topic Click and Collect in Selling

Click and Collect

kris-tj — Wed, 18 Nov 2020 03:28:08 GMT

Hey I am just curious to know how many people send items to customers via standard post with no Australia post tracking but only the ecp code? have you had an issues of customers not getting notified by ebay that its ready for collection?

As Ebay just told me they require Australia post tracking number to be able to notify customer there order is ready for collection and the ecp code allows to see that the item was processed properly at the collection point.

Thanks

Re: Click and Collect

shoppingbag* — Wed, 18 Nov 2020 04:20:37 GMT

Click and collect is a nightmare to be avoided if you are a Seller.

Re: Click and Collect

casbit33 — Fri, 20 Nov 2020 06:23:10 GMT

How do you avoid it?, I thought the buyer just selected it. I get it occasionally but I don't like it as it's just another area where things can go wrong and the parcel gets stolen or something.

Re: Click and Collect

davewil1964 — Fri, 20 Nov 2020 06:27:04 GMT

Make sure you don't qualify.

There was an opt-out when it was first introduced - I have no idea if it still exists.

Re: Click and Collect

casbit33 — Fri, 20 Nov 2020 06:32:14 GMT

thanks for that I shall have to check that out.

Re: Click and Collect

casbit33 — Fri, 20 Nov 2020 23:10:26 GMT

Make sure you don't qualify.

There was an opt-out when it was first introduced - I have no idea if it still exists.

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I was able to opt out of it, so thanks for that. very happy.

Re: Click and Collect

imastawka — Sat, 21 Nov 2020 00:46:09 GMT

Tip
You can opt out of Click & Collect from your Site preferences in My eBay.

Selling with Click & Collect | eBay