topic Re: How do I get eBay plus free postage off my listings?! in Selling

How do I get eBay plus free postage off my listings?!

kustomizer99 — Wed, 17 Apr 2019 04:05:30 GMT

I aksed this question a few weeks ago, but the problem persists. I never signed up to eBay plus, yet it appears (to others, not to me) on my listings and says I'm offering free postage. How do I stop this from happening?! If anyone can help, it'd be greatly apreciated.

The attached image is a screenshot sent to me by a buyer. Weh I look at the page, none of that eBay plus nonsense is on there and it states the postage rate I'm asking.

Re: How do I get eBay plus free postage off my listings?!

lyndal1838 — Wed, 17 Apr 2019 04:33:28 GMT

I think you ill find that the postage is only free to ebay plus members.....that is what it is all about.

When I look at your listings they have a postage charge listed and underneath it states free postage for ebay plus members.

I am not a member of ebay plus so I would pay the postage.

When an ebay plus member pays I think you will find that ebay pays their postage and you get the full amount.

Re: How do I get eBay plus free postage off my listings?!

go-tazz — Wed, 17 Apr 2019 04:35:52 GMT

https://www.ebay.com.au/help/selling/listings/creating-managing-listings/selling-ebay-plus?id=4756

https://sellercentre.ebay.com.au/eBay-for-Business/eBay-Plus

Re: How do I get eBay plus free postage off my listings?!

Anonymous — Wed, 17 Apr 2019 04:41:53 GMT

I am seeing the same thing, free postage for eBay plus members (try it for free)

And as I am not an eBay Plus member I can't comment on anything other that's not already been said

Sorry

Re: How do I get eBay plus free postage off my listings?!

kustomizer99 — Wed, 17 Apr 2019 04:57:46 GMT

@lyndal1838 wrote:
I think you ill find that the postage is only free to ebay plus members.....that is what it is all about.

When I look at your listings they have a postage charge listed and underneath it states free postage for ebay plus members.
I am not a member of ebay plus so I would pay the postage.
When an ebay plus member pays I think you will find that ebay pays their postage and you get the full amount.

Thanks Lyndal. I was told last time I posted here that eBay plus only works if both the seller and buyer are members of it. I guess that's not the case then. Well, as long as eBay somehow pays for the buyer's postage, that's fine.

Re: How do I get eBay plus free postage off my listings?!

kustomizer99 — Wed, 17 Apr 2019 05:02:09 GMT

@Anonymous wrote:
I am seeing the same thing, free postage for eBay plus members (try it for free)

And as I am not an eBay Plus member I can't comment on anything other that's not already been said

Sorry

Looks like I can't copy paste into these comments?! How ridiculous.

Guess I'll have to type it out. Ebay says 'Please note that eBay may include or remove eBay Plus at its absolute discretion.'

Well, that sucks.

Re: How do I get eBay plus free postage off my listings?!

Anonymous — Wed, 17 Apr 2019 05:12:42 GMT

Not sure there either sorry, I often copy and paste (text) or hit reply and then the quote button , depending on what I need

Some web pages in general though don't allow for text to be copied from and posted elsewhere

It does very much suck though ,ebay adding things of their choosing without notice or warning (especially when people (others,not you) come on the forum and rant and rave about what 'the seller did' when the seller did no such thing,but eBay did it for them

Then said person continues to abuse the seller in question and responders,calling us all scammers and liars and insisting that eBay would'nt do such things

Re: How do I get eBay plus free postage off my listings?!

kustomizer99 — Wed, 17 Apr 2019 05:21:28 GMT

@Anonymous wrote:
Not sure there either sorry, I often copy and paste (text) or hit reply and then the quote button , depending on what I need

Some web pages in general though don't allow for text to be copied from and posted elsewhere

It does very much suck though ,ebay adding things of their choosing without notice or warning (especially when people (others,not you) come on the forum and rant and rave about what 'the seller did' when the seller did no such thing,but eBay did it for them

Then said person continues to abuse the seller in question and responders,calling us all scammers and liars and insisting that eBay would'nt do such things

That's right. I'm concerned that buyers think I'm offering free postage when I'm not. One buyer thought exactly that, but luckily she's someone I've know for a very long time and have a good relationship with.

Re: How do I get eBay plus free postage off my listings?!

lyndal1838 — Wed, 17 Apr 2019 05:44:09 GMT

@kustomizer99 wrote:
@lyndal1838 wrote:
I think you ill find that the postage is only free to ebay plus members.....that is what it is all about.

When I look at your listings they have a postage charge listed and underneath it states free postage for ebay plus members.
I am not a member of ebay plus so I would pay the postage.
When an ebay plus member pays I think you will find that ebay pays their postage and you get the full amount.
Thanks Lyndal. I was told last time I posted here that eBay plus only works if both the seller and buyer are members of it. I guess that's not the case then. Well, as long as eBay somehow pays for the buyer's postage, that's fine.

But it is the case.....if your buyer is not a member of ebay plus they get told the cost of postage while the member of ebay plus is told that their postage is free. They should not need to be told as that is the very reason that they joined ebay plus.

As far as I can see it is very clear......the non member pays your postage the member of ebay plus gets free postage.

Makes sense to me.

Re: How do I get eBay plus free postage off my listings?!

padi*0409 — Wed, 17 Apr 2019 05:53:15 GMT

I'm not an eBay plus member and I see the postage due on that item, but no mention of the free postage if I sign into eBay plus.

Re: How do I get eBay plus free postage off my listings?!

imastawka — Wed, 17 Apr 2019 06:40:27 GMT

Animads, eh?

(It's not even on the same side of the keyboard)

What everybody else said.

Free postage only for Plus members.

They also get free returns.

Re: How do I get eBay plus free postage off my listings?!

kustomizer99 — Wed, 17 Apr 2019 07:38:07 GMT

@imastawka wrote:
Animads, eh?

(It's not even on the same side of the keyboard)

What everybody else said.

Free postage only for Plus members.

They also get free returns.

Yes, they're actually called Animads, it's not a typo.

Re: How do I get eBay plus free postage off my listings?!

kustomizer99 — Wed, 17 Apr 2019 07:44:40 GMT

@lyndal1838 wrote:

As far as I can see it is very clear......the non member pays your postage the member of ebay plus gets free postage.

Makes sense to me.

I'm glad it makes sense to you at least.

So in fact eBay pays for the buyer's postage, although that's not stated in their FAQs. That's really I all I wanted to know. I had a buyer who expressed surprise that they had to pay for postage after buying one of my 'free postage eBay plus' items. I guess they weren't really a member after all, which is weird if they saw the eBay plus palaver on my listing.

Re: How do I get eBay plus free postage off my listings?!

imastawka — Wed, 17 Apr 2019 07:51:45 GMT

@kustomizer99 wrote:
@imastawka wrote:
Animads, eh?

(It's not even on the same side of the keyboard)

What everybody else said.

Free postage only for Plus members.

They also get free returns.
Yes, they're actually called Animads, it's not a typo.

Fair enough. My bad.

FYI only -

https://www.ebay.com.au/help/buying/buying-ebay-plus/buying-ebay-plus?id=4755&st=3&pos=1&query=Buying%20with%20eBay%20Plus&intent=ebay%20plus&context=DEFAULT_BUYER&lucenceai=lucenceai