topic Re: Unusual addresses? in Selling

Unusual addresses?

stylesilver — Wed, 06 Nov 2019 03:54:37 GMT

Hi Guys.. Has anyone noticed unusual addresses on their recent sales order details. My last 2 orders have unusual addresses. They have the;

Buyers name,

"ebay 547fgh" or something similar then

101 Blah Blah Street

Somewhere Heights

etc

So in between the buyers name & their street address there is "ebay then numbers" that dont seem to mean anything... It looks a little bit like a click & collect type of address but a lot shorter

Does anyone else know whether I should put the 2nd line with "ebay123766" into the address . I asked the 1st customer about it but they havent replied?

Thanks in advance everyone - for any advice!.

Re: Unusual addresses?

k1ooo-slr-sales — Wed, 06 Nov 2019 04:13:53 GMT

take a look at this:

https://community.ebay.com.au/t5/eBay-Announcements/New-Code-for-eBay-Orders/ba-p/2263844

Re: Unusual addresses?

stylesilver — Wed, 06 Nov 2019 04:19:36 GMT

He Hee Thanks for that!! SLR Might pay for me to read updates & announcements, mightnt it

Re: Unusual addresses?

k1ooo-slr-sales — Wed, 06 Nov 2019 04:42:06 GMT

I don’t read updates and announcements, stawks gave that link on another thread, I just copied it from her post.
Shhhhhhhh! Don’t tell.

Re: Unusual addresses?

south.coffee — Sat, 09 Nov 2019 02:06:02 GMT

I was informed by eBay ' Customer Service' this was a validation code between eBay and Australia Post for eBay label printing.

However, if you use MyPost portal and import your eBay orders, MyPost throws up an error with their code in Address line 1, as this field must contain a valid physical address. So you have to remove that code as it is immaterial to MyPost, and change the fields around by re-typing Address line 1 or cut/paste - delete.

Time wasting and they have been TOLD ! Pain in the **bleep**....

Re: Unusual addresses?

imastawka — Sat, 09 Nov 2019 02:13:52 GMT

@south.coffee wrote:
I was informed by eBay ' Customer Service' this was a validation code between eBay and Australia Post for eBay label printing.

However, if you use MyPost portal and import your eBay orders, MyPost throws up an error with their code in Address line 1, as this field must contain a valid physical address. So you have to remove that code as it is immaterial to MyPost, and change the fields around by re-typing Address line 1 or cut/paste - delete.

Time wasting and they have been TOLD ! Pain in the **bleep**....

New Code for eBay Orders

by au_news_team on ‎25-09-2019 09:21 AM

In October, we will be adding a unique code to address line one for all eBay orders. The code will be a combination of the word ‘ebay’ plus seven case-insensitive alphanumeric characters (e.g. ‘ebay: 97sT3JJ’). This code will appear on your postage label as below, but won’t impact the delivery of your eBay orders.

Do not remove or interfere with this code, to ensure the validity of tracking information associated with the delivery. If you are using an external label printing portal, be sure to add the code to address line one of the label.

https://community.ebay.com.au/t5/eBay-Announcements/New-Code-for-eBay-Orders/ba-p/2263844

Re: Unusual addresses?

south.coffee — Sat, 09 Nov 2019 02:23:11 GMT

The validation code is between eBay label platform and Australia Post, it's confirmation so eBay can get their commission on your postage. If you export your orders to MyPost the code is irrelevant as you pay your postage to Australia Post direct.

Re: Unusual addresses?

karpet — Sat, 09 Nov 2019 05:17:32 GMT

Thanks for posting, I was worried ebay’s system was having an error that somehow showed the buyers password. So I guess I don’t need to put it on letters then.

Re: Unusual addresses?

twyngwyn — Sat, 09 Nov 2019 06:35:27 GMT

No....just eBay/outside labelling

Re: Unusual addresses?

stylesilver — Mon, 11 Nov 2019 04:02:44 GMT

haa haa...you too?

Re: Unusual addresses?

imastawka — Mon, 11 Nov 2019 04:17:16 GMT

Like I'm not even here

Re: Unusual addresses?

ilce — Mon, 11 Nov 2019 05:31:48 GMT

If you are paid via Paypal always remove that code. It goes against the seller protection policy of Paypal.

Until it is included in the Paypal notification address I would remove it everytime and place the proper address in the 1st feild. I have posted multiple items with it removed and I have had no issue.

Re: Unusual addresses?

imastawka — Mon, 11 Nov 2019 05:57:30 GMT

@ilce wrote:
If you are paid via Paypal always remove that code. It goes against the seller protection policy of Paypal.

Got a link for that policy?

Until it is included in the Paypal notification address I would remove it everytime and place the proper address in the 1st feild. I have posted multiple items with it removed and I have had no issue.

Not yet............

Re: Unusual addresses?

davewil1964 — Mon, 11 Nov 2019 06:13:18 GMT

ilce probably also sends a bit of stuff to the wrong address.

Like, just from the top of my head, Brisbane 4064, instead of Milton 4064.

Hopefully AP manage to sort it out when the buyer doesn't know where they live, and the seller refuses to check why they're getting an error when they try to generate a label.

Re: Unusual addresses?

ilce — Mon, 11 Nov 2019 07:59:45 GMT

Your risk, Not mine.

In 20 years I have only had one letter lost. Never lost a parcel.

Paypal will rule against you if you even change incorrect suburbs. They have told me outright many times when I have rang up seeking advice. If the address is wrong on multipe times I have cancelled the sale and had the Buyer correct their address and ask them to buy it again. I forward them exactly what Paypal has advised me.

All buyers thank me for being honest and helping them correct the mistake.

But you go ahead and be narky.

Re: Unusual addresses?

davewil1964 — Mon, 11 Nov 2019 08:05:04 GMT

Paypal would certainly be happy with you doing that. All those extra flagfalls and, now, non-refunding of fees.

You could fund quite a few refunds with that money.

Re: Unusual addresses?

stylesilver — Tue, 12 Nov 2019 03:35:23 GMT

SORRY Imastawka.... I'm just REALLY CONFUSED... So I didn't get round to saying thanks....This code thing is still very confusing whether we need to use them... Or if it's gonna confuse mail sorting. Someone's started another thread about it too & they reported that it interfered with their delivery .. Parcel got sent to a different house no... And she heard from an unhappy customer

Re: Unusual addresses?

imastawka — Tue, 12 Nov 2019 03:40:35 GMT

Awww, sorry Style.

I only do links.

And letters.........I do letters, not parcels, so no effect on me.

You have my sympathies.

Re: Unusual addresses?

stylesilver — Tue, 12 Nov 2019 03:54:22 GMT

You do good links😉👏🏼👏🏼👏🏼👏🏼

Re: Unusual addresses?

imastawka — Tue, 12 Nov 2019 04:06:19 GMT

So I've been told