topic Re: Free listing promotion is not free in Selling

Free listing promotion is not free

casbit33 — Mon, 25 Feb 2019 22:14:13 GMT

I have just received the latest free listing promotion to list as many items from 26.2.19 - 5.3.19

All looks good until you try to use it.

You will still get charged $1.65 for each one.

Not happy.

Re: Free listing promotion is not free

Anonymous — Mon, 25 Feb 2019 22:35:34 GMT

Did it activate successfully? I recall recently another member being sent the offer but when they actually tried to activate it,they kept getting an error message

Re: Free listing promotion is not free

javand1 — Mon, 25 Feb 2019 22:44:54 GMT

If you use the Sell Similiar option it will be free provided that you only list quantity of one for each listing.

Re: Free listing promotion is not free

casbit33 — Mon, 25 Feb 2019 22:58:11 GMT

it activated properly.

I have just got off live chat with them.

The tech team are trying to fix it.

Auto relist is not to be used for this promo, which is a first.

Sell similar works though with auto relist and all free but I don't know a way of doing that with more than 1 at a time.

Re: Free listing promotion is not free

onekiwi0 — Tue, 26 Feb 2019 00:05:27 GMT

wish I'd checked these boards first.. thanks casbit. you're right it isn't free, which is a pain along with all the other GTC dramas of recent times. did ebay say they'd credit you the ones you'd listed that turned out not to be free?

Re: Free listing promotion is not free

Anonymous — Tue, 26 Feb 2019 00:10:56 GMT

If you got the same offer I did, the t&c's have a lot of contradictions in them. It says it's only for people who haven't sold on ebay before, or if you have sold on ebay before you can't have sold in the last 12 months. Then it says if it's showing in your promo section you're eligible.

In the promo section it says "list as many items as you can for free" but the t&c's only say the first 10.

Re: Free listing promotion is not free

onekiwi0 — Tue, 26 Feb 2019 00:29:57 GMT

yes I read that discrepancy too in the T&Cs. I lodged a call with customer service, told them heads up thatothers having issues and need to involve tech time. but still took 16 mins! to get that across. I wouldn't personallly accept the promo at this point as its got gremlins!!

Re: Free listing promotion is not free

twyngwyn — Tue, 26 Feb 2019 00:31:34 GMT

Re: Free listing promotion is not free

Anonymous — Tue, 26 Feb 2019 01:14:38 GMT

Terms also exclude stores but I got it on my store ID. I haven't activated any of them and won't be. I always read the t&c's before I activate any promos.

Re: Free listing promotion is not free

lozzagreat — Tue, 26 Feb 2019 03:57:43 GMT

The promo only works freely if you do "sell similar" I can only relist one at a time from my unsolds this way.

and you only get the 8 auto free relists if you do auction.

at least with auction your items are on for 90 days instead of 30. Also you don't have to watch them like a hawk and end them before they run out and you get charged.

when the auctions finish after 90 days you just relist at your leisure.

Re: Free listing promotion is not free

wide-world-of-stamps — Tue, 26 Feb 2019 04:40:13 GMT

We also got them on all ids including our store.

We definitely won't be activating them after reading this.

Anyway, we still have enough free listings left in our store, and are running the non-store listings down, so don't need them at the moment.

Re: Free listing promotion is not free

tigresstreasures — Tue, 26 Feb 2019 05:28:03 GMT

Is this the "Pay no Insertion Fees on any items items you list until 5th Mar. T&Cs apply."

When I click through to the T&C's, it tells me its for Insertion & FVF - however only on 10 items. (copy paste below).

Does all of yours say this?

Usually if it's a specific number of items it tells you in the Name of the Offer.

What is the promotion?

Pay no Insertion Fees or Final Value Fees for the first 10 items you list and make available for purchase during the Promotion Period (see exclusions below).
Insertion Fees are the fees to list your item, and Final Value Fees are the selling fees charged on sale of an item, calculated as a percentage of your total sale price. The promotion does not apply to fees for optional features or upgrades. Learn more about eBay fees

Re: Free listing promotion is not free

gutterpunkz05 — Tue, 26 Feb 2019 05:34:30 GMT

Yes, I presume it means any number of listing will not attract insertion fees, but only the first 10 will not attract FVF.

Also noted under the Exclusions, Relisted items are not elegible. So that probably explains why it only works with sell similar.

Have not decided if I will take up the offer or not yet, might be worth 10 listings

Re: Free listing promotion is not free

gutterpunkz05 — Tue, 26 Feb 2019 05:39:00 GMT

@lozzagreat wrote:
The promo only works freely if you do "sell similar" I can only relist one at a time from my unsolds this way.
and you only get the 8 auto free relists if you do auction.
at least with auction your items are on for 90 days instead of 30. Also you don't have to watch them like a hawk and end them before they run out and you get charged.
when the auctions finish after 90 days you just relist at your leisure.

The promo only applies until the item relists, so while the free auto relist will apply the Free FVF on first 10 items will not carry over.

Re: Free listing promotion is not free

lozzagreat — Tue, 26 Feb 2019 07:04:08 GMT

they really are indian givers, not that i am insulting indians.

It is just a saying when you give with one hand and take away with the other hand.

I really think they are trying so hard to get rid of sellers. They are making us jump through some serious hoops.

At times it just gets a bit too hard. If I wasn't selling for other people, I think I would just give up.

I'm not sure they realise that without sellers, there's no buyers and no income.

They should be bending over backwards for sellers, and making it easier not harder.

And could they please just give us FREE listings that ARE ACTUALLY FREE.

Re: Free listing promotion is not free

casbit33 — Tue, 26 Feb 2019 07:14:51 GMT

I didn't see that 10 items bit.

I have been able to list more than 10 on another account, but only by using "sell similar" one at a time.

It's a real pain as I have a lot of relisting to do - hundreds of items one by one. Grr

Re: Free listing promotion is not free

casbit33 — Tue, 26 Feb 2019 09:25:13 GMT

OMG I just noticed something else I missed.

It's only for people who have never sold on ebay before and those that haven't sold in the last 12 months.

Also it is not for relisting items.

Why give it to us if we can't use it?

Sell similar is still working so that is what i will do.

Why can't they just treat us like they want us to be here?

I have had a full on stress out melt down since 19th of Feb, and it doesn't seem like there is an end to it any time soon.

so angry and frustrated.

Re: Free listing promotion is not free

gutterpunkz05 — Tue, 26 Feb 2019 09:43:38 GMT

Yes, but in the T&C's it also says that you are elegible if you have received the offer from ebay, and where to check your account to confirm elegebility. And like always accepting the offer indicates that you have read/understood and accept the T&C's

Re: Free listing promotion is not free

davewil1964 — Tue, 26 Feb 2019 09:55:28 GMT

Lots of relisting. Or you could just list the standard 40.

it is not only for people who've never sold. By definition if you get the offer and accept it, you can use it. As you've found.

Re: Free listing promotion is not free

Anonymous — Tue, 26 Feb 2019 11:13:51 GMT

I think if people want stuff for free it won't hurt them to do a little bit of work for it. Most people don't really value things if they don't have to earn them.