minimum offer amount apparently can be acvepted or dismissed by the seller but it is annoying that they change listings and have to go through the process of editting them.