topic Re: Seller refund issue in Selling

Seller refund issue

nimtilak0 — Mon, 24 Aug 2020 02:01:01 GMT

I sold a Nintendo Switch to a buyer overseas in April. The item was shipped via sea carrier and took 3 months to deliver. During that time eBay decided to refund the buyer and the item has since then delivered. Upon requesting a reimbursement, eBay simiply told me that the case was over 30 days old and that I cannot get paid. Not sure what I can do now apart from accept the loss 😕

Re: Seller refund issue

gutterpunkz05 — Mon, 24 Aug 2020 02:09:28 GMT

Your only option, is to ask the buyer to re-pay

Re: Seller refund issue

rocketcds — Mon, 24 Aug 2020 02:32:04 GMT

no tracking number?

Re: Seller refund issue

supermussolinibros — Wed, 26 Aug 2020 22:05:39 GMT

in this time of the pandemic ebay are doing it tough - have a heart and forget about the loss.

No wonder buyers love ebay-you get lots of really cool free items.

whining sellers should just pull their heads in

Re: Seller refund issue

silver-fox-bullion — Wed, 26 Aug 2020 22:28:43 GMT

Did they pay with PayPal??? If so try a PayPal case under seller protection ya have up to 180 days with them...

Re: Seller refund issue

kitty-kat-kollection — Mon, 31 Aug 2020 13:07:01 GMT

Yes, go with Paypal.

Re: Seller refund issue

sweeth-69 — Mon, 28 Nov 2022 22:15:03 GMT

a product was 2weeks past due ...i complained to seller asking when. no answer...i complained again asking to respond to my earlier complaint... ebay stepped in and issued a refund...the product arrived 3 days later...what to do? it appears strangely automated...there seems to be zero actual communication in the whole episode.