topic Re: automatic relist fees in Selling

automatic relist fees

willywares — Sun, 19 Jan 2020 20:42:04 GMT

Hi, yesterday I listed 4 items and ticked the auto-relist box as usual.

However, when I ticked the box it now states that I may be charged for relisting and that the relist will use one of my free 40 monthly items. So once my 40 listings are used I will then be charged the $1.65 listing fee? This is the first time this has happened, has it happened to anyone else or is this a mistake? thanks!

Re: automatic relist fees

willywares — Sun, 19 Jan 2020 20:55:00 GMT

This is what shows up when ticking the auto-relist box

"Automatically relisted items count towards your monthly free listings. Insertion fees apply when you exceed the limit. Advanced listing upgrade fees and final value fees still apply."

Re: automatic relist fees

collect247 — Sun, 19 Jan 2020 21:34:45 GMT

Yes and I'm **bleep** off with ebay.

Re: automatic relist fees

kopenhagen5 — Sun, 19 Jan 2020 22:08:10 GMT

That'a right.

The auto relist function is still there but no longer free.

Most promo's on eBay only run for a limited period.

Re: automatic relist fees

collect247 — Sun, 19 Jan 2020 22:16:55 GMT

If your item doesn't sell, we'll relist it up to 8 times for free.

The above is what it says and said on my listings but it never happened,never relisted.

And all I got was this item didn't automatically relist ,relist now.

So this function obviously is not working.

I've been told that you need to have your 40 free listings available for the free relists to work?

But to me that isn't right as what's the point of stating that you will get free relists up to 8 times?

Re: automatic relist fees

willywares — Sun, 19 Jan 2020 22:19:26 GMT

Under Customer Service Selling Fees it still states that fees are only charged on the original listing (if applicable) not on the automatic relistings!

Re: automatic relist fees

kopenhagen5 — Sun, 19 Jan 2020 22:56:11 GMT

Obviously it shows differently for others.

And I am guessing eBay hasn't changed the blurbs on some of their pages.

Give them a call and explain on yours it states free relists, they may give you some listings.

(But the key words are 'if applicable') I take that as 'if you still qualify'.

Mine shows as -

Automatically relist this item up to 9 times if it doesn't sell. Fees may apply for each relist.

Automatically relisted items count towards your monthly free listings. Insertion fees apply when you exceed the limit. Advanced listing upgrade fees and final value fees still apply.Learn more

Re: automatic relist fees

collect247 — Sun, 19 Jan 2020 22:57:07 GMT

@kopenhagen5 wrote:
Obviously it shows differently for others.
And I am guessing eBay hasn't changed the blurbs on some of their pages.
Give them a call and explain on yours it states free relists, they may give you some listings.

Mine shows as -
Automatically relist this item up to 9 times if it doesn't sell. Fees may apply for each relist.
Automatically relisted items count towards your monthly free listings. Insertion fees apply when you exceed the limit. Advanced listing upgrade fees and final value fees still apply.Learn more

Kopes that statement never used to be an issue though as with the free relists you'd end up having over 150 listings without having to pay any listings fees.

But now once you run out of those 40 free listings you get charged a fee.

Re: automatic relist fees

heihachi_73 — Mon, 20 Jan 2020 02:34:46 GMT

I just relisted a PS2 game (Final Fantasy XII) and the message was still the same as my other listings - "Automatically relist this item up to 8 times if it doesn't sell. Fees may apply for each relist."

Re: automatic relist fees

lotsamagsnbags — Mon, 20 Jan 2020 03:34:59 GMT

I had the same thing happen as you naomi in the last hour . and the same text as you.

so instead of a 7 or 10 day auction relisting - I got one x auction and its in my unsold list awaiting manual relist

If I'd known that would happen I would have used GTC.

seems rather random at the moment!

Re: automatic relist fees

pnc75 — Mon, 20 Jan 2020 04:01:22 GMT

Watch GTC too. They cost or use your free listing allocation when they turn over.

Re: automatic relist fees

lotsamagsnbags — Mon, 20 Jan 2020 04:16:49 GMT

agreed. been caught out twice already... but at least you get 30 days of listing at a time!

Re: automatic relist fees

davewil1964 — Mon, 20 Jan 2020 04:57:18 GMT

A month.

Watch out next month - anything listed on 29, 30 or 31 of January will roll over on 29 February

Re: automatic relist fees

*tippy*toes* — Mon, 20 Jan 2020 07:21:27 GMT

I have seen that message, but have never been charged for a free relist. I read somewhere that it could apply to business sellers. It's never applied to any of my auctions.

Re: automatic relist fees

davewil1964 — Mon, 20 Jan 2020 08:00:09 GMT

But you don't have anything listed, tippy.

Re: automatic relist fees

collect247 — Mon, 20 Jan 2020 08:29:52 GMT

I only did auctions with 40 free listings per month and anything that hasn't sold is supposed to relist automatically

but it never does anymore,it used to though.

So I've had no choice but to list GTC.

Re: automatic relist fees

padi*0409 — Mon, 20 Jan 2020 09:38:55 GMT

@davewil1964 wrote:
But you don't have anything listed, tippy.

.................must work for Khoros or eBay then................

Re: automatic relist fees

collect247 — Mon, 20 Jan 2020 09:47:40 GMT

@padi*0409 wrote:
@davewil1964 wrote:
But you don't have anything listed, tippy.
.................must work for Khoros or eBay then................

Pretty close

Re: automatic relist fees

twyngwyn — Tue, 21 Jan 2020 05:37:44 GMT

see this thread:

https://community.ebay.com.au/t5/Selling/May-be-a-fee-for-resisting/td-p/2273845

Re: automatic relist fees

mggumhill — Tue, 21 Jan 2020 06:08:30 GMT

Thanks for that, from that transcript you would believe everything is OK. However I contacted eBay via email about the matter and was told "they could not guarantee free autorelist" - they then suggested "I reduce my listings to 40 (currently 87) so that I can manually track my listings and check possible insertion fees." Great!??!!!