topic Personal information in Selling

Personal information

yourtoyz — Thu, 13 May 2021 02:38:45 GMT

Why does Ebay require personal information like Drivers licence number or passport number and date of birth. That has NEVER been a requirement for the sixteen years I have been a member. This seems highly irregular. They have stopped me from buying and/or selling until I provide such personal information. There are plenty of hackers out there and if they hacked this info your identity would be at risk.

Re: Personal information

twyngwyn — Thu, 13 May 2021 02:51:51 GMT

It's called Managed Payments...see the very many threads about it

Re: Personal information

billexploited — Fri, 14 May 2021 03:08:01 GMT

I will not be selling on this platform again.

Re: Personal information

repentatleisure1952 — Thu, 13 May 2021 09:44:16 GMT

Hope you find somewhere where bitcoin is accepted as payment.

Re: Personal information

jellybirddesigns — Thu, 13 May 2021 10:53:20 GMT

It's not Ebay - it's Adyen, (which is the replacement for Paypal) that is requiring this information.

They are regulated by the govt, so they have to comply with required identification etc, in the same way that Paypal required your information in the past in order to verify who you are.

Many other platforms require this info - Ebay has been the exception up until now.

Re: Personal information

sandypebbles — Fri, 14 May 2021 01:42:09 GMT

I doubt they accept it at the airport

Or other places departures are of interest

Re: Personal information

xkell — Sat, 15 May 2021 03:19:16 GMT

My understanding is the managed payments ID requirement only relates to selling. If the OP's buying is impacted as well, wouldn't it be some other cause, or is the OP simply mistaken about their account having a buying restriction?

Re: Personal information

billexploited — Sat, 15 May 2021 06:20:58 GMT

Interesting that Adyen is trading at $1,710 per share (Euro)

Re: Personal information

noxid100 — Sun, 08 Aug 2021 05:56:40 GMT

Mate I completely agree.

I have been a eBay / PayPal account holder since 2003.

I have an eBay account with a 100% feedback rating and over 500+ purchases.

There is no reason PayPal needs my drivers licence. (Assuming I had one, which I don't)

I have a credit card, and bank account linked to PayPal which "should be" enough.

Everything has been fine 17+ years. I have never had my Paypal account compromised.

I do not want to apply for credit nor do I want Paypal's buy now / pay later features .

In my eye's thats just a trap that dupe people into buying things they cannot afford.

Ebay / PayPal you need to consider an opt-out feature or many will completely abandon your platforms.

If I cannot pay with Paypal and force me to buy with my credit card ,then explain why I should not just shop at Amazon or some where else? Paypal was what made eBay great, but your crossing that line , when you asking me to hand over my ID. There is no reason PayPal needs my ID Details when they have my bank account and credit card already.

Your going to loose a lot of old loyal customers due to nothing more than your greed and wanting to push your buy now pay later agenda. ! Amazon don't Demand I hand over my ID details when I want to buy something. eBay better fix this quick, before all your customers start shopping elsewhere.

Re: Personal information

noxid100 — Sun, 08 Aug 2021 06:08:06 GMT

eBay wants personal information even from buyers. yeah , no thanks. there are other large retailers I can purchase things from without needing to hand over my personal details.

Re: Personal information

sandypebbles — Sun, 08 Aug 2021 06:09:58 GMT

eBay do not read here, you will need to contact them rather than abuse other members

Where did you read that you cannot BUY using PayPal?

Shop wherever you choose, eBay are not going to care, or notice

Re: Personal information

bmanly3 — Sun, 08 Aug 2021 08:53:53 GMT

I had a long term seller want to buy an item from me and he said the system wouldn't let him unless he provided more ID. I tried a few different things but he could not buy the item. I got onto chat about another issue but while I had them I asked why this user couldn't buy from me and the answer was that he had issues with his account and had to contact ebay.

On a different sale it happened again. This buyer went on to provide further ID and the sale then proceeded, so yes it happened to buyers as well. It's only started since managed payments came in but the 18 years prior I had no problems.

Re: Personal information

4channel — Sun, 08 Aug 2021 14:38:24 GMT

@noxid100 wrote:
eBay wants personal information even from buyers. yeah , no thanks. there are other large retailers I can purchase things from without needing to hand over my personal details.

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Good on you noxid100 for having your say because this is also what this forum's for. Don't be put off by those who try and say that you shouldn't. And your post could be seen as a barometer. I certainly disagree with the excessive info that is now being requested.

Keep the faith.

Re: Personal information

sugar249 — Sun, 08 Aug 2021 21:17:30 GMT

If you disagree with the information requested there is one simple solution, close your account. Simple really.

Re: Personal information

springyzone — Sun, 08 Aug 2021 22:34:00 GMT

@noxid100 wrote:
eBay wants personal information even from buyers. yeah , no thanks. there are other large retailers I can purchase things from without needing to hand over my personal details.

I've been an ebay member for many years. Can't recall exactly what proof if ID I provided all those years ago but I am fairly sure I didn't provide driver's licence details. I have not been asked since then to provide any extra details but I have been a buyer only now for a long time.

At the moment, my account is working as it always has. If I buy something, I just pay with paypal without a problem. (Touch wood!)

Does anyone know if there is some change coming (for buyers), or do the extra details only have to be given for managed payments, which would apply to sellers?

Re: Personal information

sandypebbles — Sun, 08 Aug 2021 22:47:57 GMT

Yes, certainly do go right ahead and abuse members for what eBay do

NO, that is not what this forum is for, but certainly no surprise someone such as yourself cheers on those who do it

Re: Personal information

padi*0409 — Mon, 09 Aug 2021 00:15:22 GMT

What the forum is also for 4C is responding to other members questions which I did to you, giving you the important update to my second GSP delivery in the thread below.

https://community.ebay.com.au/t5/Buying/Why-is-the-ebay-sponsored-Global-Shipping-Program-so-expensive/m-p/2418905#M121065

Re: Personal information

4channel — Mon, 09 Aug 2021 00:46:44 GMT

@sandypebbles wrote:
Yes, certainly do go right ahead and abuse members for what eBay do

NO, that is not what this forum is for, but certainly no surprise someone such as yourself cheers on those who do it

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OK sandypepples? I can't see where noxid100 is abusing anyone. This person is just expressing their view with . . . . .

"no thanks. there are other large retailers I can purchase things from without needing to hand over my personal details."

Well, nothing wrong in that! Free world, free country and free speech! That's not abuse!

Re: Personal information

noxid100 — Sat, 28 Aug 2021 05:58:50 GMT

Ebay's loss is Amazon's gain.

Re: Personal information

davewil1964 — Sat, 28 Aug 2021 08:18:44 GMT

Amazon's gain is sellers' loss.

They charge more, compete directly with their sellers, have more restrictive rules than eBay and will require the same information from sellers to comply with Government regulations.