topic Re: Getting a Refund in Managed Payments . in Selling

Getting a Refund in Managed Payments .

aussie-picker — Fri, 04 Jun 2021 07:53:20 GMT

The other week I had a seller give me a $40 refund for overcharged postage fees on multiple orders.

No big deal , but I am really confused now as to exactly where the $40 went .

I paid the seller via Pay Pal out of my bank account .

Since moving to Managed Payments this is what I do as my Pay Pal balance is always zero these days.

Pay Pal shows that I received $40 refund in - to Ebay.

After that its just disappeared , nothing deposited into my bank account or added to my Payments recieved section in Ebay.

Where did it go ??????

gutterpunkz05 — Fri, 04 Jun 2021 09:03:03 GMT

Managed payments should have nothing to do with it, as it only relates to payments you receive as a seller.

Any chance the $40.00 after being refunded to PP, has been used to fund or part fund another purchase.

Note the refund would not be payed into your managed payments, as it is not a sale.

kopenhagen5 — Fri, 04 Jun 2021 11:11:53 GMT

If you paid via PayPal backed up by a credit card it will go back to the funding source.

But it can take 3-5 working days depending on which bank you are with.