https://community.ebay.com.au/t5/Selling/Buyer-not-responding-to-case-they-opened/m-p/2360672#M204448 <P>As I understand, if the buyer doesn't respond, the case will close with no refund.</P><P>But eBay has extended deadlines on cases due to Covid-19.</P> Wed, 21 Oct 2020 07:47:22 GMT kopenhagen5 2020-10-21T07:47:22Z https://community.ebay.com.au/t5/Selling/Buyer-not-responding-to-case-they-opened/m-p/2360664#M204445 Short version. Buyer opened case and asked for 50% money back, I agreed and sent the offer but buyer is yet to confirm and it’s been about a week. What happens or what should I do? Wed, 21 Oct 2020 07:11:36 GMT https://community.ebay.com.au/t5/Selling/Buyer-not-responding-to-case-they-opened/m-p/2360664#M204445 plant_hoarder 2020-10-21T07:11:36Z https://community.ebay.com.au/t5/Selling/Buyer-not-responding-to-case-they-opened/m-p/2360672#M204448 <P>As I understand, if the buyer doesn't respond, the case will close with no refund.</P><P>But eBay has extended deadlines on cases due to Covid-19.</P> Wed, 21 Oct 2020 07:47:22 GMT https://community.ebay.com.au/t5/Selling/Buyer-not-responding-to-case-they-opened/m-p/2360672#M204448 kopenhagen5 2020-10-21T07:47:22Z https://community.ebay.com.au/t5/Selling/Buyer-not-responding-to-case-they-opened/m-p/2362030#M204619 lol<BR /><BR />you better hope they do not respond and case close with no penalty Tue, 27 Oct 2020 05:00:14 GMT https://community.ebay.com.au/t5/Selling/Buyer-not-responding-to-case-they-opened/m-p/2362030#M204619 ozheatwave 2020-10-27T05:00:14Z