topic Re: Click and Collect in Selling

Click and Collect

robbins3910 — Tue, 04 Dec 2018 22:09:28 GMT

Hi, I please need some help.

I have just had to end some of my listings because they say I offer Click and Collect which I don't.

How come it is coming up on my listings when I am not selecting it, I have no idea even where I select it to begin with anyhow. Also how can I remove it fr9om my listings without ending my item. When I am also editing listings that previously did not have click and collect on, after editing it appears on my listing as a selection. I put on a new listing today and had to remove it because it had Click and Collect as an option.

Thank's in advance

Sharon.

Re: Click and Collect

k1ooo-slr-sales — Tue, 04 Dec 2018 22:23:58 GMT

Click and Collect is a shipping option that allows buyers to nominate a Woolworths store as their shipping address. It is not like Click and Collect offered by big stores’ online websites.

The C&C offered by big stores doesn’t cost buyers any extra, BUT, on eBay C&C costs the buyer the shipping charge nominated by the seller to ship to Woollies. This causes some confusion among buyers as they expect C&C to mean free shipping.

One of the misunderstandings by some sellers is that it means a buyer can Click and then Collect from the seller i.e. pickup from seller.

If I was selling I wouldn’t necessarily dismiss C&C as a shipping option.

Someone should be along to let you know how to disable C&C as a shipping option.

https://community.ebay.com.au/t5/Ask-a-member/opt-out-click-amp-collect/m-p/2182367#M950

Re: Click and Collect

joztamps — Tue, 04 Dec 2018 22:25:24 GMT

You turn it off as an option in Account/Site Preferences/Postage Preferences.

Re: Click and Collect

springyzone — Tue, 04 Dec 2018 22:34:52 GMT

It gets even more confusing as i recently enquired about some aspects of an item being listed on ebay by a fairly well known chain of stores. They had postage or click & collect listed & you could pick one of their stores from a drop down menu. They told me there was no charge for postage if i did that!

Re: Click and Collect

k1ooo-slr-sales — Tue, 04 Dec 2018 22:47:57 GMT

@springyzone wrote:
It gets even more confusing as i recently enquired about some aspects of an item being listed on ebay by a fairly well known chain of stores. They had postage or click & collect listed & you could pick one of their stores from a drop down menu. They told me there was no charge for postage if i did that!

most of the big stores are like that for the lines they normally carry. For special orders, or large/heavy items that are not normally stocked, there may be a charge.

Re: Click and Collect

robbins3910 — Tue, 04 Dec 2018 23:20:48 GMT

Hi, Thank you all for your help.

Sharon.

Re: Click and Collect

Anonymous — Wed, 05 Dec 2018 02:24:23 GMT

Just be sure to keep an eye on it too

I never ticked mine but ebay did without my knowledge , I unticked it but after that, ebay re-ticked it again twice