topic Re: eBays New Sold Message in Selling

eBays New Sold Message

gec2002 — Fri, 26 Feb 2021 23:42:04 GMT

I know I shouldn't sweat the small things and it's hardly the end of the world. But, have you noticed how eBay has now changed the Sold email message from:

Your eBay item sold! Don't let little things annoy you Free Post (6666666666666)

Your eBay item sold!

No longer can I just look at my emails and have a quick idea what I have sold, now I have to either open eBay or each message!!!

Tenir les barricades. This means war, what's next:- fees on postage, wanting to manage our money. It must stop!

Re: eBays New Sold Message

curraone — Fri, 26 Feb 2021 23:46:50 GMT

Are you sure? I have a message "your item sold" (which means it has not been paid for yet) and i can see the item lower down on the email.

Re: eBays New Sold Message

curraone — Fri, 26 Feb 2021 23:58:18 GMT

No wait, I see what you mean: previously the item was in the subject line - so you didn't have to open the message.

but if the buyer has paid - you get the full subject line.

Re: eBays New Sold Message

gec2002 — Sat, 27 Feb 2021 00:20:58 GMT

@curraone wrote:
No wait, I see what you mean: previously the item was in the subject line - so you didn't have to open the message.

but if the buyer has paid - you get the full subject line.

Are you on Managed Payments?

I am still on Paypal the last 5 items I sold on Friday only have the short new message, those sold earlier in the day the full message. All have been paid for via Paypal.

Either that or its a Friday thing.

Re: eBays New Sold Message

curraone — Sat, 27 Feb 2021 00:42:53 GMT

Yes I am on MP.

Look at it this way, this time next month sold emails wihout subject lines will be the least of your worries

Re: eBays New Sold Message

gec2002 — Sat, 27 Feb 2021 00:53:01 GMT

Yes I can hardly wait. Mind, I had a very unpleasant experience with Paypal when they put a hold on my funds while in the middle of the COVID crisis in Melbourne. It took just on a month to get the funds released and nearly sent us to the wall. So they're both as bad as each other.

Re: eBays New Sold Message

toysandthings12 — Sat, 27 Feb 2021 01:26:37 GMT

My last sale from the 19th, still has it listed in payments as payment sent, but has not gone into

our bank account, and its still listed as payment sent, not complete like previous transfers that

we have received into out bank account.

Worse yet, 3 more sales from 25th are still listed as processing.

1 had a sold message and customer has paid via ebay email item has sold.

The last 2 later in that day had buyer has not paid, wait until paid before shipping,

but elsewhere it has a ship by 1st march listed on it and buyer has paid....

Last 4 sales since 19th have not gone into our bank account.

We are owed $1100. Lucky we only shipped the item from the 19th so far.

But now looking at delayed shipping and neg feedbacks if we protect

ourselves. With no recourse.

Re: eBays New Sold Message

bikeden — Sat, 27 Feb 2021 02:08:32 GMT

Same here, they have removed the Item Description from the subject line in the email so you have no idea which item sold...

It was very handy to simply scroll down the subject column to search for the sale you needed to find. Just another annoying eBay 'enhancement' to make your life harder and annoying.

Re: eBays New Sold Message

zanadoo_56 — Sat, 27 Feb 2021 03:21:07 GMT

As a buyer I find the PayPal payment notifications that begin with "You have authorised a payment to eBay...' to be extremely annoying as they don't list what the payment is for. This is very inadequate when I come to filing the messages once my item has arrived. It makes them difficult to link with the other messages if I've bought several items on the same day.

Perhaps sellers can explain why some PayPal notifications do list the seller and some only mention eBay.

I don't see why the item can't be mentioned in the notification as it is in others.

Re: eBays New Sold Message

joz15au — Sat, 27 Feb 2021 03:30:47 GMT

If the seller has been transitioned to managed payments the PayPal payment doesn't go directly to the seller so guessing they are the ones showing eBay. If on MP the seller doesn't know how they buyer has paid.

Re: eBays New Sold Message

love_of_cars — Sat, 27 Feb 2021 04:21:23 GMT

Weird, my email says "Sale confirmed: [title of item]".

This started a few months back. Used to be the old "Your eBay item sold! [title of item]".

Re: eBays New Sold Message

digital*ghost — Sat, 27 Feb 2021 04:49:38 GMT

The eBay notifications are pretty much useless to me now - actually, they always were, but now I don't get a single email from anyone with all order details on it, so I (effectively) switched them off. If they ever figure out how to get the digest emails working, they would be handy to have in an archive, though, but I definitely won't be holding my breath .

I don't use emails for anything important. so not a great loss for me, but the app will give you item sold details through their notifications (which occur instantly), if you have a phone you can download it to.

Re: eBays New Sold Message

danieh_6 — Sat, 27 Feb 2021 07:55:16 GMT

I understand people having ebay notifications off but its rather useful for when I'm not on the computer to check whats up. Its actually pretty annoying an useless now.

Re: eBays New Sold Message

gec2002 — Wed, 28 Apr 2021 01:47:16 GMT

Yessssssss!! 😀

Emails seem to be back to the old format with Item title in the Subject line.

Your eBay item sold! Don't let little things annoy you Free Post (6666666666666)

Your eBay item sold!

Your eBay item sold! Don't let little things annoy you Free Post (6666666666666)

Hope this is permanent and not just a temporary aberration.