topic Re: Postage Options OTHER selection to be included in Selling

Postage Options OTHER selection to be included

jstitching — Wed, 10 Mar 2021 07:42:57 GMT

Can we please have an "OTHER" option in the drop-down menus for Domestic and International postage menus.
I deliver my sales by both email and shipped formats. I sell more on email and must choose from existing options which do not apply thus confusing my buyers.
I have noticed that other sellers especially software, also use non-appropriate options in the postal details.
This would be so much easier for buyers to understand and for sellers to offer REAL information.

Re: Postage Options OTHER selection to be included

davewil1964 — Wed, 10 Mar 2021 09:58:56 GMT

Unfortunately for you eBay don't read the boards.

They are an online selling platform that actually requires sellers to send something. Go elsewhere.

Re: Postage Options OTHER selection to be included

digital*ghost — Wed, 10 Mar 2021 10:04:06 GMT

eBay specifically opted to do the opposite recently and removed almost all generic delivery options.

They have a specific policy surrounding electronically delivered items - i.e. with a few exceptions, they're not actually allowed, except as a classified ad.

https://www.ebay.com.au/help/policies/prohibited-restricted-items/digitally-delivered-goods-policy?id=4289

Re: Postage Options OTHER selection to be included

jstitching — Wed, 10 Mar 2021 10:45:40 GMT

Yes you are right. I was advised by customer service a couple of years ago that my category was permitted as I am the creator/owner of the listed products.

Its really annoying for both sellers and buyers.