topic Re: Continual eCheque Payment in Selling

Continual eCheque Payment

eol-products — Wed, 08 Jan 2020 08:02:58 GMT

Item sold sometime early december and was paid by eCheque. Sent a message when it did not go through and they replied and paid again by eCheque.

Now for the part I cannot understand, everytime the eCheque is cancelled (5-6 days I think) by Paypal due to no funds coming through they pay it again. What could be the reason for this? It's not like I am going to send it to it clears, is there some weird thing that happens if you drag it out long enough.

I have never come across this before and I did do a buyer has not paid claim a week ago only for them tp use an eCheque again. I will have to message them again to see what the response is.

Re: Continual eCheque Payment

collect247 — Wed, 08 Jan 2020 08:58:58 GMT

From my own personal experience having had the same issue and I also have one now is that each time it is PayPal that keep

on trying to take the money out of the buyers bank account and it's obvious that the buyer doesn't have any money in their account.

It's as if PayPal are willing to do this for the next 30 days.

If the first payment doesn't go through then why don't they just cancel the transaction and give our fees back seriously.

Re: Continual eCheque Payment

lyndal1838 — Wed, 08 Jan 2020 08:59:07 GMT

I can see a couple of possibilities...

The buyer does not have enough money in their bank account to cover the payment. Even if they deposit more money they may not be taking the bank charges into account.

They obviously do not have a credit card attached to paypal or the payment would default to that.

Or the buyer has not linked the bank account to paypal properly.

Re: Continual eCheque Payment

Anonymous — Wed, 08 Jan 2020 13:48:30 GMT

Sometimes payments that normally come off a credit card mysteriously go through as e-cheques. The buyers are often unaware that it's even happened. You'd think they'd check if it's happened more than once and was never meant to be an e-cheque in the first place but one thing I've learnt not to rely on is a buyer's intelligence.

Re: Continual eCheque Payment

eol-products — Wed, 08 Jan 2020 21:42:11 GMT

I have sent them a message stating the funding source issue and will wait to see the what they say. I would have thought after 5-6 times though i may have received a message if they still wanted the item.

Re: Continual eCheque Payment

collect247 — Wed, 08 Jan 2020 22:01:34 GMT

Can you just cancel the transaction and what would happen if you did?

Would you get a strike and would the buyer be able to leave you feedback?

It's very frustrating when the echeque doesn't seem to go through.

Re: Continual eCheque Payment

eol-products — Thu, 09 Jan 2020 01:03:53 GMT

You would have to do a seller cancelation which will earn me a strike. Eventually I would imagine I will pass the point of getting the fees back. I have sent them a message so will see what they say.

Re: Continual eCheque Payment

eol-products — Thu, 09 Jan 2020 03:01:00 GMT

It appears I can cancel even though an eCheque is still showing. I had done a buyer has not paid request on the 3rd and received an email just now saying it can be cancelled.

Re: Continual eCheque Payment

purplemon18 — Thu, 09 Jan 2020 12:29:46 GMT

I was going to say that is what should happen. If it were me I would complete the cancelation and re-list.

Re: Continual eCheque Payment

collect247 — Thu, 09 Jan 2020 20:30:01 GMT

The echeque payment I received finally cleared and the funny thing is that it now shows the payment was made on the day

the echeque was made.

That's totally wrong as it should show the date paid as the date it finally cleared,this makes the buyer look good when it shouldn't.

The good thing is I get time to send the item from the cleared date.

Hope the buyer doesn't think I'm posting it too late,I did send them a message saying they paid with an echeque and it will take time to clear before I can send as per PayPal instructions.

Re: Continual eCheque Payment

eol-products — Thu, 09 Jan 2020 21:28:12 GMT

I have a few of the item in question and it was only cheap so am waiting on a reply from them.

The only thing that makes sense is if they are continually buying items using the cart and when they pay they do not uncheck the box for my item which they may not want anymore.

Re: Continual eCheque Payment

eol-products — Thu, 16 Jan 2020 05:09:15 GMT

I was away in Brisbane when lo and behold I hear the familiar tone of a payment being received from my phone. Turned out the last eCheque cleared and although they never responded to the question I sent it must have been enough for them to work out the issue they were having.

Re: Continual eCheque Payment

kitty-kat-kollection — Sat, 18 Jan 2020 15:20:12 GMT

I also had a buyer purchase 4 pairs of shoes in late December and the payment was to come through by e-cheque. This buyer has bought several things from me over the past year and always pays, though every time it's a bit of an ordeal, because it's always an e-cheque, it always cancels the first time and then paypal or ebay or whomever tell me to let the buyer know...and the e-cheque payment attempt doesn't seem to repeat.

Eventually, about 3 weeks later, the payment finally goes through. UGH.

Re: Continual eCheque Payment

brerrabbit585 — Sun, 19 Jan 2020 00:03:09 GMT

Patience is a virtue! Just think of it as the item being better on the 'sold but awaiting payment' pile than on the 'unsold' pile.