https://community.ebay.com.au/t5/Selling/Refund-question/m-p/217767#M20819 <P class="mce-p">I've&nbsp;have agreed&nbsp;to refund a buyer for an item I sold. Question is, should I refund him before the item is sent back or should I want until the item is shipped back to me?</P> Fri, 09 Nov 2012 04:43:36 GMT feliz_da_kat 2012-11-09T04:43:36Z https://community.ebay.com.au/t5/Selling/Refund-question/m-p/217767#M20819 <P class="mce-p">I've&nbsp;have agreed&nbsp;to refund a buyer for an item I sold. Question is, should I refund him before the item is sent back or should I want until the item is shipped back to me?</P> Fri, 09 Nov 2012 04:43:36 GMT https://community.ebay.com.au/t5/Selling/Refund-question/m-p/217767#M20819 feliz_da_kat 2012-11-09T04:43:36Z https://community.ebay.com.au/t5/Selling/Refund-question/m-p/217887#M20825 <P class="mce-p">When you have the item back and it is the same as you sent, and in same condition, then refund. <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Fri, 09 Nov 2012 04:47:05 GMT https://community.ebay.com.au/t5/Selling/Refund-question/m-p/217887#M20825 kopenhagen5 2012-11-09T04:47:05Z https://community.ebay.com.au/t5/Selling/Refund-question/m-p/218132#M20850 <P class="mce-p">If I were the seller it would depend on why the item was being rejected.</P><BR /> <P class="mce-p"> </P><BR /> <P class="mce-p">If there was something wrong with it and the buyer provided a photo or condition report I would either refund without return or pay for it to be sent back if I thought I could fix it and sell it for enough to make a return worthwhile.</P><BR /> <P class="mce-p"> </P><BR /> <P class="mce-p">If it was just a change of mind I would certainly want it back in the same condition it was sent in at the buyer's expense.</P> Fri, 09 Nov 2012 05:42:27 GMT https://community.ebay.com.au/t5/Selling/Refund-question/m-p/218132#M20850 phorum_junkie* 2012-11-09T05:42:27Z