topic Re: Does anyone have issue with PayPal payment for click and send? in Selling

Does anyone have issue with PayPal payment for click and send?

syrupsmummy — Mon, 17 Sep 2012 05:52:20 GMT

Today I tried to pay for clock and send via PayPal first time.

I clicked PayPal option and went to PayPal page. I chose I have PayPal account to log in. It showed the log in page for a second and went back to previous page. It didn't let me sign in. I tried three times and gave up. I paid via my Visa debit card without PayPal at the end.

I'm not sure if this is only me or other people are having the same problem.

For me it's no point using PayPal if they only allow me to use credit card option for PayPal payment.

Does anyone else have issue with PayPal payment for click and send?

Re: Does anyone have issue with PayPal payment for click and send?

motherbear2003 — Mon, 17 Sep 2012 06:00:02 GMT

I did one yesterday and had no problem at all; I do use FireFox as my browser:-)

Re: Does anyone have issue with PayPal payment for click and send?

digital*ghost — Mon, 17 Sep 2012 06:01:57 GMT

Sorry, I can only tell you that I've paid with PayPal twice and both times it was with existing funds in the account. This morning, the page did freeze for a while and was in "hangtime" for about 30 seconds (right after clicking the confirm payment button), but it eventually did go through. Perhaps they're having a few teething problems.

Re: Does anyone have issue with PayPal payment for click and send?

australiapoststore — Mon, 17 Sep 2012 06:09:22 GMT

Hi Syrup

There seems to have been an issue around PayPay this afternoon. If you could let me know what browser you are using, as well as the Operating System, we can forward the info off to our developers.

Alice

Re: Does anyone have issue with PayPal payment for click and send?

handmadesockanimals — Mon, 17 Sep 2012 06:15:01 GMT

Hi Alice

I have had problems with paying for Click and Send via paypal today as well. I ended up paying via credit card. I tried using both IE and Chrome.

The system took me to paypal and I signed in ok approved the transaction, then back to Click and Send it gave me a message saying I had cancelled the transaction. I had tired a couple of times today with the same result.

Re: Does anyone have issue with PayPal payment for click and send?

Anonymous — Mon, 17 Sep 2012 06:49:41 GMT

Well...I was having a great time drinking 3 cups of coffee waiting for each item to process and this was before attempting a PayPal payment. I know none of this is your fault Alice but it's possible that Australia Post accepted the cheapest quote for it's software engineers.

For the last few weeks I have mostly had to resort to the emailed link for printing my labels. IE8 & Windows XP here and I regularly clear the cache although I do have fun when I don't clear it, do a google search and have search related ads follow me everywhere...lol.

Perhaps it has to do with me processing during peak demand times. I must add that all other sites are up to speed while Click & Send is walking through cold treacle.

Re: Does anyone have issue with PayPal payment for click and send?

syrupsmummy — Mon, 17 Sep 2012 08:18:52 GMT

Hi Alice,

I was using IE as a browser as I usually use IE for click and send.

My operating system is Vista.

My computer was a bit slow today and I wasn't sure if it's me or click and send site.

I'm glad to hear digital ghost had paid with existing fund before. I will try firefox next time to see how it goes.

Re: Does anyone have issue with PayPal payment for click and send?

*sparklz* — Mon, 17 Sep 2012 10:22:18 GMT

I just made 2 seperate payments via paypal and it was a breeze.

Thank you AP 🙂

Re: Does anyone have issue with PayPal payment for click and send?

heiner2929 — Mon, 17 Sep 2012 12:04:31 GMT

C&S + Windows7 + Google Chrome + Paypal = Perfect

but no frequent flyer points

Re: Does anyone have issue with PayPal payment for click and send?

davewil1964 — Mon, 17 Sep 2012 14:42:33 GMT

I did one at 1340. Went straight through from existing funds. And the site was no slower than usual. Maybe 2 second hang time between pages.

Firefox 14.0.1, XP SP3.

Re: Does anyone have issue with PayPal payment for click and send?

jm4221 — Mon, 17 Sep 2012 20:18:07 GMT

I tried to do one early monday morning as well.

Came up with "payment cancelled" message after login into to PayPal.

Hope it starts working for me soon.

No more waiting 3-4 days for $$$ for posting.yay

Re: Does anyone have issue with PayPal payment for click and send?

australiapoststore — Wed, 19 Sep 2012 01:13:46 GMT

Thanks for the feedback everyone, it has all been forwarded and will hopefully help us get to the bottom of the problems quick smart.

Thanks for your immense patience through all the teething problems Click and Send have been going through.

Alice

Re: Does anyone have issue with PayPal payment for click and send?

jennyrobynpayne — Wed, 19 Sep 2012 05:56:16 GMT

I have been having trouble with it for a while now. I couldn't even log on..when I called the C&S line I was told...ÿes we are having problems"...not much help. I ended up going to the PO & having to buy an express post satchel, as I had said in my ad that there would be a tracking number. I am using firefox also now, but still can't log in.

Re: Does anyone have issue with PayPal payment for click and send?

the3coopers — Wed, 19 Sep 2012 14:21:04 GMT

Thanks for the feedback everyone, it has all been forwarded and will hopefully help us get to the bottom of the problems quick smart.

Thanks for your immense patience through all the teething problems Click and Send have been going through.

Alice

I had a problem today, using IE8 on Windows XP 32bit. Just migrated across to the new V2 site, so it was my first time using it.

Paid by Paypal, went into Paypal login and did the usual confirmation just fine.

But then it hung on the last Paypal page that diverts you BACK from Paypal to the ClickAnd Send site. I walked away, came back about 5 minutes later and it was still sitting there.

What I did was close out of Paypal, then used BACK to get back about 5 pages in ClickAnd Send pages again. The page refreshes and the items had converted from To Be Processed to "done" so I just selected them and printed.

---

While you are reporting things... on the V2 site, it's really hard to do multiple transactions. It wasn't clear that I could process them one at a time and they would just "sit there" ready to pay for... so I hit the "Save For Later" button.

That worked OK, but then I has a heap of Saved transactions (which was OK) but I had to open them individually, then process each one at a time. That took me ages!

There should be a way to just tick the little boxes and Process them as a "Batch", just the same way as you can tick and Delete as a Batch.

I hope I explained that well enough - just ask me if you need more info.

Re: Does anyone have issue with PayPal payment for click and send?

digital*ghost — Wed, 19 Sep 2012 14:27:23 GMT

coops, if you click Process instead of Save for later, the current label (as long as it's complete with no errors) is added to your shopping cart and the screen refreshes ready to create a new label.

Once you've done them all, click on the shopping cart to actually go through and pay for them.

Re: Does anyone have issue with PayPal payment for click and send?

captflower — Thu, 12 Sep 2013 21:57:51 GMT

It's still not working this morning.....There should be a notifcation on the click & send site...Because you have to wait 20 minutes before you can try again with a different payment method.....I

Re: Does anyone have issue with PayPal payment for click and send?

peridot55555 — Thu, 12 Sep 2013 22:45:42 GMT

Lately when I use C&S I get something similar to this: 'Aww, don't U hate that' page, instead of going to print.

Re: Does anyone have issue with PayPal payment for click and send?

lyndal1838 — Fri, 13 Sep 2013 04:38:21 GMT

@captflower wrote:
It's still not working this morning.....There should be a notifcation on the click & send site...Because you have to wait 20 minutes before you can try again with a different payment method.....I

Somehow I don't think the problem has been ongoing for the last year.

If you have a new problem it might be a good idea to start a new thread....very few posters will return to a thread that is about to have its first birthday.

Re: Does anyone have issue with PayPal payment for click and send?

*crikey*mate* — Fri, 13 Sep 2013 05:23:11 GMT

@lyndal1838 wrote:
@captflower wrote:
It's still not working this morning.....There should be a notifcation on the click & send site...Because you have to wait 20 minutes before you can try again with a different payment method.....I
Somehow I don't think the problem has been ongoing for the last year.
If you have a new problem it might be a good idea to start a new thread....very few posters will return to a thread that is about to have its first birthday.

They might.

If there's cake and streamers.