topic Has anyone actually used OPTISELLER? in Selling

Has anyone actually used OPTISELLER?

tassiecollywobbles_2018 — Wed, 09 Oct 2019 05:07:36 GMT

Has anyone actually used the OPTISELLER tool that eBay is pushing for fixing the listings that are missing item specifics?
Is it worth while using?
Or is it a load of **bleep**?

Re: Has anyone actually used OPTISELLER?

junkyarddog51 — Wed, 09 Oct 2019 05:23:35 GMT

I have asked ebayTWICE about it. Both times told I will get an email to 'fix it up'. Both times no reply. It tried to make me pay for their services. Personally I think it is an ebay-owned tool that they are forcing sellers to use or you get zapped. Another fee gouging exercise.So yeah, just a con

. I personally will be taking a hike

Re: Has anyone actually used OPTISELLER?

twyngwyn — Wed, 09 Oct 2019 05:38:53 GMT

https://www.ecommercebytes.com/2019/10/08/ebay-seller-tool-identifies-listings-with-missing-attributes/

Re: Has anyone actually used OPTISELLER?

twyngwyn — Wed, 09 Oct 2019 05:43:45 GMT

I just received an email from eBay that lists the 2 items with errors.....anyone else?

Re: Has anyone actually used OPTISELLER?

tassiecollywobbles_2018 — Wed, 09 Oct 2019 06:03:55 GMT

Not me. I’d love a list of the items with problems. No fair, I’m jealous 😋

Re: Has anyone actually used OPTISELLER?

twyngwyn — Wed, 09 Oct 2019 06:10:20 GMT

both were in 'party supplies' if that's any help

Re: Has anyone actually used OPTISELLER?

junkyarddog51 — Wed, 09 Oct 2019 07:05:06 GMT

I've tried to get ebay to tell me how the subscription works. They insist it's free for 3 months but it wants to charge me. They say you can opt out before 3 months. You have to hook it up initially to your ebay account so wanna bet it bills you after 3 months and the opt out is non-existent?. I'm fed up with their bullying and blatant fee slug

Re: Has anyone actually used OPTISELLER?

junkyarddog51 — Wed, 09 Oct 2019 07:06:24 GMT

They won't give you your listings. Claim they can't. You have to use Optiseller. Just got off Chat over it

Re: Has anyone actually used OPTISELLER?

twyngwyn — Wed, 09 Oct 2019 07:09:32 GMT

They gave me mine....hopefully soon for you

Re: Has anyone actually used OPTISELLER?

davewil1964 — Wed, 09 Oct 2019 08:50:46 GMT

@junkyarddog51 wrote:
I've tried to get ebay to tell me how the subscription works. They insist it's free for 3 months but it wants to charge me. They say you can opt out before 3 months. You have to hook it up initially to your ebay account so wanna bet it bills you after 3 months and the opt out is non-existent?. I'm fed up with their bullying and blatant fee slug

https://community.ebay.com.au/t5/PowerSellers/what-is-Optiseller-Has-anyone-else-been-required-to-download/m-p/2265266#M77353

Re: Has anyone actually used OPTISELLER?

dontmissthese — Tue, 19 Nov 2019 01:26:05 GMT

If anyone here is selling Mens and/or Womens Coats Jacket & Blazers then Optiseller

will give you a heart attack.

Without fail most of your listings will show as 'Material' 'item specific missing'.

This is because the bog brained Optiseller software is looking for 'Material'

in the listing's item specifics. The specific 'Material' is not present for Coats Jacket & Blazers.

Only 'Outer Shell Material' is the 'required' specific.

Bog head Optiseller looks for 'Material' and throws up a red flag when it can't find it.

Re: Has anyone actually used OPTISELLER?

dontmissthese — Tue, 19 Nov 2019 01:38:14 GMT

BTWJust off the phone to ebay re item specifics.

Nutshell.

If one of your items fails the item specific requirement, search visibility

will be limited for that item only and not everything you have listed.

'Required item specifics' MUST be present.

'Recommended Item Specifics' are just that and will only prejudice visibility

if a buyer wants to keep drilling down.

Re: Has anyone actually used OPTISELLER?

fed3ralsk1 — Sat, 30 Nov 2019 10:26:37 GMT

Hey dontmissthese

eBay told me the same thing, gotta complete item specifics otherwise product wont rank well in search results.

I've tried to use Optiseller and it's no good, hard to use and slow!

eBay Australia recommended I use a tool called Marketplace Manager (made by a company called MerchantSpring) which is based in Australia and built for completing item specifics for eBay australia.

It's free to use too - see here: https://merchantspring.com.au/

Hope that helps 🙂

Re: Has anyone actually used OPTISELLER?

fed3ralsk1 — Sat, 30 Nov 2019 10:29:35 GMT

eBay Australia actually recommended a different tool to me, they said to use a tool called Marketplace Manager by a business called MerchantSpring. I am using it now and it's super easy to complete product item specifics with, way easier than Optiseller!

Re: Has anyone actually used OPTISELLER?

davewil1964 — Sat, 30 Nov 2019 10:36:07 GMT

I use a tool called 'taking responsibility for my listing'. It hasn't failed me yet.

Re: Has anyone actually used OPTISELLER?

glenbankloel — Sat, 30 Nov 2019 20:15:15 GMT

ha ha ha

Re: Has anyone actually used OPTISELLER?

oz-e-seller — Mon, 02 Dec 2019 02:15:24 GMT

Are you affiliated with this company by any chance?

@fed3ralsk1 wrote:
eBay Australia actually recommended a different tool to me, they said to use a tool called Marketplace Manager by a business called MerchantSpring. I am using it now and it's super easy to complete product item specifics with, way easier than Optiseller!

Re: Has anyone actually used OPTISELLER?

fed3ralsk1 — Wed, 04 Dec 2019 10:02:29 GMT

Nope I’m not affiliated, I’m a small time business seller..

Re: Has anyone actually used OPTISELLER?

fed3ralsk1 — Wed, 04 Dec 2019 10:03:27 GMT

Well put..