topic Re: A way to boost feedback ? in Selling

A way to boost feedback ?

kopenhagen5 — Sun, 25 Nov 2018 03:28:34 GMT

I just made a purchase and received this as feedback -

A+ Ensure you leave feedback for our random monthly draw for a purchase refund.

Not a bad idea but not sure it crosses the line on policies.

And wonder if you can still win if you leave a neg.

Re: A way to boost feedback ?

Anonymous — Sun, 25 Nov 2018 03:38:34 GMT

Your random monthly draw is random and monthly

Hey, they did ask to leave feedback for their random monthly draw

bad bear,bad

Re: A way to boost feedback ?

tazzieterror — Sun, 25 Nov 2018 08:12:36 GMT

@kopenhagen5 wrote:
I just made a purchase and received this as feedback -

A+ Ensure you leave feedback for our random monthly draw for a purchase refund.

Not a bad idea but not sure it crosses the line on policies.
And wonder if you can still win if you leave a neg.

Kopes, you should reciprocate with a negative that says

Happy to revise once I win your random draw for the purchase refund!

But I jest...

...or do I, hmmm?

Re: A way to boost feedback ?

kopenhagen5 — Sun, 25 Nov 2018 08:26:30 GMT

I thought the same. (Ensure a draw win refund for a random feedback revision)

Gee we are wicked aren't we.

I don't think it contravenes rules except if members complained, eBay may inform the seller not to continue with it.

Re: A way to boost feedback ?

digital*ghost — Sun, 25 Nov 2018 10:10:38 GMT

@kopenhagen5 wrote:

Not a bad idea but not sure it crosses the line on policies.
And wonder if you can still win if you leave a neg.

It skirts the line of feedback extortion, but technically doesn't quite qualify:

The seller can't:

Refuse to send the item or refund the buyer unless the buyer leaves positive Feedback or high detailed seller ratings.
Tell the buyer that they can't use a warranty included in the listing unless the buyer leaves positive Feedback or high detailed seller ratings.
Offer monetary compensation, like a partial refund, to the buyer in exchange for positive Feedback or revising negative or neutral Feedback.

https://www.ebay.com.au/help/policies/feedback-policies/feedback-extortion-policy?id=4230

Taking eBay;s policy literally, if they had said "ensure you leave positive feedback..." the case for extortion would be a bit stronger.

Personally, I would steer clear of any seller who does stuff like this, they are essentially running a raffle, but not offering any means of verifying winners, so it can easily be just something that's said, but never done.

Re: A way to boost feedback ?

brerrabbit585 — Sun, 25 Nov 2018 13:20:12 GMT

It is essentially a raffle, as you say, so are they required by law to get a licence to run it? It'd be interesting to see whether they get more feedback because of it.

Re: A way to boost feedback ?

springyzone — Sun, 25 Nov 2018 19:38:17 GMT

it wouldn't stop me buying from the seller but a random raffle wouldn't be what made me rush to give feedback. They need to pop a flyer into the purchase that adds a bit more eg See our facebook page for more bargains & for details of our raffle. Then a little video each month, drawing a ticket.

They wouldn't be able to name the winner but on the ticket they could show the item ID number.

I've seen other businesses (most especially a Tupperware saleswoman) run the idea of a raffle & I've never had any suspicion it wasn't legit because it is so transparent.