https://community.ebay.com.au/t5/Selling/adjusting-an-invoice/m-p/2361553#M204562 you will have to now send one directly through PayPal Sun, 25 Oct 2020 07:00:37 GMT twyngwyn 2020-10-25T07:00:37Z https://community.ebay.com.au/t5/Selling/adjusting-an-invoice/m-p/2361542#M204558 <P>how do I adjust an invoice when the customer has chosen to pay on pick up, then changed their mind?</P> Sun, 25 Oct 2020 05:33:22 GMT https://community.ebay.com.au/t5/Selling/adjusting-an-invoice/m-p/2361542#M204558 npcci15 2020-10-25T05:33:22Z https://community.ebay.com.au/t5/Selling/adjusting-an-invoice/m-p/2361547#M204560 you can re-issue an invoice, providing they haven't closed it at their end Sun, 25 Oct 2020 06:11:41 GMT https://community.ebay.com.au/t5/Selling/adjusting-an-invoice/m-p/2361547#M204560 twyngwyn 2020-10-25T06:11:41Z https://community.ebay.com.au/t5/Selling/adjusting-an-invoice/m-p/2361549#M204561 <P>They closed it at their end by choosing the free postage pay at pick up option. I asked them to request an invoice but I've found no options for this either</P> Sun, 25 Oct 2020 06:27:38 GMT https://community.ebay.com.au/t5/Selling/adjusting-an-invoice/m-p/2361549#M204561 npcci15 2020-10-25T06:27:38Z https://community.ebay.com.au/t5/Selling/adjusting-an-invoice/m-p/2361553#M204562 you will have to now send one directly through PayPal Sun, 25 Oct 2020 07:00:37 GMT https://community.ebay.com.au/t5/Selling/adjusting-an-invoice/m-p/2361553#M204562 twyngwyn 2020-10-25T07:00:37Z