topic Re: "Visit Store" disappeared from listings in Selling

"Visit Store" disappeared from listings

wadds5 — Mon, 01 Mar 2021 04:03:11 GMT

My store has been on holidays for a month - on return I find that my items which used to have a "visit store" option on the right hand side which enabled the buyer to click and then select a category of items to choose from has now disappeared. Is this now standard and if so , has anyoneany idea why it was changed? Thank you.

Re: "Visit Store" disappeared from listings

twyngwyn — Mon, 01 Mar 2021 04:07:17 GMT

On this avatar, you don't have a store....did you close it?

Re: "Visit Store" disappeared from listings

wadds5 — Mon, 01 Mar 2021 04:20:01 GMT

No, it is still open and Ihave had a sale since reopening

Re: "Visit Store" disappeared from listings

twyngwyn — Mon, 01 Mar 2021 04:22:48 GMT

not under this name?? You have no door?.....although there are multiple site glitches today....see other thread

Re: "Visit Store" disappeared from listings

imastawka — Mon, 01 Mar 2021 04:39:51 GMT

Like the OP, one of my stores has had the same problems for about 3 weeks now.

Clicking on the store door tells customers that it doesn't exist.

There are work arounds for regular customers who are savvy, but newbies are having trouble.

And, of course, ebay has been no help, saying it's a glitch and others are in the same boat, and 'the techies are working on it' Pfffft

The OP's is the first I've heard of anybody else having the same problem.

Re: "Visit Store" disappeared from listings

twyngwyn — Mon, 01 Mar 2021 04:45:59 GMT

are you both on MP?

Re: "Visit Store" disappeared from listings

imastawka — Mon, 01 Mar 2021 04:49:18 GMT

I'm on MP. Have been since September.

But re-reading the OP's problem, it seems their store door has disappeared completely?

Unlike mine, which is still visible, but tells people it doesn't exist.

I will be looking at a store credit at this stage.

Re: "Visit Store" disappeared from listings

twyngwyn — Mon, 01 Mar 2021 04:55:45 GMT

Good luck....I received no help when my store 'melted'

Re: "Visit Store" disappeared from listings

wadds5 — Mon, 01 Mar 2021 06:11:31 GMT

Hey guys - thanks for your help - I found that my store had been closed - I opened a new one and all is back exactly as it was. Thanks again

Re: "Visit Store" disappeared from listings

imastawka — Mon, 01 Mar 2021 06:15:33 GMT

Not helpful for me however