topic Re: Please help me understand satchels in Selling

Please help me understand satchels

deli-3846 — Wed, 29 Jul 2020 14:41:53 GMT

Hello everyone, Few weeks ago I bought a pair of boots off eBay. It arrived in the "Large" Satchel. I recently just sold the boots again and I tried using the Large satchel in Auspost but it wouldn't fit. I measured the measurements of the "Large" satchel and it corresponds to the Extra Large satchel in auspost website. Few days later, I ordered 10 pack of Large satchels from Auspost eBay store, and they delivered the Medium Satchels instead. I enquired with Auspost and their eBay representative assured me that I received the correct order. He sent me this as well :

Here is a list of each size;
500g - Falls under the Small category.
1kg - Falls under the Medium category.
3kg - Falls under the Large category.
5kg - Falls under the Extra Large category.

I am so confused over this lol.. They sent me a Medium saying its the Large. I thought I needed a large but it turns out I needed an Extra Large.... Hope someone clarifies this for me please

This is the one I bought, The picture below is the one I received

https://www.ebay.com.au/itm/Australia-Post-Flat-Rate-Satchel-Large-10-bag-pk-excludes-postage/163327981074?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2648

Re: Please help me understand satchels

gumleaf_goodies — Wed, 29 Jul 2020 16:27:11 GMT

I've just seen you purchased Flat Rate satchels, not Prepaid ones. However, dimensions are the same as the Prepaid ones. Neither is determined by weight any more. They used to be. So for example, you could only send items weighing up to 500g in a Small satchel. Now you can send items weighing up to 5kg - as long as they physically fit. Same with Medium (used to be only able to send up to 1kg, now up to 5kg), Large (up to 3 kg, now 5kg) and so on. No idea what that list the ebay AP store sent you, as it no longer applies.

Re: Please help me understand satchels

gutterpunkz05 — Wed, 29 Jul 2020 16:33:27 GMT

The 3kg satchell you recieved. is now called the large, all satchels are now permitted to weigh up to 5kg.

The old satchels were small max 500g. medium max 3kg and large max 5kg

Then they introduced a 1kg satchel

The AP system then changed to if it fits it posts. meaning as long as the item fits in the satchel you choose and remains under 5kg

then you pay according to the satchel size, not weight..

New sizing = small medium large exrea large

Old style = 500g 1kg 3kg 5kg

Note they are still using up all the old stock, but the new system applies

Re: Please help me understand satchels

deli-3846 — Thu, 30 Jul 2020 01:05:07 GMT

I guess my confusion stemmed from this initial "Large" Satchel that i received the boots in. The measurements are 51cm in length which corresponds to the Extra Large ones. So essentially they were using old stock?

Re: Please help me understand satchels

gutterpunkz05 — Thu, 30 Jul 2020 01:15:58 GMT

@deli-3846 wrote:
I guess my confusion stemmed from this initial "Large" Satchel that i received the boots in. The measurements are 51cm in length which corresponds to the Extra Large ones. So essentially they were using old stock?

Just bought 500 satchels, direct from AP online, recieved all old style, so they are going to be around for some time yet.