topic Re: How come I can get negative feedback when I have done nothing wrong in Selling

How come I can get negative feedback when I have done nothing wrong

spearfishy8 — Wed, 19 Feb 2020 07:08:58 GMT

I am so mad had item listed was bid on sent invoice and several reminder emails after two weeks sent email saying because if bad exoerience with another seller wasn't going to pay for it.Lodged non payment now gas given me negative feedback and I have fine nothing wrong.How us it my fault when they decided to forego this .Why can't we leave negative feedback eBay seem to protect this behaviour so it doesn't stop them doing again and now my feedback rating affected.Whole system wrong.

Re: How come I can get negative feedback when I have done nothing wrong

davewil1964 — Wed, 19 Feb 2020 07:15:36 GMT

@spearfishy8 wrote:
I am so mad had item listed was bid on sent invoice and several reminder emails after two weeks sent email saying because if bad exoerience with another seller wasn't going to pay for it.Lodged non payment now gas given me negative feedback and I have fine nothing wrong.How us it my fault when they decided to forego this .Why can't we leave negative feedback eBay seem to protect this behaviour so it doesn't stop them doing again and now my feedback rating affected.Whole system wrong.

You can't leave negative feedback for buyers because eBay says you can't. It's pointless anyway.

If you opened and closed a NPB case, the buyer would have been unable to leave feedback. If they left feedback before closure, you can ring eBay and get them to delete it.

Arm yourself with the relevant policies, be polite but firm and don't use words like 'unfair', 'system is wrong'

Re: How come I can get negative feedback when I have done nothing wrong

kopenhagen5 — Wed, 19 Feb 2020 07:21:42 GMT

Close the unpaid item case to give the buyer a strike and get your fee back.

Then call eBay and have them remove the feedback as it was left during an unpaid case.

Re: How come I can get negative feedback when I have done nothing wrong

twyngwyn — Wed, 19 Feb 2020 07:29:04 GMT

it's blatantly obvious that the 'buyer' has lost the plot.....do as already advised (above)

Re: How come I can get negative feedback when I have done nothing wrong

11dustyattic — Wed, 19 Feb 2020 09:42:27 GMT

Yes it is unfair. I hope they remove it for you

Re: How come I can get negative feedback when I have done nothing wrong

spearfishy8 — Thu, 27 Feb 2020 00:51:42 GMT

Thankfully was removed.

Re: How come I can get negative feedback when I have done nothing wrong

11dustyattic — Thu, 27 Feb 2020 11:40:03 GMT

@spearfishy8 wrote:
Thankfully was removed.

That's good to hear. Thanks for the update. Good to see a positive outcome

Re: How come I can get negative feedback when I have done nothing wrong

purchasenetwork — Wed, 15 Apr 2020 12:40:28 GMT

the ebay system does not care about the fee payign seller. only the buyer. plain and simple. over 15 years thats how it has been

Re: How come I can get negative feedback when I have done nothing wrong

davewil1964 — Wed, 15 Apr 2020 13:03:51 GMT

@purchasenetwork wrote:
the ebay system does not care about the fee payign seller. only the buyer. plain and simple. over 15 years thats how it has been

So you feel the need to spam multiple threads with your complaint? Why? It seems you have been caught out as a dropshipper. Or at least a seller who lists in expectation of YOUR suppliers delivering stock before you have to post.

I'd look at my business model. 15 years doesn't make a sound business model, as you seem to have found out.