topic Re: Phone Numbers shown within listings in Selling

Phone Numbers shown within listings

imf_electronics_australia — Mon, 17 Jun 2019 01:56:51 GMT

As far as I've always known eBay don't allow contact details such as phone numbers to be shown in listings. This has always been the policy due sellers using eBay as an advertising platform and then flogging the item off outside the system.

Strangely though eBay seem to turn a blind eye to this practice in vehicle listings and as such nearly 99% of cars are sold offline.

Why would they do this ??

Re: Phone Numbers shown within listings

collect247 — Mon, 17 Jun 2019 02:05:35 GMT

Because vehicles are exempt as they're listed as a classified listing

Re: Phone Numbers shown within listings

Anonymous — Mon, 17 Jun 2019 02:06:22 GMT

*Beat me to it

Re: Phone Numbers shown within listings

imf_electronics_australia — Mon, 17 Jun 2019 02:26:23 GMT

So When it's an active Auction that's ok ?? I understand if it's a designated "Classified Listing", but not an Auction.

Re: Phone Numbers shown within listings

lyndal1838 — Mon, 17 Jun 2019 02:46:39 GMT

The listing policies are different for vehicles.

No-one in their right mind would buy a vehicle without inspecting it first.

sellers of vehicles don't have to use paypal either.....do you find a problem with this also?

Re: Phone Numbers shown within listings

imf_electronics_australia — Thu, 20 Jun 2019 22:10:50 GMT

No, but I didn't realise that conditions were totally diferent for vehicles, honestly 9 out of 10 cars don't sell on eBay for the exact reasons you suggest, and that is not being ablle to inspect personally.

Also who in their right mind would use PP to buy a car anyway ?

Re: Phone Numbers shown within listings

*tippy*toes* — Fri, 21 Jun 2019 01:23:59 GMT

@collect247 wrote:
Because vehicles are exempt as they're listed as a classified listing

Is this still the case though with eBay's intense paranoia at things being sold off eBay? You have to be so careful sending messages because if they even get a whiff of something being sold off eBay, it's off with your head. Given they make good fees off vehicles, it would surprise me if the paranoia hasn't moved over into vehicles. I'm asking, because I don't know, not to sound nit picky.

I've neither bought nor sold a car on eBay and I don't think I've really looked at the ads. Maybe the only time I would is if someone came here with a question and have left a link or item number. Do cars have a standard insertion fee, to make up for most being sold off eBay?

Re: Phone Numbers shown within listings

padraicpaul91 — Mon, 24 Jun 2019 07:16:43 GMT

It seems eBay has only targeted sellers regarding contact details. I have had a number of savvy buyers give their details, as a quick call saves on a lot of typing.

I am not one to try to sell off eBay,as I factor in fees with my prices. But the opportunity appears to remain.

Re: Phone Numbers shown within listings

lupercal — Mon, 24 Jun 2019 09:11:47 GMT

So far as I understand it, once the transaction has been completed (i.e. you have a buyer who has paid) ebay don't mind if you exchange details. Well, they told me this themselves, and I've had customers say the same thing. It's rarely been something I've needed to do, but sometimes it's been important for one reason or another. It seems a bit silly in one way, because if you sold to the same person on separate occasions, you'd have to go through all the non-disclosure on the second sale, even though they could easily have your details from the first one.

I guess I know why they get antsy about this - though the only times they've ever hassled me over it was due to some completely innocent message which they misconstrued for some unkown reason.

Re: Phone Numbers shown within listings

padraicpaul91 — Mon, 24 Jun 2019 11:04:30 GMT

Just to be clear, it appears that any (potential) buyer can leave their contact details, not just those who have purchased.

Re: Phone Numbers shown within listings

collect247 — Mon, 24 Jun 2019 12:27:39 GMT

When you list an item through an eBay Classified Ad, you state a price, the buyer contacts you, and together you finalise the transaction outside of the eBay platform.

A seller is charged a FVF whether listing with a classified listing or normal listing.

A classified listing has a higher listing fee but the FVF is the same capped price.

Because ebay get the FVF it doesn't matter that the sale is done outside of ebay as the fee is capped no matter how much you sell the car for.

Re: Phone Numbers shown within listings

imf_electronics_australia — Mon, 24 Jun 2019 22:41:38 GMT

So as this thread has digressed somewhat am I correct in saying that if you have a vehicle listed as an "auction" you are NOT allowed to have a phone number in the description while if it's listed as a Classified you can ?

Re: Phone Numbers shown within listings

collect247 — Mon, 24 Jun 2019 23:38:25 GMT

Yes you are allowed to have a phone number in both.

Like I said a seller still has to pay a listing fee and a FVF which is capped so ebay get their money.

And because there is no purchase protection phone numbers are allowed.

It's buyer beware,so inspections are allowed before you buy.