How To Change The Existing Items Size Description In EBay Listing (2nd time post)

thewalkingco — Mon, 17 Jun 2019 23:43:20 GMT

We used "Merchant Integration Platform" to upload new item(s) to ebay - using CSV file. It works every day - no problem.

But we want to update the Size Description in listing items.

In our fashion listings, 1 item has multiple sizes. In eBay, each size has a unique SKU and a size description. All sizes of the items have same "Variation Group ID". So each size is associated to the same 1 "Variation Group ID".

Those sizes look like: "Size","US6/EU36/UK3.5" We want to change/update the Size Description - like to be "US6" or "EU36" or "ANY OTHER STRING"

What I have tried: I have tried using the API call. But it does not ALWAYS work. It only worked in few cases. In following example, I tried to update Size for SKU=00000569201 in ebay using API call.

It seems it worked/updated size desc internally , not on website or ebay seller central console.

TECH DETAILS:

1) curl -s "https://api.ebay.com/sell/inventory/v1/inventory_item/00000569201" -X GET -H "Authorization: Bearer $TOKEN_VALID_2_HOURS"

Got response:

{"sku":"00000569201","locale":"en_AU","groupIds":["000005692"],"inventoryItemGroupKeys":["000005692"],"product":{"title":"Collonil Shoe Horn 15cm Metal","aspects":{"Size":["1 UNIT"]},"description":"These shoe horns are made from top quality metal/plastic. For ease of use in putting on and removing footwear. Depending on availability of colours, you may not receive the colour pictured.  ","brand":"Collonil","upc":["does not apply"]},"condition":"NEW","availability":{"pickupAtLocationAvailability":[],"shipToLocationAvailability":{"quantity":8}}}

It means size: "1 UNIT"

2) If I want to change the size to be "1 U", I ran

curl -s "https://api.ebay.com/sell/inventory/v1/bulk_create_or_replace_inventory_item" -X POST -H "Content-Type: application/json" -H "Authorization: Bearer $TOKEN_VALID_2_HOURS" -d '{"requests":[{"availability":{"pickupAtLocationAvailability":[],"shipToLocationAvailability":{"quantity":8}},"condition":"NEW","product":{"aspects":{"Size":["1 U"]},"brand":"Collonil","description":"These shoe horns are made from top quality metal/plastic. For ease of use in putting on and removing footwear. Depending on availability of colours, you may not receive the colour pictured.  ","title":"Collonil Shoe Horn 15cm Metal","upc":["does not apply"]},"sku":"00000569201","locale":"en_AU"}]}'

Got response:
{"errors": [{
"errorId": 2003,
"domain": "ACCESS",
"category": "APPLICATION",
"message": "Internal error",
"longMessage": "There was a problem with an eBay internal system or process. Contact eBay developer support for assistance",
"parameters": [{
"name": "reason",
"value": "Failed to transform underlying error response, see logs."
}]
}]}

3) Check details:

curl -s "https://api.ebay.com/sell/inventory/v1/inventory_item/00000569201" -X GET -H "Authorization: Bearer $TOKEN_VALID_2_HOURS"

Got response:

{"sku":"00000569201","locale":"en_AU","groupIds":["000005692"],"inventoryItemGroupKeys":["000005692"],"product":{"title":"Collonil Shoe Horn 15cm Metal","aspects":{"Size":["1 U"]},"description":"These shoe horns are made from top quality metal/plastic. For ease of use in putting on and removing footwear. Depending on availability of colours, you may not receive the colour pictured.  ","brand":"Collonil","upc":["does not apply"]},"condition":"NEW","availability":{"pickupAtLocationAvailability":[],"shipToLocationAvailability":{"quantity":8}}}

It means Size got changed to "1 U" internally - even with error in previous API call.

4) Check the ebay seller central console - search the item using SKU.
The Size in ebay (GUI and webpage link are still the old desc: "1 UNIT".

Question:
i) Does that mean the API call (bulk_create_or_replace_inventory_item) does change the {aspects -> Size} internally, but not updated in GUI/ebay web site?

ii) If using API call: bulk_create_or_replace_inventory_item and response is error, does that mean it still worked internally or should we try the same API call again?

topic How To Change The Existing Items Size Description In EBay Listing (2nd time post) in Selling

How To Change The Existing Items Size Description In EBay Listing (2nd time post)