topic Re: Help - Turbo Lister is doing my head in!!! in Selling

Help - Turbo Lister is doing my head in!!!

kcmmum — Sun, 14 Oct 2012 05:39:17 GMT

Hi all I haven't listed on ebay for quite some so today I updated my Turbo Lister and attempted to make a listing.

When I try to upload I get an error message "Error - Condition is required for this category"

Try as I might I cannot for the life of me find where on Turbo Lister I can put this information. I know previously I have been able to but it is not showing under the category I have chosen which is 46283 --> Home & Garden > Kitchen, Dining, Bar > Utensils, Gadgets > Racks, Holders.

Thanks in advance

Re: Help - Turbo Lister is doing my head in!!!

*sparklz* — Sun, 14 Oct 2012 05:53:37 GMT

You need to pick if it is new or used.

Under Details is

Item specifics

Condition

pick new or used from the drop down of condition.

Re: Help - Turbo Lister is doing my head in!!!

digital*ghost — Sun, 14 Oct 2012 05:53:52 GMT

When I checked on mine, there's a dropdown menu to select the item condition in the Details section, which is directly underneath the Title and category selection section.

Screen cap, in case it helps:

I know you said you updated TL, but if that's not showing, I'm wondering if re-synching may help, as I think there's some things that are software updates and others that are communicated from eBay.

Re: Help - Turbo Lister is doing my head in!!!

kcmmum — Sun, 14 Oct 2012 05:59:08 GMT

Thats the whole problem. There is no condition drop down box in item specifics, only brand and material. I have even tried to manually add my own drop down box with condition but that didn't work.

Re: Help - Turbo Lister is doing my head in!!!

kcmmum — Sun, 14 Oct 2012 06:14:31 GMT

here's a screenshot of my options:-

Re: Help - Turbo Lister is doing my head in!!!

davewil1964 — Sun, 14 Oct 2012 06:15:41 GMT

Try installing the complete version update, if you haven't already. That usually fixes most TL issues.

And synchronize [sic].

Re: Help - Turbo Lister is doing my head in!!!

davewil1964 — Sun, 14 Oct 2012 06:17:32 GMT

It's not in that screen, kcmmum. It's on the main TL page, where dg showed it.

Re: Help - Turbo Lister is doing my head in!!!

kcmmum — Sun, 14 Oct 2012 06:18:56 GMT

Sorry that wasn't very clear not sure how to do it.

Re: Help - Turbo Lister is doing my head in!!!

kcmmum — Sun, 14 Oct 2012 06:22:51 GMT

This is what I get. I just updated today. I might uninstall and reinstall and see if that helps.

Re: Help - Turbo Lister is doing my head in!!!

digital*ghost — Sun, 14 Oct 2012 06:58:34 GMT

Mine doesn't show the item condition by default either, but when I select the category, Turbo Lister connects to eBay to retrieve details and once that's done, the Item Condition drop down menu appears.

Is this window not popping up at all?

An uninstall - reinstall may work, but I'd try the synchronise option first.

Re: Help - Turbo Lister is doing my head in!!!

kcmmum — Sun, 14 Oct 2012 07:13:13 GMT

Success. I reinstalled and hey presto all fixed. Thanks for all your help.

Cheers