topic Re: Ebay's new Payment System FRUSTRATED in Selling

Ebay's new Payment System FRUSTRATED

ozbatteries_australia — Tue, 08 Sep 2020 20:09:23 GMT

I'm not too worried about my payments coming through in a couple of days, but why don't eBay give me the full amount? for example: If I received payments of $1,000 over a weekend, why then on the Tuesday you might receive a payment of $50, the Wednesday $150.00. So as you are selling more than what ebay is giving back...Who's holding my money?. If this continues at this rate and I have supplier to pay at the end of the month, ebay's reatining most of my funds I can't access?

Anyone else having the same problem of ebay not fully paying out?

Re: Ebay's new Payment System FRUSTRATED

eol-products — Tue, 08 Sep 2020 23:34:21 GMT

I have funds from last friday still pending which I am starting to doubt will come through this week. I have received two payments this week totalling $145 which has not covered the postage costs for the parcels sold since friday.

Re: Ebay's new Payment System FRUSTRATED

Anonymous — Tue, 08 Sep 2020 23:43:54 GMT

I just had a bunch of my weekend sales 'skipped'.

Payouts either side and 1 or 2 in the middle have been paid out out.

118 minutes wait on a phone back and chat says less than a minute for 5 minutes.

I would say something is amiss.

Re: Ebay's new Payment System FRUSTRATED

lm-entertainment — Wed, 09 Sep 2020 11:30:50 GMT

spoke with ebay today and they said they're having problems with payment processing from before and over the weekend.

Re: Ebay's new Payment System FRUSTRATED

rocketcds — Thu, 10 Sep 2020 21:59:39 GMT

it's called making money on our money...

Re: Ebay's new Payment System FRUSTRATED

rookieyear1984 — Sat, 12 Sep 2020 13:21:13 GMT

I would think they were holding on to extra money for some fancy accounting to increase the bottom line for third quarter reports to shareholders. Wouldn’t expect it to be “solved” until October, if it ever is

Re: Ebay's new Payment System FRUSTRATED

afaitken123 — Mon, 15 Mar 2021 10:50:34 GMT

Absurd, absolutely ridiculous and nothing short of a terrible idea in changing to this failure of a payment system! Two buyers paid me on Saturday, the funds appeared as "processing". This morning, finally the "processing" of MY money had finished.

BUT!!! It then said a payment was scheduled to me today (15th). Later today I checked again and now it says I am scheduled for tomorrow (16th). I am not sending my items until I am paid, so eBay has already caused a 3 day delay to their customer even having their item posted....eBay says I must post these goods by Wednesday (2 days away), but unless I get what is mine, I won't be sending anything.

This is a total stuff up by eBay - a dumb idea to remove a payment system that worked, for one that doesn't. I don't even know "where" my money actually is, it's not set-up like a bank account or PayPal account and certainly MAKES NO SENSE....Please please eBay, go back to what worked. Very frustrating.

Re: Ebay's new Payment System FRUSTRATED

davewil1964 — Mon, 15 Mar 2021 10:57:16 GMT

@afaitken123 wrote:
Absurd, absolutely ridiculous and nothing short of a terrible idea in changing to this failure of a payment system! Two buyers paid me on Saturday, the funds appeared as "processing". This morning, finally the "processing" of MY money had finished.

BUT!!! It then said a payment was scheduled to me today (15th). Later today I checked again and now it says I am scheduled for tomorrow (16th). I am not sending my items until I am paid, so eBay has already caused a 3 day delay to their customer even having their item posted....eBay says I must post these goods by Wednesday (2 days away), but unless I get what is mine, I won't be sending anything.

This is a total stuff up by eBay - a dumb idea to remove a payment system that worked, for one that doesn't. I don't even know "where" my money actually is, it's not set-up like a bank account or PayPal account and certainly MAKES NO SENSE....Please please eBay, go back to what worked. Very frustrating.

Weekends have never counted for real banking methods, nor for postage times.

As for the rest, it is up to you to determine what amount of late posting defects your account can handle.

I get paid every Tuesday - everything that sold before Monday has already been posted when I get paid.

Re: Ebay's new Payment System FRUSTRATED

collectocopia — Mon, 15 Mar 2021 11:35:26 GMT

I've had no,payments in nearly two weeks since this started. Excuse was my date wasn't being accepted, now they accepted it on the 4th I find out, so they now say they are looking at it and "working" on it, yet they insist I keep sending. So literally not a cent for me. Every single day they promise the next day will be the day, I can see another week dragging out.

Re: Ebay's new Payment System FRUSTRATED

instylecollectables — Mon, 15 Mar 2021 12:24:44 GMT

I really hope ebay solves this for you and the sooner the better as it's just unacceptable for this to continue the way it has been.

Ebay needs to get a tech on it that knows what the heck's going on and fix it.

Financial institutions would be charging you interest for late payments and I think ebay's getting away with to much for my liking.

Re: Ebay's new Payment System FRUSTRATED

bigdazzler66 — Mon, 15 Mar 2021 14:40:59 GMT

I brought this up weeks ago, I have at this stage ceased selling on ebay. I have listings running till they end , ebay stopped my free listings .

They are a selling platform, Paypal deal with coin. I knew this change was going to be beneficial to ebay and a detriment to sellers. My argument was over ebay having total control over funds and my bank account. Try talking to someone in ebay if you need them regarding an issue with funds , payments and your account. , I mean a person. This is playing out exactly as I thought.

I am not a business I am a joe blogs that sells periodically, everything with the new set up seems to relate as though all sellers are businesses with abn's and tax write off's. A business. Surely this system is not meant for one time selling next door neighbour to sell johnnys toys or unwanted tools and the like.

The new payments methods for buyers means they are happy to get people into debt, I know the individuals choice, but really. I imagine they have a large share holding in these institutions. who knows

I had refused to join ebay plus as I was not happy with some of the underwriting, and bugger me I pay enough fees never mind forking out another $50 per annum, they get more than that of me now with their how the hell is it legal commission on postage. I get satchel , I address it , I pack it , I go to post office and post and they skim from it. I know why they said they brought that in due to excessive post but that could have been dealt with without a cash grab. Gouge gouge gouge.

Its gonna get worse before it gets better if it does get better. Choice was taken form the owner of the goods being sold..OPTIONS

Get real community and get back to swap meets etc, only waste a day on a weekend, get paid straight away and no headaches.

Re: Ebay's new Payment System FRUSTRATED

glenbankloel — Mon, 15 Mar 2021 22:43:38 GMT

Yes understand your frustration.

We also went through the "I'M NOT SENDING ANYTHING TILL I GET MY MONEY!!!!!" Scenario.

But over the last couple of weeks am now settling down, and can confirm that funds are getting through eBay's system relatively easily. It was very disturbing initially, as we have always had the mantra "Don't ever, ever send anything till $ are in my hand".

Totally agree that PayPal's system was smooth sailing and very easy to watch, and we loved their platform for ease of use. But eBay wields the stick now, so we have to accept that change is here and have to work out how to use their system. We are on daily payments but still approx 2-3 days before receipt of funds, have to wonder why they can't do what PP used to. ie $'s available immediately.

You can view the sale and your funds by clicking on "Payments" tab at the top of your Manage your orders page. Click on the other points underneath and you will see some other relevant info.

Probably still early days for the new system, and would expect that they will tweak it a bit more as time goes by.

Re: Ebay's new Payment System FRUSTRATED

afaitken123 — Tue, 16 Mar 2021 02:10:43 GMT

This is what I am dealing with: just got this message today. I still can't access my money and have no reassurance it will even arrive. For this reason, and the fact this is my first transaction with the new system, I will be waiting to see the money before I send anything. Who knows "where" my money is right now - they have sent mixed messages and had delays already. Right now, eBay sucks - I won't be selling on there any more and will remove my last item for sale from there later today and sell it on a platform that works.

Your payout is on the way

AU $XXX sent on 16 Mar, 2021

Payout ID: XXXXXXXXXX

Hi Adam,

We sent your payout of AU $XXX on 16 Mar, 2021 to your bank account ending in XXXX. It will take 3-4 business days to reach your bank account. For more details, please visit the selling section of My eBay.

So my money was clear and finished processing yesterday, it even said my next payout day was yesterday - I got nothing, then later it said my new payout day is today...so I will be waiting. Yes this is a whole new system that confidence needs to be built on, but eBay has been getting worse financially, not better over the years for sellers. Being publicly listed it's all about the bottom dollar for share holders, forget common sense and remaining the world's number one selling platform. They are slowly creating their own demise as other selling options appear and create their own trust. I will still buy on eBay, but won't sell!

Re: Ebay's new Payment System FRUSTRATED

son-son11 — Tue, 16 Mar 2021 16:47:25 GMT

I agree with you all as I spent the whole day yesterday blasting ebay over their failed new managed payment system

Re: Ebay's new Payment System FRUSTRATED

heihachi_73 — Tue, 16 Mar 2021 17:26:31 GMT

Not the world's Number Two selling platform? 💩

Re: Ebay's new Payment System FRUSTRATED

lorrel56 — Wed, 17 Mar 2021 09:58:15 GMT

I haven't been offered MP yet. but I have a couple of questions.

Firstly is it compulsory to sign up with it? also is there a cut off date for this?

Secondly if someone pays you, should you send the item and trust that you eventually get paid. Or should you wait until the money has come through before posting.?

Re: Ebay's new Payment System FRUSTRATED

curraone — Wed, 17 Mar 2021 10:16:55 GMT

@lorrel56 wrote:
I haven't been offered MP yet. but I have a couple of questions.
Firstly is it compulsory to sign up with it? also is there a cut off date for this? yes it's compulsory; you should get an email from ebay giving you a date - for most it is 25 March

Secondly if someone pays you, should you send the item and trust that you eventually get paid. Or should you wait until the money has come through before posting.? Yes you have to post and trust that the money comes to you eventually; don't worry, for most of us the transition was painless.

Re: Ebay's new Payment System FRUSTRATED

lorrel56 — Wed, 17 Mar 2021 10:48:35 GMT

thanks so much I will get busy and get it done now