topic Re: Am I being thick?? in Selling

Am I being thick??

5kazam — Mon, 30 Sep 2019 05:58:11 GMT

On the new SOLD page, there is no provision to 'Leave Feedback'.

Is there somewhere else I should be looking?

I don't do Seller Hub or any of those other fancy eBay things - just the basic stuff, but I can't find where to leave FB.

TIA from someone who is probably just being real twit.

Re: Am I being thick??

wide-world-of-stamps — Mon, 30 Sep 2019 06:45:40 GMT

If we have the same page, there is an arrow next to "view order details".

Click on that and it brings up other actions, including "leave feedback".

Re: Am I being thick??

5kazam — Mon, 30 Sep 2019 06:50:11 GMT

First port of call. And there is no 'leave feedback' option. It used to be there, but has disappeared. That's why I asked the question.

Not feeling so thick now!!

Re: Am I being thick??

5kazam — Mon, 30 Sep 2019 06:54:35 GMT

What it says is :

Add tracking number

Mark not Sent

View PayPal transaction

Contact buyer

Sell similar

Add note

(No Leave Feedback)

Re: Am I being thick??

wide-world-of-stamps — Mon, 30 Sep 2019 07:18:43 GMT

Sorry, can't help you then.

Ours still shows "leave feedback".

Re: Am I being thick??

imastawka — Mon, 30 Sep 2019 08:12:22 GMT

Can you do it from here? -

https://pages.ebay.com.au/services/forum/feedback.html

Re: Am I being thick??

5kazam — Mon, 30 Sep 2019 08:30:25 GMT

No, I can't. There is only a purchase item there (and I've told the seller my opinion). No sale items to leave feedback for.

Good one eBay, when you can't thank the purchaser. What's the saying - ba humbug!!

( A small aside, I've ticked email me when someone replies - I ain't getting nothing. Am I on an eBay blacklist??)

Re: Am I being thick??

kopenhagen5 — Mon, 30 Sep 2019 09:03:51 GMT

On the new sold page rather than looking to the right of the trans, just directly under the big SOLD are a couple of options.

Select leave feedback, it will then give the option.

Re: Am I being thick??

*stuff*books* — Mon, 30 Sep 2019 10:06:56 GMT

I still use the old selling format and it's still there after I've clicked sent a few minutes ago.

Re: Am I being thick??

5kazam — Mon, 30 Sep 2019 10:41:57 GMT

Thank you but no it's not.

Haven't really got the spare time, but phone call tomorrow to eBay to find out what's going on.

Thanks for the input everyone.

Re: Am I being thick??

kopenhagen5 — Mon, 30 Sep 2019 11:02:06 GMT

If you still have access to the old all selling page then rather than selecting sold in the margin just scroll down to sold at the bottom.

You should see the old version there.

Re: Am I being thick??

*stuff*books* — Tue, 01 Oct 2019 00:04:52 GMT

Mine is like that. https://my.ebay.com.au/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextAllSelling&ssPageName=STRK:ME:LNLK:MESX

Re: Am I being thick??

5kazam — Tue, 01 Oct 2019 06:08:31 GMT

I do have access to the old all selling page, but there is no old version there. Bloody eBay.

And I've just had a message from my buyer asking if I've sent the parcel, which I thought I had marked as posted, but obviously that doesn't work properly now either.

Plus I'm still not getting email notifications of replies here - so my apologies that I haven't answered your responses to my post.

Re: Am I being thick??

purplemon18 — Tue, 01 Oct 2019 06:16:08 GMT

Honestly, ebay needs to pick one format and put everyone on it. They seem to be developing different versions of the same tools at the same time. What a waste of resources.

Re: Am I being thick??

imastawka — Tue, 01 Oct 2019 07:25:49 GMT

'Scuse me if I come across thick too, but have you tried another browser,

clearing cookies and cache etc.

If you're using IE then definitely change browsers.

Re: Am I being thick??

5kazam — Tue, 01 Oct 2019 07:33:01 GMT

I have a feeling that I may have 'solved' the issue.

I NEVER leave FB for anyone till I've posted/couriered. Order is post, then leave FB, been doing it that way for years.

According to live chat I've already left FB, so the assumption is that eBay left my standard one on my behalf. And somehow that knocked out the 'mark as sent' bit on the list of options.

It's the only thing that kinda makes sense.

I'll be interested to see what happens on my next sale - hopefully that will be sooner rather than later!!

Re: Am I being thick??

5kazam — Tue, 01 Oct 2019 07:37:35 GMT

Been there, done all of that, definitely not using IE. I use Chrome, and don't have any issues with it, regularly clear browsing history, etc.

Nah, think it's got to do with my post above - the only thing I can work out anyway.

I'll wait till my next sale and see if it's any different - gosh I hope I live long enough for that to happen, lol!

Re: Am I being thick??

lyndal1838 — Tue, 01 Oct 2019 08:46:41 GMT

@5kazam wrote:

According to live chat I've already left FB, so the assumption is that eBay left my standard one on my behalf. And somehow that knocked out the 'mark as sent' bit on the list of options.

Have you tried looking at th buyer's feedback to see if feedback has indeed been left on your behalf?

I would be mighty annoyed if ebay had done that to me.

Re: Am I being thick??

imastawka — Tue, 01 Oct 2019 09:02:11 GMT

edit: sorry...for 5kazam -

Well something's weird then.

Feedback has been left for your most recent sales.

I'd be pretty ticked off with ebay as well.

Any wonder you couldn't leave feedback - there wasn't any to leave!

Re: Am I being thick??

heihachi_73 — Tue, 01 Oct 2019 09:56:12 GMT

Does this work?

http://feedback.ebay.com.au/ws/eBayISAPI.dll?LeaveFeedbackShow&useridto=xxxxxxxxxx&item=yyyyyyyyyy&transactID=0&ssPageName=STRK:MESOX:LF

Copy the URL (right click, assuming a PC and not a mobile device), replace the x's and y's with the user ID and item number respectively.

I have done this before where a buyer cancelled after paying (note that I still use the 'legacy' system and not the new format/Seller Hub etc.), I gave them the +1 since they were an honest buyer (unlike serial time wasters which can stay on 0 for all I care).