topic New good till cancelled extorition fees? in Selling

New good till cancelled extorition fees?

jillywinkle — Thu, 07 Mar 2019 19:26:37 GMT

Well, I just looked at my ebay account and am being charged $212.00 for insertion fees. Am just a casual seller using the 40 free listings and all my stuff was 30 days with the free relist option (9 times). But, it seems they have changed the rules? Things rolled over this month and they made all rollovers good till cancelled without my permission. Is this kosher? No way can I afford to pay two hundred bucks in fees. I hardly ever sell anything here. Maybe 12 things a month if lucky. Will be phoning them this morning of course after 8am. Just killed off any old listings that might roll over within the next few days, even though they are still ticked with a few more free rollovers at 30 days. I don't trust the system. How tragic..this really is the end for me in ebay and I have been saying that for years..I hardly ever come to ebay anymore unless I have sold something. Never received any emails from ebay about this new good till cancelled thing..what the??

Re: New good till cancelled extorition fees?

curraone — Thu, 07 Mar 2019 20:09:01 GMT

and please don't keep starting the same post.

Re: New good till cancelled extorition fees?

shoppingbag* — Thu, 07 Mar 2019 20:11:21 GMT

Duplicate Post.

Re: New good till cancelled extorition fees?

jillywinkle — Thu, 07 Mar 2019 20:12:12 GMT

are you the post police?

Re: New good till cancelled extorition fees?

jillywinkle — Thu, 07 Mar 2019 20:13:05 GMT

what are you talking about, duplicate post?

Re: New good till cancelled extorition fees?

kopenhagen5 — Thu, 07 Mar 2019 20:56:27 GMT

It means a new thread for the same issue which is very confusing when others begin to answer.

But the duplicate post post should perhaps have been on the other thread.

Better to keep it all on the same thread.

https://community.ebay.com.au/t5/Selling/and/m-p/2224738

Re: New good till cancelled extorition fees?

gumardee_coins_and_banknotes — Thu, 07 Mar 2019 23:09:53 GMT

Dam the world is ending because of duplicate posts.

Re: New good till cancelled extorition fees?

hotrodvideo — Thu, 07 Mar 2019 23:18:01 GMT

Have you called ebay ?... theres allot of conjecture on this subject wether a relisting fee is charged but in you case looks like its happened

Re: New good till cancelled extorition fees?

mummakazz0414 — Thu, 07 Mar 2019 23:28:49 GMT

The same thing has happened to me. I have $112.99 in fees next month that should have been free. Most of my items sell for $1 but they are charging me $1.65 for the listing!

I also ended my 262 listings, hours of work went into them and I'm really angry about the whole thing.

Now have to spend my time calling them.

I only make a small amount each month, a bit of extra money but now I don't know what to do with all the things I have for sale.

I can't afford these fees.

Re: New good till cancelled extorition fees?

curraone — Thu, 07 Mar 2019 23:51:51 GMT

As noted in previous post, if you ring ebay they promise to credit you.

Now that the new rules are that BIN items have to be listed as "good till cancelled" and they automatically roll over after 30 days, charging you an insertion fee if you don't have free listings available.

So there are 2 things you can do:

Limit your selling to 40 items a month.

Or pay for a store and get 600 free listings a month. A store is not that expensive, about $26 a month, and you can take advantage of less final value fees.

Re: New good till cancelled extorition fees?

hotrodvideo — Fri, 08 Mar 2019 00:01:15 GMT

Below is a messeage i received from ebay .The way i see it if items are GTC then they dont expire so need not be relisted each month so how can i be charged a relist fee..correct me if im wrong

All Fixed-Price Listings Moving to Good
‘Til Cancelled

We’re moving all fixed-price listings to Good ‘Til Cancelled. That means short-duration options won’t be available for new fixed-price listings from 19 February. This is to create a better shopping experience, retain sales history, and secure more of what your buyers love on-site.

We’ll automatically convert your current short-duration, fixed-price listings to Good ‘Til Cancelled, where you’ve scheduled them to relist. You won’t pay any insertion or renewal fees for these listings, and can choose to end them at any time.

Re: New good till cancelled extorition fees?

curraone — Fri, 08 Mar 2019 01:02:42 GMT

Ok, you are wrong.

Re: New good till cancelled extorition fees?

clickbaitoz — Fri, 08 Mar 2019 01:45:48 GMT

well this sorta answers my Q on the other thread, time to dob ebay into the ACCC me thinks! It cannot be legal to offer NO final value fees on listings as per the current weekend promotions then charge people a fvf becuase ebay decided to auto relist items for the seller outside of the promotional period, and they have not made that clear enough imho

Re: New good till cancelled extorition fees?

meekamag2 — Fri, 08 Mar 2019 03:39:11 GMT

There's also a third option at the moment. End them before they roll over and take advantage of the $1 weekends and the current Free Fee promotion.

Re: New good till cancelled extorition fees?

meekamag2 — Fri, 08 Mar 2019 03:41:32 GMT

Actually he's not wrong, as that's exactly what the message said and what a lot of us were told from ebay help.

However, we know that it's wrong because a lot of people have found out the hard way that ebay says one thing, but does another.

Re: New good till cancelled extorition fees?

brerrabbit585 — Fri, 08 Mar 2019 07:12:12 GMT

@clickbaitoz wrote:

well this sorta answers my Q on the other thread, time to dob ebay into the ACCC me thinks! It cannot be legal to offer NO final value fees on listings as per the current weekend promotions then charge people a fvf becuase ebay decided to auto relist items for the seller outside of the promotional period, and they have not made that clear enough imho

If you read the terms & conditions on the current promotion they make it crystal clear that the promotion only applies to new GTC listings until they roll over. When you list now it's made crystal clear that when listings roll over you'll either be charged a fee or it'll use one of your free listings if you have some left.

Re: New good till cancelled extorition fees?

clickbaitoz — Fri, 08 Mar 2019 07:42:50 GMT

@brerrabbit585 wrote:

If you read the terms & conditions on the current promotion they make it crystal clear that the promotion only applies to new GTC listings until they roll over. When you list now it's made crystal clear that when listings roll over you'll either be charged a fee or it'll use one of your free listings if you have some left.

and where does it make it crystal clear that they are going to automatically relist the gtc item for you every 30 days & that you will be charged for it? and where does it say how to opt out of auto relisting the item?

Re: New good till cancelled extorition fees?

curraone — Fri, 08 Mar 2019 07:49:20 GMT

@clickbaitoz wrote:
and where does it make it crystal clear that they are going to automatically relist the gtc item for you every 30 days & that you will be charged for it? and where does it say how to opt out of auto relisting the item?

And there is no opt-out option.

Re: New good till cancelled extorition fees?

curraone — Fri, 08 Mar 2019 07:55:11 GMT

But what you CAN do is manually end your listings before they automatically relist.

Re: New good till cancelled extorition fees?

clickbaitoz — Fri, 08 Mar 2019 08:10:21 GMT

@curraone wrote:
But what you CAN do is manually end your listings before they automatically relist.

and thats why no one's been caught out & charged hundreds of dollars in fees,,,,,,,NOT