topic FEEDBACK in Selling

FEEDBACK

pinegroveplants — Sun, 11 Nov 2012 08:20:39 GMT

I DON,T AGREE WITH EBAY,S FEEDBACK AS I HAVE BEEN LEFT NEG FEEDBACK AFTER 22 DAYS OF SALE, THE PLANTS WERE SENT WELL PACKED AND ALL HEALTHY, NOW THE BUYER SENDS ME BAD FEEDBACK BECAUSE SHE LOST SOME HER FAULT, SO NOW THIS IS ON MY ACCOUNT, SO I HAVE DECIDED TO CLOSE MY ACCOUT, I SELL FROM HOME, I DON,T NEED THIS PROBLEM,

Re: FEEDBACK

foxette-in-sox — Sun, 11 Nov 2012 08:24:41 GMT

JMO but you have impeccable feedback apart from that neg & I'm sure the majority of people would have no problem in buying from you.

You have also left excellent followup to the negative.

To close your account because of one neg is way over the top reaction.

Really think you should settle down with a cuppa & a choccy & think about it.

Re: FEEDBACK

bf1952 — Sun, 11 Nov 2012 08:36:07 GMT

Not such a good look with ebay rant on your listings. If you are considering staying around I would remove it before your listings are reported. If not - I don't suppose it matters.

Do you really have more than one of those lace tops for sale?

Re: FEEDBACK

alanawent3133 — Sun, 11 Nov 2012 08:39:55 GMT

I've got to say you are looking very bad on those listings, stop shouting and loose the rant, its only a red dot

all your other feedback is great

dont let one looser spoil it for you

Re: FEEDBACK

*new2vintage — Sun, 11 Nov 2012 08:43:21 GMT

You are an expert dummy spitter.

The worst thing you can do is close your account. I don't think people will stop buying from you because of this incident.

Re: FEEDBACK

patchoo78 — Sun, 11 Nov 2012 08:45:27 GMT

They might stop buying now that the OP has put his rant against eBay on all his listings.

If this is how he reacts after a buyer opens a dispute against him

Re: FEEDBACK

patchoo78 — Sun, 11 Nov 2012 08:46:59 GMT

Missed a bit: If this is how he reacts when a buyer leaves a neg, imagine how he will react if someone opens a dispute

Re: FEEDBACK

digital*ghost — Sun, 11 Nov 2012 08:47:59 GMT

One of eBay's other rules is that an account can't be closed until at least 90 days have passed from the last transaction. I think that will probably give you enough time to think about whether you want the impact of that negative to include the closing of you otherwise successful trading. (And yes, best to remove that line about closing your account - you can't do it now anyway, it's irrelevant to potential buyers and will probably turn them away, not to mention reportable. The last thing you want is a neg and policy violations).

I know negs don't feel all that flash, more so if you think it's unjustified and eBay won't remove it, but the policies are there for a reason and sometimes they cause consequences for the wrong people. How drastic those consequences are, though, depend on you - like the others have said, if all your other sales and buyers have been great, there's no need to end it all so dramatically. 😉

Re: FEEDBACK

*new2vintage — Sun, 11 Nov 2012 08:52:05 GMT

Apart from complaining about your buyer is there anything you want to ask about pine ?

Re: FEEDBACK

foxette-in-sox — Sun, 11 Nov 2012 08:57:21 GMT

BECAUSE OF THE WRONG NEG FEEDBACK I WILL BE CLOSING MY ACCOUNT, NO MORE CHEAP PLANTS EBAY,S RULES ARE WRONG.

If were a potential buyer & saw that in your listing,I'd hit the back button.

Remove all the rubbish you've written in capitals-it looks dreadful.

Re: FEEDBACK

aj111003 — Sun, 11 Nov 2012 09:26:43 GMT

You are taking this way too personal and you don't need to. As "Foxette" said you have provided an excellent follow-up reply. You have plenty of positives which outweigh this one negative feedback. Buyers aren't stupid they can read between the lines and one negative isn't going to ruin you. The only person who is going to ruin it for you – is yourself and the way you are thinking and behaving. Remember there are plenty of other sellers out there who have dozens of negatives and still continue to sell, they just get on with it and move on. I agree, no one wants a negative and who is ever happy about it, no one! But if you know you have done the best you can and have done nothing wrong, that’s all that matters, it is not a reflection on you personally, its just a case that you can’t please everyone and it doesn’t mean that the buyer’s comment is right. You really need to take some time and rethink your decision.

And I have to agree with the other posters, you need to remove that comment in your listing, it really does make you look bad!

Re: FEEDBACK

putney32 — Sun, 11 Nov 2012 10:09:35 GMT

- - - - and imagine how that poor seller felt last week that you left a neg for... did you try to sort that one out? open a PayPal dispute??

?:|

something about pots and kettles comes to mind.

Re: FEEDBACK

aj111003 — Sun, 11 Nov 2012 10:43:00 GMT

And.....after looking at your feedback again this time closely, you have left many sellers negative feedback and/or expressed how dissatisfied you were with an item. Your comments whether true/false or whatever the case maybe, you have opted to exercise your right to do so. Remember buyers who purchase from you have the same right. It works both ways!

Re: FEEDBACK

zenremix777 — Sun, 11 Nov 2012 13:16:48 GMT

I see you've removed the supposed rant against eBay on the listing that I checked, so that's a good move. If you took the choccy and cuppa advice, it seems to be working.

Your feedback is fantastic and buyer's have confidence in you. Don't let one (or even two or three) negative comments ruin your eBay experience. Just try to do the right thing and let the chips fall where they lay.