topic Re: not happy in Selling

not happy

baratta9201 — Thu, 22 Nov 2018 08:13:38 GMT

Im so sick of EBAY buyer protection. What about seller protection. I have held two private auctions this month and both winning bidders have reneged on paying due to excuses. "not really sure why I bid I dont have the money, OR my wife bid thinking I WOULD LIKE IT. What is the point of ebay AUCTION if Ebay dont uphold. Pay Pal protect the buyer but not the private seller. All I got offered was my fees back. No longer using EBAY to sell things. They are just money grabbing A-HOLES

Re: not happy

padi*0409 — Thu, 22 Nov 2018 08:36:33 GMT

If the buyers haven't paid open a "non-paying buyer dispute" .

https://www.ebay.com.au/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137

Re: not happy

lyndal1838 — Thu, 22 Nov 2018 09:55:09 GMT

How is ebay grabbing money.....you said you got your fees back.

What more do you expect to get?

Re: not happy

foxette-in-sox — Thu, 22 Nov 2018 20:28:32 GMT

If you're no longer using ebay, why haven't you cancelled your listings and why have you posted 2

new listings ?

As Lyndal has said, you got your fees back so what else did you want ?

Re: not happy

baratta9201 — Thu, 22 Nov 2018 22:59:56 GMT

Getting fees back isnt the point. Wha I expect is to be paid for what I sold. Whats the use of an auction if the winning bidder can just walk away.

Re: not happy

padi*0409 — Thu, 22 Nov 2018 23:26:54 GMT

@baratta9201 wrote:
Getting fees back isnt the point. Wha I expect is to be paid for what I sold. Whats the use of an auction if the winning bidder can just walk away.

You can't force a "buyer" to pay BUT if you go through the NPB process and they still don't pay the buyer gets a strike on their account.

One strike in 12 months won't affect them, but if they are a serial non-payer then sellers that have their buyer blocks in place won't ever be troubled by that "buyer" with 2 or more than strikes in 12 months.

Re: not happy

baratta9201 — Fri, 23 Nov 2018 06:20:59 GMT

I did that and they said there was nothing they could do. So instead of chasing my $12400 they refunded my listings fees.

Re: not happy

baratta9201 — Fri, 23 Nov 2018 06:21:37 GMT

I expect them to chase my 12 grand is what

Re: not happy

baratta9201 — Fri, 23 Nov 2018 06:23:48 GMT

thanks for the advise.

Re: not happy

foxette-in-sox — Fri, 23 Nov 2018 07:12:07 GMT

@baratta9201 wrote:
I expect them to chase my 12 grand is what

How are they going to chase your 12 grand ? Send the debt collectors ? Hire a hit man ?

There are a gazillion non payers every day, always have been and probably always will be. Look at

them as tyre kickers/time wasters/window shoppers/serial pests.

If ebay was so money hungry, you wouldn't have gotten your fees back.

I get that you want to vent, non payers are frustrating but if you do as advised re opening cases

against them, blocking bidders with 2 or more unpaid item strikes etc and either relist the items or

move on, you'll save yourself a whole heap of stress.

Chucking in your selling because of 2 dockheads isn't worth it IMO.

Re: not happy

davewil1964 — Fri, 23 Nov 2018 08:24:47 GMT

@baratta9201 wrote:
I expect them to chase my 12 grand is what

As foxy asked, how? eBay is a platform, similar to your local newspaper's classified ads. Except that eBay don't (if you know what you're doing) charge you upfront, regardless of whether a sale is made.

The contract is, at best, implied, and is between you and the bidders. No consideration has been given, you still have the goods and your selling fees have been refunded, so you have no material loss. If you want to chase the 'buyers' that is your right and responsibility, and will be at your cost. Not eBay's.

Re: not happy

imastawka — Fri, 23 Nov 2018 23:24:35 GMT

Have you thought about offering the losing bidder a second chance offer?

They seemed keen with 3 bids, and it's only $100 less.

Might be worth a try.

https://www.ebay.com.au/help/selling/listings/selling-auctions/making-second-chance-offers?id=4142&st=3&pos=1&query=Making%20Second%20Chance%20Offers&intent=second%20chance%20offer&lucenceai=lucenceai

Re: not happy

beerandpizzaplz — Sun, 25 Nov 2018 12:44:30 GMT

Some info here:

http://classic.austlii.edu.au/au/journals/JlLawInfoSci/2008/4.html

Pretty much indicates an ebay auction is not considered an auction in the eyes of the law, but the highest bidder at the end is considered a party to a contract of sale with the seller. I would guess if you hired an army of high priced law talkin' dudes you would probably have a slightly better than 50/50 chance of getting money out of the buyer.